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“A bit disappointed”

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Number One Guest House
Ranked #13 of 41 Dover B&B and Inns
Certificate of Excellence
Wolverhampton, United Kingdom
Level Contributor
19 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“A bit disappointed”
3 of 5 bubbles Reviewed 29 June 2011

Myself and my partner were travelling to France for the weekend and booked this bed and breakfast for a stop over in Dover before catching an early ferry.
The house itself is lovely from what we saw and the location was perfect.
When we were shown to our room which was seperate to the main house we were a bit disappointed.
The room was we thought quite small and the ensuite toilet and shower were a tight squeeze. I am not the tallest however if I had been any taller I would have had trouble using the shower.
The bedding was a touch old fashioned and felt grubby.
We did not have breakfast the following day as we were leaving but were pleased that we could have takem this in our room if needed.
I must say we had a recomendation to use a local restaurant for dinner which was extremely good.
Overall I appreciate we did not pay a fortune for the room but we expected it to be a bit nicer.

  • Stayed June 2011, travelled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank bbater
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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65 reviews from our community

Traveller rating
    37
    17
    4
    3
    4
See reviews for
19
27
4
4
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (9)
Date | Rating
  • English first
  • German first
  • Any
English first
Mildura, Australia
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 26 May 2011

Very clean, great value and great service. The room was very nice and the garden a great place to sit and have a read. The breakfast was great and just what I needed before a long walk on the White Cliffs. I would certainly visit Number 1 again the next time I'm in Dover.

  • Stayed May 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank BryanHart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 15 May 2011

We were delighted with this B&B! Margaret was very kind and helpful, the garden is lovely and the room was clean and very comfortable, for a very cheap price. The breakfast was absolutely delightful, extremely varied, and we couldn't eat half of it! If I go back to Dover, it will definitely be my first choice for a B&B.

  • Stayed May 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AnaWeb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Luton, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 20 January 2011

Due to M25 motorway traffic delays we arrived later than we had stated. Margaret (the owner) stayed up until gone midnight to check us in. The garage parking was a real bonus as we had a boot full of goodies for our property in France. Breakfast was served in our room which saved getting presentable and meant we could relax before our ferry departed. Overall a welcome B&B and would recommened for that pre ferry stopover.

Thanks

Lauren

  • Stayed January 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank LDavies1966
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 bubbles Reviewed 31 August 2010

A very poor guest house. We were greated by the owners requesting an extra £2.00 to park our car after a 350 mile drive, we were then told that, by the owners, lastminute.com should not have reserved this 3 bedroom as it should have been more expensive, (i don't think so), very poor room, en-suite very poor standard, very, very poor breakfast.

Worth about £30.00 per room per night.

  • Stayed August 2010, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank WalesDom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bigbrotherDover, Owner at Number One Guest House, responded to this review, 14 December 2010
This reservation was made through an online agency that does not provide a means to pay for
or advise us you require secure garage parking, therefore payment for garage parking has to be made upon arrival as stated on our website. We are only advised of your name and type of room you reserved yourself online. We are not advised of your arrival time and have no means of contacting you should the need arise. Obviously from your harsh review, the payment of £2 (note we normally charge £3) after your trip down from Chester Dom was too much to bear and we are sorry this additional, normally welcome peace of mind expense spoiled your stay in Dover.

I hope to see you again in the future.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
San Rafael, California
Level Contributor
106 reviews
33 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
1 of 5 bubbles Reviewed 11 August 2010

The tattoo parlor two door down from this establishment has a sign in the window that says "No pain - No gain". That could also be the motto of this bed and breakfast. It is inexpensive - for three people we paid 75 lbs. We did get a great breakfast each morning and we were in walking distance of the castle. That ends the positive. First, in a traditional bed and breakfast it is expected that the visitor could visit - maybe even use some public space. The only time you are actually in the house ( or even use the front door) is when you check in and check out. We were in the basement (below street level) which had a room configured with a small bathroom. You are instructed to enter and exist through the garden and a side alley. The room fit the three beds and one table and two chairs. That was it. There was no room even to put the suitcases in, much less to open them. Once we removed two chairs we could open the suit cases. You eat your breakfast in your room and the table in your room has the setting for your breakfast on it all day, which makes it difficult to use the table for anything else.

  • Stayed June 2010, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Daisyss
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bigbrotherDover, Owner at Number One Guest House, responded to this review, 12 October 2010
Sadly we are not able to control what businesses move into the area. We do have
Public "Spaces" available, a reading lounge, a PC and free Wifi and a walled Garden with seating - please see our website. All rooms have their own entrance, the room in questions utilises the garden entrance allowing guests to exit and enter as required. Security is a major concern, not only for your fellow guests but my family as well. Number One Guest House is a family house and as such we need to restrict who enters. Allowing Guests to enter through the main front door runs the risk to main door keys being lost, doors left open, strangers entering whilst guests are entering/leaving etc. We do not want to lock all our doors so the Garden entrances allow us to secure our private rooms whilst allowing free movement for our guests. It is a policy that has worked for over 35 years. Our home is not a Hotel, we do not have a receptionist/doorman or night porter. The vast majority of our guests welcome breakfast in the room and if you had requested we could have easily removed the breakfast cutlery. You only need to ask.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed 19 April 2010

Caught up in the post volcano travel chaos Margaret stayed up late to let us in,provided us with a comfy room and a delicious breakfast before trying to help us plan the next stage of our journey on the internet.

  • Stayed April 2010, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank pishposhpesh
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Number One Guest House

Property: Number One Guest House
Address: 1 Castle Street, Dover CT16 1QH, England
Phone Number:
Region: United Kingdom > England > Kent > Dover
Amenities:
Hotel Style:
Ranked #13 of 41 B&Bs / Inns in Dover
Number of rooms: 3
Also Known As:
Number One Guest House Dover, Kent

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