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“good location for the ferry terminal”

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Premier Inn Dover Central (Eastern Ferry Terminal) Hotel
Ranked #1 of 9 Hotels in Dover
Certificate of Excellence
Leeds, United Kingdom
Level Contributor
46 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
“good location for the ferry terminal”
Reviewed 6 August 2014

This is pretty much what you would expect from a premier inn so decent bed, clean tidy room, good bathroom without being outstanding on any level it is what you would expect. the onsite pub does ok pub food. I had the fish and chips which went down well. the negatives are the following:-
when we stayed it was hot weather and the rooms have no aircon so are way to warm. we had a fan in our room and got the reception to get us a second one which they did straight away but this did add to the noise in the room but did cool it down well.

The breakfast is not the usual buffet cooked breakfast. the drinks and cold food are help yourself but the cooked food is ordered but I can tell you its not cooked to order as it came out within a few minutes so not sure why they don't do a buffet cooked breakfast so you can just help yourself.

This hotel is perfect if you want to use the ferry terminal. it took us 5 minutes to get there.

  • Stayed September 2013, travelled with family
    • Location
    • Sleep Quality
    • Service
Helpful?
Thank elvistcbpresley
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (447)
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Eindhoven, The Netherlands
Level Contributor
91 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 38 helpful votes
Reviewed 6 August 2014

We were forced to stay in this hoel because we had some car trouble on the ferry. Fortunately this was a very good hotel, with great beds, spacious and modern rooms, nice shower and friendly staff. (Thanks Jordan!)
Breakfast is good. And because there is a restaurant attached to the hotel (Table Table) you can also have dinner there, which is really nice.
Seaviews and within walking distance of Dover Castle and the centre of Dover.
Highly recommended!

Room Tip: Ask for a room with seaview, the rooms at the back are more noisy because of the road.
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  • Stayed July 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Helpful?
1 Thank B_Eindhoven
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Thetford, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 5 August 2014

Rubbish hotel, Want a room left for me there when I want one. Truth great location with view,good room and can't fault them to reclaim my room money as promised. Staff helpful, meal excellent. Didn't miss the boarding to the ship next door.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Tom S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rotherham, United Kingdom
Level Contributor
105 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 5 August 2014

This is a good hotel for catching an early ferry - excellent location close to the docks. The rooms are modern and quiet, good on-site parking and a good restaurant and bar. Its ideal as its virtually impossible to miss the ferry when staying so close.

  • Stayed July 2014, travelled with family
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Andy T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Llandyrnog, United Kingdom
Level Contributor
53 reviews
27 hotel reviews
common_n_hotel_reviews_1bd8 25 helpful votes
Reviewed 5 August 2014

We booked a family room before our ferry journey the following day. New hotel everything as expected from a Premier Inn except the heat in the room. It was a cool night but absolutely roasting in the room. We left the fan on all night but my wife still could not sleep. There is heating in the room but the air conditioning does not work. Never again.

Room Tip: Avoid in summer until they sort out the air conditioning
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  • Stayed August 2014, travelled with family
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank wwhite
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online customer Service at Premier Inn Dover Central (Eastern Ferry Terminal) Hotel, responded to this review, 8 August 2014
Thank you for your review. It really matters to us that our guests have a comfortable nights sleep, and we guarantee this. We do sincerely apologise that on this occasion we failed to provide this. Please be assured that all your feedback is very important to us as we endeavour to meet all our customer’s needs. We would like the opportunity to investigate further, please email your booking & review details to talktous@premierinn.com and we will be in contact directly. Thank you for taking the time to review our hotel.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Alfreton, United Kingdom
1 review
Reviewed 4 August 2014

Everything you would expect from a Premier Inn but unfortunately the room was 27.5 degrees Celsius at night and far too hot to sleep in. There isn't any air conditioning and an open window and a clicking fan did not ameliorate the situation.

  • Stayed July 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Danners1979
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Dover Central (Eastern Ferry Terminal) Hotel, responded to this review, 7 August 2014
Thank you for your review. It really matters to us that our guests have a comfortable nights sleep, and we guarantee this. We do sincerely apologise that on this occasion we failed to provide this. Please be assured that all your feedback is very important to us as we endeavour to meet all our customer’s needs. We would like the opportunity to investigate further, please email your booking & review details to talktous@premierinn.com and we will be in contact directly. Thank you for taking the time to review our hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Plymouth, United Kingdom
1 review
Reviewed 3 August 2014

This is how a hotel should be, clean, in excellent repair and very comfortable.
All the staff were pleasant and determined to make you feel special. The all you can eat breakfast was excellent and the dinner menu was more than adequate. Will definitely be staying again.

  • Stayed July 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Stuart C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Premier Inn Dover Central (Eastern Ferry Terminal) Hotel

Property: Premier Inn Dover Central (Eastern Ferry Terminal) Hotel
Address: Marine Court Marine Parade | Marine Parade, Dover CT16 1LW, England
Region: United Kingdom > England > Kent > Dover
Amenities:
Bar / Lounge Free Parking Children Activities (Kid / Family Friendly) Restaurant Wheelchair access
Hotel Style:
Ranked #1 of 9 Hotels in Dover
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Dover Central (Eastern Ferry Terminal) Hotel 3*
Number of rooms: 100
Official Description (provided by the hotel):
Enjoy great sea views close to the port, with handy links to Canterbury, Calais and London ... more   less 
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Also Known As:
Premier Inn Dover (Eastern Ferry Terminal) Hotel Dover
Premier Inn Dover Central (Eastern Ferry Terminal) Hotel Kent

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