Second time at this hotel, will not be returning,
Firstly the room we were given up in the loft! Smelt of damp as we walked in, overall impression of the room was tired and uncared for.
Broken bed, headboard not even attached to the bed, bedding had a damp smell.
Shower head not working properly had to hold the shower to get washed,
Hair dryer tooked away in a
drawer, as it was broken into pieces!
All reported to reception, only thing to be fixed was the hair dryer by screwing it back together with a 6 inch screw.
Tv only working on shopping channels, managers excuse was the tv reception is only good when the weather is bad!
The cleaning staff leave a lot to be desired! Room not cleaned at all in our 3 night stay, tea and coffee making facilities not replenished at all, and used cups just left in the room, plus on returning back to our room one evening we found the cleaners had left our room door wedged open, nothing stolen thankfully.
This hotel is rated a 3 star, it's no where near! I would class it at a 2 star at the most.
The breakfast room is horrendous! No staff to replenish even the basics such as plates and orange juice, we had to stand around and ask for everything every morning,
Poor poor service,
Myself and my partner travel all over the country, usually on a budget, staying in travelodge or premier inn, so we are not overly fussy, this hotel cost double what we normally would pay per night and is worth a lot less, should be shamed of them selves.
I would advise that you stay away from this hotel and try somewhere else.
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- Also Known As:
- Comfort Inn Ramsgate Hotel Ramsgate
- Comfort Ramsgate Inn
- Ramsgate Comfort Inn
- Comfort Inn Ramsgate Kent