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“spa break”

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Bridgewood Manor - QHotels
Ranked #2 of 6 Hotels in Chatham
Certificate of Excellence
Canterbury, United Kingdom
Level Contributor
10 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“spa break”
Reviewed 12 January 2014

Excellent value for money. Quality of stay far exceeded our expectations. Staff very friendly and helpful. Ideal break for group of friends, celebrating a birthday as we were. close to Bluewater shopping centre, so can combine stay with visit there. Were able to check in to our rooms on arrival. Hotel very well maintained and spotlessly clean. Food far better than at many restaurants I have visited. Would book again.
Many thanks to all the staff.

  • Stayed January 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank 186311Karen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrie T, Hotel Manager at Bridgewood Manor - QHotels, responded to this review, 13 January 2014
Dear 186311Karen,

Thank you!! What a great review. I'm pleased you had a great stay, I have passed on your thanks to my team.

I look forward to welcoming you back

Barrie Thomas
HOTEL MANAGER
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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928 reviews from our community

Traveller rating
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (164)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Any
English first
Cape Town Central, South Africa
Level Contributor
82 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 10 January 2014

We spent 4 nights just after Christmas in this very comfortable hotel with clean and spacious rooms. Staff at the front desk were friendly as well as those in the dining room. Breakfasts were the standard buffet kind. The location was ideal for us as we were visiting family nearby.

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jianina A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrie T, Hotel Manager at Bridgewood Manor - QHotels, responded to this review, 13 January 2014
Dear Jianina A,

Thank you very much for your great review. Your comments have been very warmly received by the team here.

I look forward to seeing you again

All the best

Barrie Thomas
Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Gillingham, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 January 2014

We would just like to thank the staff at Bridgewood Manor for a excellent lunch. Not only was the food superb - so many thanks to the Chef! we were looked after exceptionally well by the restaurant staff. A very friendly and welcoming hotel and would thoroughly recommend to all.

Regards

Volunteers at Medway Maritime Hospital

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank Zoe G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrie T, Hotel Manager at Bridgewood Manor - QHotels, responded to this review, 27 January 2014
Dear Zoe G,

Thank you for taking the time to review your Festive Lunch here at Bridgewood Manor. Great feedback for the Chef and the Restaurant team.

I'm really pleased to hear you all had a great time

Many Thanks

Barrie Thomas
Hotel Manager
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Harpenden, United Kingdom
Level Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 3 January 2014

Just returned from a 2 night New Year break. Hotel and staff were great. Food was very good and I was impressed that they could serve up perfectly cooked fillet steak to such a large number of people all at one time for the gala dinner. Service was fast and well organised and food was hot and tasty. What a shame the DJ in the Squires Suite was so dreadful. The hotel staff did their best but "Paradox Dreams" mobile disco seemed determined to turn New Year's Eve into a nightmare! The DJ refused to play much of the sort of music that obviously appealed to the guests and frequently cleared a full dance floor by changing back to bad quality, little known disco funk. He even suggested that if we didn't like it we should go into the other function room instead. I'm sure the hotel will never employ him again, I just hope no-one else does either so my review of the hotel is VERY GOOD but review of the disco is TERRIBLE.

Room Tip: Request a quiet room. On this visit and previous visits we were given one towards the back of the h...
See more room tips
  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GillDH
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrie T, Hotel Manager at Bridgewood Manor - QHotels, responded to this review, 6 January 2014
Dear GillDH,

Happy New Year. Thank you very much for taking the time to write a review. I'm really pleased you enjoyed your stay, in particular the food.

It's disappointing to hear your feedback about the entertainment, but certainly something that will be reviewed ahead of this years celebrations

Kind Regards


Barrie Thomas
Hotel Manager
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broadstairs
Level Contributor
54 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 2 January 2014

hotel facilities and food were great when we stayed on new years eve. general excellent festive feel to the place with jigsaws and board games. room cosy and well presented.
the only drawback was the entertainment now I know the people were generally middle aged but we are not all totally deaf the music was far too loud and the selection for the age group seemed to me to be inappropriate and after the chimes at midnight we want a little smooch not just very loud pop ( management perhaps need to vet what is going to be played and consider the age of the guests )

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank rich w
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrie T, Hotel Manager at Bridgewood Manor - QHotels, responded to this review, 6 January 2014
Dear rich w,

Happy New Year. Thank you very much for your review. I am pleased that on the whole your stay was enjoyable.

I will certainly be looking at the feedback you have given with regards to the entertainment on New Years Eve with a view to ensuring there are no issues this year.

All the best

Barrie Thomas
Hotel Manager
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Wickford, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 28 December 2013

Great value holiday stay.Excellent staff,very attentive and polite made the stay very welcome.Rooms very clean and tidy.Food couldn`t be faulted and plenty of it.Overall a most pleasant stay,will recomend it to all

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank terence b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrie T, Hotel Manager at Bridgewood Manor - QHotels, responded to this review, 31 December 2013
Dear terence b,

Superb!! Thank you for your great review. I'm really pleased you enjoyed your Christmas break here at Bridgewood Manor.

I hope that we will have the pleasure of welcoming you back soon

All the best

Barrie Thomas
Hotel Manager
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Kent
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 28 December 2013 via mobile

Myself and my husband stayed at this hotel for three months when our kitchen flooded. We had a small baby with us so it was far from an ideal situation however, the staff were incredibly accommodating to our needs - not just initially but continually throughout our stay. Nothing was too much and it made our stay feel more like home. The room we stayed in was spacious and housekeeping did an incredible job keeping it clean. Reception did a fantastic job making sure if there was anything we needed, we got it and the restaurant team were amazing. I genuinely have nothing negative to say about this hotel or the staff. It was the staff that made this stay for us and would definitely return without hesitation. I would like to thank in particular Ty the reception manager, jackie the housekeeping manager and ivana the restaurant manager for all their help and friendliness during our stay. Thank you so much bridgewood manor!

  • Stayed December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank stacead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Barrie T, Hotel Manager at Bridgewood Manor - QHotels, responded to this review, 31 December 2013
Dear stacead,

Thank you so much for your glowing review. It is always nice to hear that our guests feel that they have been well looked after.

Your feedback has been very warmly received by the team here at the hotel.

Thank you once again

Best Wishes

Barrie Thomas
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Bridgewood Manor - QHotels

Property: Bridgewood Manor - QHotels
Address: Walderslade Woods, Chatham ME5 9AX, England
Region: United Kingdom > England > Kent > Chatham
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 6 Hotels in Chatham
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Bridgewood Manor - QHotels 4*
Number of rooms: 100
Official Description (provided by the hotel):
Situated on the edge of historic Rochester, Bridgewood Manor is in the heart of the Garden of England with enchanting castles, the historic dockyards and many other great attractions on its doorstep. For those that enjoy retail therapy, at nearby Bluewater and exhibitions at Glow Bluewater. The Hotel has great links to the major motorway routes and high speed train route direct to the Olympics; we are a great stop over venue. The hotel is extremely proud of its reputation for high levels of customer service and the hotels intimate and charming characteristics offer the perfect combination for our guests. Unlimited free WiFi throughout the Hotel with dedicated bandwitdh is available for all guests. ... more   less 
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Also Known As:
Bridgewood Manor Chatham
Bridgewood Manor Hotel Chatham
Bridgewood Manor - QHotels Chatham, Kent

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