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“Really good experience”
Review of Tang's

Tang's
Ranked #11 of 135 Restaurants in Chatham
Certificate of Excellence
Cuisines: Chinese
Dining options: After-hours, Delivery, Reservations
Restaurant details
Dining options: After-hours, Delivery, Reservations
Reviewed 16 April 2014

Our "go-to" Chinese in the area has recently gone downhill and we were looking for somewhere new to go when I came across the reviews for Tang's on here. We went on a quiet Thursday evening quite early as we had our 5 year ld daughter with us, and the food was excellent. Often Chinese is overly greasy and the meat quality can be suspect but every dish we tried in Tang's tasted fresh and the sauces were really tasty. The starters were great and you really do get a large amount of food if you eat from the "Buffet Menu", by the time the main curses arrived we were struggling a bit! I would recommend Tang's to anyone who lives locally and is looking for a good value restaurant where the service is friendly and the cooking is a cut above most other local Asian restaurants - we'll definitely be going back!

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Thank Ben W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danny L, Community Manager at Tang's, responded to this reviewResponded 12 May 2014

Hi Ben,

We'll happily be your new "go-to" restaurant! We do ensure that we only use high quality cuts of meat, so we're very glad you noticed.

We look forward to seeing you and your daughter again soon!

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Write a ReviewReviews (119)
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97 - 101 of 119 reviews

Reviewed 10 April 2014

First visit to Tangs tonight and was very impressed. This buffet style restaurant offers good quality, quantity and choice of food and very well presented too. The service to the table makes the evening a very relaxing and rush free environment with the staff being very accommodating and friendly. Will definitely return and recommend.

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Thank Helen C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danny L, Community Manager at Tang's, responded to this reviewResponded 12 May 2014

Hi Helen,

Thanks for taking the time to write such a lovely review of our restaurant! I've passed your wonderful comments onto the staff who I'm sure will be very pleased.

We look forward to seeing you many more times!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 31 March 2014

First and last visit to Tangs last night. Do not expect to find HAIR in food. Shows that hygiene is not at the top of their list. Restaurant could also do with a clean up. Menu,s greasy and dirty. Had mini spring rolls and curry samosas as part of starters, both bland and insipid. Food not hot, some was even cold.
Will not return.

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3  Thank Brian B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Danny L, Community Manager at Tang's, responded to this reviewResponded 7 April 2014

Hi Brian,

Thanks for taking the time to leave a review, we take all our customers' feedback seriously.

Please first let me address your remarks about our Hygiene standards. Hygiene is absolutely "top of our list", we adhere to the highest of hygiene protocols. The food standards agency has assessed our restaurant and given our food hygiene standards a maximum score of 5/5, displayed proudly in our window.

However, unfortunately these things happen. Despite this, we feel we acted to the best of our ability to handle the matter. Whilst the rest of your group continued to dine, we offered to cook completely new main course dishes for the customer affected, however she chose not to continue dining. Out of courtesy, we then offered to compensate her by taking off the main course off the final bill. Unfortunately you were not satisfied with this resolution either, persisting to ask for a free meal - despite no complaints about your first and second course.

Although we appreciate your feedback, I feel it has been marred by an unfortunate incident. You've chosen to describe the food as insipid, but at the restaurant you described it to me as "wonderful" and even ordered more of the same. As always, we encourage our customers to let us know if they're not satisfied with any aspects of their food at the restaurant so we can act accordingly.

We feel that we have dealt with your complaint appropriately, and feel disappointed that you've chosen to air the opinion that a small incident is a representation of how we act as a restaurant, which it is of course not.

Kindest Regards

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 22 February 2014

Not always keen on Chinese food as I've had a few bad experiences, but after eating at Tangs I'm totally converted. Really tasty food, especially the squid starter. All the food is piping hot and delicious. I'll definitely be going back.

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Thank Kevlar1986
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Irene L, Manager at Tang's, responded to this reviewResponded 24 February 2014

Wow, we're so proud that we've been able to convert you!

We definitely look forward to having you back to dine with us!

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Reviewed 22 February 2014 via mobile

Recently moved to the area and ordered a takeaway from Tangs. It was delivered within 30 minutes, very hot, and was honestly the best Chinese I've had in a long time. Really nice food. I then visited the restaurant with family and got an equally impeccable service. Nice people, lovely food, good price and relaxed atmosphere. Won't go anywhere else now.

Thank Danielle V
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Irene L, Manager at Tang's, responded to this reviewResponded 24 February 2014

Hi Danielle,

Welcome to the area! Thanks for taking the time to leave a review.

We're you were able to experience and enjoy both sides of Tang's.

Look forward to seeing you often!

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC

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