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“the worst hotel i have ever stayed in!!”

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Spencer Court Hotel
Ranked #10 of 10 Hotels in Ramsgate
Dorchester, United Kingdom
Level Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
“the worst hotel i have ever stayed in!!”
Reviewed 15 June 2012

We were booked into this hotel by a company to stay while working on a windfarm. I read a few of the reviews on trip advisor and was a little worried. but i thought i would give it a chance as there were some good reviews. On arrival we were greeted and shown to our rooms. THe corridors decor was tired and rather dark, the rooms were not mush better. I was in a first floor single, at the front looking out over a small park area. THe room was particularly cramped with very dated furniture, fixtures and fittings. THe bed was however comfortable, but pillows were very thin. the room had a flat screen telly but it was about a foot from the sink making it difficult to use the sink. One of our party who was staying in the attic room was asked what time we wanted breakfast. he replied 7--730 as we wore out working but the reply was "oh thats far to early for us" so we went to our boat for breakfast.
THe room was grubby, and tired, much of the fixtures and fittings have been repaired over the years and nothing really fits like the door. the windows were filthy. There was no toilet paper in the toilets down the corridor it took a few flushes to clear the ubend and generally the bathrooms were again grubby.
we didnt partake in breakfast so cant comment.
When we went to get our bags the land lady was stood in the corridor and was quite agressive asking why we had complained. our company had arranged us alternative accomodation at the local travelodge.

Room Tip: go round the corner to the Royal Harbour Hotel
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  • Stayed June 2012, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank hobbitdamian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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113 reviews from our community

Traveller rating
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    47
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25
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (25)
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English first
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 15 June 2012

Words fail me, this 'hotel' is in desperate need of a full refurbishment.
We were booked in by a company agent while working locally.
On entering the hotel was drab and unwelcoming. The rooms were in a poor state of cleanliness and decor. The overall feel of the place was depressing and uncared for. I will not be returning except for playing tennis in the square outside.

  • Stayed June 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Grayzeeuk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Ramsgate hotels

London, United Kingdom
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 31 May 2012

I stayed at the hotel with my family and i was very impressed at the level of service. The manager was very eager to please us and even provided a cot for the baby. Our room had a lovely view of the Ramsgate harbour. Breakfast was excellent, hot and cooked to order. The location was great, just five minutes walk to the sandy beach. We will definately come back again.

Room Tip: Dont miss the breakfast and ask for a room with seaview
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  • Stayed May 2012, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jonjo d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cambridge, United Kingdom
Level Contributor
2 reviews
Reviewed 15 April 2012 via mobile

We stayed there for 2 nights recently and the experience is mixed. The location is great and very quiet at night. The host was friendly at the beginning and offered to bring my luggage in but she was sometimes unsympathetic and impatient. Our room looked cozy with traditional deco but the toilet smelt and did not flush well. The cooked breakfast was cold and Luke warm at best, and the fruit salad tasted stale. I found the price at £70 prpn is a bit too much for what they offer.

Stayed April 2012
Helpful?
Thank tzhanguk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wellington, New Zealand
1 review
Reviewed 12 April 2012

Unfortunately our stay at the Spencer Court wasn't quite what we'd hoped for!
We made a booking for three adults to share a Family room, which was advertised as having a sea view, when it was instead facing the opposite direction, overlooking a shabby roof space, also the room was advertised as having 3 beds, when in reality it had a double and a small cot that had been crammed in beside the bed.
The shower/toilet room was absolutely tiny and emitted a sewage smell.
On top of this the host appeared to resent having to make us breakfast.
It's a shame, our friends were in another room which looked quite nice, I just think if the descriptions were more accurate (and the price better reflected them) it could prevent such disappointment.

  • Stayed April 2012, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank katie_bu
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
london
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 10 April 2012

After arriving at the Spencer Court Hotel we were pleasantly surprised by our room, which had lovely french windows over the square outside. Dispite the frosty reception from our cold and seemingly irritated host we remained up beat about the place. Having cycled all day, we just needed a shower and a place to sleep and a good hearty breakfast to set us up for the next days riding. The shower room was a strange pink plastic cabinet at the side of the room which was unclean. The shower was barely functional, dribbling out warm water from a gas fired individual boiler unit. For £70 a night, a clean and functional shower is a minimum requirement I would say. We talked to our host about where we might be able to eat that night, she seemed completely disinterested and seemed to lack any local knowledge at all. I have to say the bed was comfortable and we slept well. The breakfast was the worst I've seen. Annoyed by our arrival in the breakfast dungeon at 8.45, our host began throwing toast and butter at us, curtly and brusquely taking our orders. Everything was of the lowest possible quality, it really was foul. To top the experience off, when I decided the cooked breakfast wasn't really for me, I found an already opened, mouldy sachet of marmalade in a greasy sachet basket. That put me off the toast. Time to leave. Only to be moaned at by the host about how busy she is....count yourself lucky!! I have never left a negative review before but felt this needed saying. Terrible place, rubbish host, foul breakfast.

  • Stayed April 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank leoinit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, England, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 8 April 2012

Booked 2 rooms .1room was a family room asked for a cot when arrived no cot in the room but a bed.when asked for the cot they moaned .only 1 thin blanket was giving for the baby.the room needed to be hoovered .the curtains fell down.tried to make a cup of tea and the milk was off.2nd bedroom was next to the owners living room so my friends could hear them moaning about us asking for the cot.in the 2nd bedroom the duvet was only a 4.5tog so it was very cold at night.found hairs in the bed. The room needed a good Hoover the floor was dirty .when we went down for breakfast used the high chair for the baby which was dirty. Will not stay here again.

Stayed April 2012, travelled with friends
Helpful?
1 Thank David C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Spencer Court Hotel

Property: Spencer Court Hotel
Address: 37 Spencer Square, Ramsgate CT11 9LD, England
Region: United Kingdom > England > Kent > Isle of Thanet > Ramsgate
Amenities:
Beach Children Activities (Kid / Family Friendly) Restaurant
Hotel Style:
Ranked #10 of 10 Hotels in Ramsgate
Price Range (Based on Average Rates): £
Hotel Class:3 star — Spencer Court Hotel 3*
Number of rooms: 10
Reservation Options:
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Also Known As:
Spencer Court Hotel Ramsgate, Kent

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