On arrival at the hotel, we were greeted by a lovely receptionist (Annie i think) who was friendly sorted out breakfasts and our room and everything no problem. The actual room, (Room 114) Was on the first floor it was clean, and had a lovely balcony (which if it had been abit warmer we might have used it more), one problem was found though after sleeping in the bed for the first night, where the bed was able to turn into a twin or be pushed into a double, someone had forgotten to do the zip in the middle of the bed up and just made the bed, which led to well sinking and falling in the night lets say. But that is no "biggy". Also the room didn't exactly seem very "superior" more like a standard with a good view. So for the price it was a a little disappointing. When visiting reception 2 more times over the stay. The other 2 members of staff who i spoke to didn't seem to know what they were doing. When asked a question they had to go check with a colleague all the answers, and even after it was like chinese whispers, slightly altered when it got to us. Also room service was a tad pricey as well. Other than that, it was a good stay and we may visit again.
- Official Description (provided by the hotel):
- The new 81 room Best Western Dover Marina Hotel is set in a Georgian Terrace building and commands stunning views across the Dover seafront with the famous Dover castle in the background. It is centrally located just a few minutes from the Ferry and Cruise terminals and 5 minute walk from the town centre, the hotel facilities include Free Wifi, a Restaurant, Bar & Lounge, and Coffee Shop brewing Starbucks Coffee and Movenpick Icecream.The Waterfront Spa will be open from 01st March 2013 offering a range of Beauty Tretments, Manicure, Pedicure and Massages. ... more less
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- Also Known As:
- Best Western Dover Marina Hotel And Spa
- Best Western Dover Marina Hotel Dover
- Best Western Plus Dover Marina Hotel & Spa Kent