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“Short but enjoyable stay”

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Best Western Plus Dover Marina Hotel & Spa
Ranked #5 of 9 Hotels in Dover
Reviewed 13 May 2014

We stayed back in March. We had a family room overlooking the sea front. The room was spacious, plenty of space for 2adults and 2children. We found the room to be clean and well equipped.
We had dinner on the evening of our arrival, which was very good, as was the attentive waitress we had. she interacted with both my husband and I as well as the children. Comparing tooth fairy stories with my daughter who had recently had a tooth come out.
A good night sleep, nice to wake to the sound of the seaside. Breakfast was a hit with us all too. Lots of variety, we were sat in the window with the view of the sea, an enjoyable leisurely start to the day.
The hotel is a lovely building, with character.

  • Stayed: March 2014, travelled with family
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Thank mnmmum
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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750 - 756 of 1,227 reviews

Reviewed 7 May 2014

The hotel is in an excellent location, right by the sea. Newly refurbished with excellent service. The staff are helpful and the food is good. The rooms vary in size. I have stayed for two weeks and I will be back again.

Stayed: May 2014, travelled on business
Thank Oxfordmartyn
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 May 2014

I love this hotel! It is by the sea and has lots of eateries all around. The room was lovely, clean and spacious and the sofa bed my daughter slept on was comfortable. Their service was friendly and prompt.

  • Stayed: April 2014, travelled with family
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Thank I_S_B_L_o
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 May 2014

The floors slope so badly and the room was very small. Staff were pleasant. The hotel is well situated right by the water although our room overlooked the parking area. It is a short walk into town and not far from the cliffs.

  • Stayed: May 2014, travelled as a couple
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Thank Bargara H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thusitha S, Manager at Best Western Plus Dover Marina Hotel & Spa, responded to this reviewResponded 3 May 2014

Dear Bargara,

Thank you very much for your review on your recent stay with us.

As a listed building that was built over 180 years ago, we have few rooms on the upper floors with sloping floors. I am so sorry you were allocated one of these rooms during your visit.

I am pleased to learn that you found the staff to be pleasant and I will ensure they are suitably recognised for their efforts.

Kind Regards,

Thusitha Sumanasekera
Operations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 2 May 2014

  • Stayed: April 2014, travelled as a couple
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Review collected in partnership with Best Western GB
Thank Peter S
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Thusitha S, Manager at Best Western Plus Dover Marina Hotel & Spa, responded to this reviewResponded 3 May 2014

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Reviewed 1 May 2014

I booked a spa break for my daughter chelsey wall for her 21st birthday, she had a beautiful room right on the sea front with an amazing view. Room was clean spacious and well maintained. The hotel staff really went out of there way to make it a special occasion even sending her a birthday card ! We paid £189 for two people, that included a three course dinner, a massage each, champagne on arrival, breakfast the next day and the night stay. Amazing value and a 21st she will not forget. Thank you to all the staff that helped make her day x x

Alanna clark

Stayed: April 2014, travelled as a couple
Thank Alanna C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thusitha S, Manager at Best Western Plus Dover Marina Hotel & Spa, responded to this reviewResponded 3 May 2014

Dear Ms Clark,
Thank you very much for your review on Trip Advisor.

I am pleased to hear that Chelsey enjoyed her stay at the Best Western Plus Dover Marina Hotel.

I would like to take this opportunity to thank you for your kind words on the hotel and the staff.
We look forward to welcoming you again to the hotel in the near future.

Warm Regards,

Thusitha Sumanasekera
Operations Manager

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Reviewed 29 April 2014

We found all the staff to be helpful and polite and very efficient. Our room was lovely with a balcony overlooking the sea. The room was clean and a good size. Breakfast was excellent once again with all the staff very helpful. Restaurant lovely with a view over the sea. The Indian buffet night was excellent and really good value for money. we left feeling very relaxed and rested - thank you.

Room Tip: Ask for a room with a balcony.
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  • Stayed: April 2014, travelled as a couple
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Thank Solar1996
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thusitha S, Manager at Best Western Plus Dover Marina Hotel & Spa, responded to this reviewResponded 3 May 2014

Dear Solar 1996,

Thank you very much for your review on Trip Advisor.

I am pleased to hear that you enjoyed your stay at the Best western Plus Dover Marina Hotel.

I would like to take this opportunity to thank you for your kind words on the hotel and the staff.

We look forward to welcoming you again to the hotel in the near future.

Warm Regards,

Thusitha Sumanasekera
Operations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Best Western Plus Dover Marina Hotel & Spa

Address: Waterloo Crescent, Dover CT17 9BP, England
Region: United Kingdom > England > Kent > Dover
Amenities:
Bar / Lounge Beach Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
Ranked #5 of 9 Hotels in Dover
Price Range: £44 - £105 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Best Western Plus Dover Marina Hotel & Spa 4*
Number of rooms: 81
Official Description (provided by the hotel):
The new 81 room Best Western Dover Marina Hotel is set in a Georgian Terrace building and commands stunning views across the Dover seafront with the famous Dover castle in the background. It is centrally located just a few minutes from the Ferry and Cruise terminals and 5 minute walk from the town centre, the hotel facilities include Free Wifi, a Restaurant, Bar & Lounge, and Coffee Shop brewing Starbucks Coffee and Movenpick Icecream.The Waterfront Spa will be open from 01st March 2013 offering a range of Beauty Tretments, Manicure, Pedicure and Massages. ... more   less 
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Also Known As:
Best Western Dover Marina Hotel And Spa
Best Western Dover Marina Hotel Dover
Best Western Plus Dover Marina Hotel & Spa Kent

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