First impressions were good: the building, the entrance and reception area were smart and modern; the staff were friendly. We found our bedroom to be small and rather dull, perhaps geared more for just one guest. The bed was not a good size double, and there was only one (supposedly) comfortable chair. In the bathroom there were products enough for one person which, by the way, were not replaced the following day. The tea and coffee-making facilities were, I would say, a health and safety hazard - on a shelf just a few inches off the ground so the guest has to lift the whole tray onto the work top then weave the kettle lead behind the television. If the television were to be wall mounted, this would solve the problem and create more space. The duvet and pillows had man-made fillings so we were not comfortable and the bed was not firm enough so we kept rolling into the middle, and when one of us fidgeted the other person was disturbed as it felt like being on a boat.
We ate in the restaurant for the two nights we stayed and it was disappointing. The dining room had no atmosphere and the spotlights were harsh. The menu looked interesting, but the waitress was not able to answer our few queries. While we were ordering, the chef came out to discuss an event with the couple at the table next to us. He crouched down alongside our table to talk to them and treated us to the sight of at least three-quarters of his distinctly hirsute bare backside. Thank goodness we weren't eating!
The food prices were high for the amount on the plate. My dish on the first night was meant to come with parmentier potatoes. There were just five, each smaller than a dice. When I mentioned this to the waitress she laughed and said, "Oh yes, that's the sea bass dish."
Although the menu read promisingly, the taste of the food did not live up to our expectations and we were still hungry and couldn't fill up with bread as it was stale. For a restaurant with a seemingly sophisticated menu, there was no black pepper in a grinder and no salt crystals, just the normal flowing salt and stuff that looked like sand in the pepper pot.
We come to this area once every six weeks or so and were hoping that this hotel could be our regular stopover but, apart from the breakfast which was very good, we will need to find a hotel that is not a really ordinary place trying to dress up as something else.
- Official Description (provided by the hotel):
- Situated on the edge of historic Rochester, Bridgewood Manor is in the heart of the Garden of England with enchanting castles, the historic dockyards and many other great attractions on its doorstep. For those that enjoy retail therapy, at nearby Bluewater and exhibitions at Glow Bluewater. The Hotel has great links to the major motorway routes and high speed train route direct to the Olympics; we are a great stop over venue. The hotel is extremely proud of its reputation for high levels of customer service and the hotels intimate and charming characteristics offer the perfect combination for our guests. Unlimited free WiFi throughout the Hotel with dedicated bandwitdh is available for all guests. ... more less
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- Also Known As:
- Bridgewood Manor Chatham
- Bridgewood Manor Hotel Chatham
- Bridgewood Manor - QHotels Chatham, Kent