I went to the Bridgewood Manor Hotel with a couple of friends for afternoon tea.What a disapointment. The cake stand arrived with a selection of assorted sandwiches, not finger sandwiches but cut into quarters,They consisted of cheese and pickle , prawns , ham and egg mayonnaise which i might add were very dry.The next layer on the cake stand was a very tired looking madeira cake and banana cake.On the top layer were 3 scones, cream and jam.When i picked the scone up it felt like a brick! As to cutting into, you needed a chain saw.The coffee was served in a tea pot and the tea pot had coffee in. I did complain to the Manager, who was very pleasant who apologised and offered us more sandwiches and cakes. We declined the offer, but, he agreed to take half of the bill which we settled for. I have had afternoon tea here before several times and always enjoyed it, but, alas not this time.I also noticed the waste paper bin in the ladies was over flowing with used paper towels all over the floor. I did mention this to the manager who quickly rectified this. Standards appear to have slipped since my previous visit, which is such a shame, as this is a very pleasant hotel for afternoon tea.
- Official Description (provided by the hotel):
- Situated on the edge of historic Rochester, Bridgewood Manor is in the heart of the Garden of England with enchanting castles, the historic dockyards and many other great attractions on its doorstep. For those that enjoy retail therapy, at nearby Bluewater and exhibitions at Glow Bluewater. The Hotel has great links to the major motorway routes and high speed train route direct to the Olympics; we are a great stop over venue. The hotel is extremely proud of its reputation for high levels of customer service and the hotels intimate and charming characteristics offer the perfect combination for our guests. Unlimited free WiFi throughout the Hotel with dedicated bandwitdh is available for all guests. ... more less
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- Also Known As:
- Bridgewood Manor Chatham
- Bridgewood Manor Hotel Chatham
- Bridgewood Manor - QHotels Chatham, Kent