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“Brilliant hotel-Wonderful experience!”

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Smith & Western Tunbridge Wells
Certificate of Excellence
Scarborough, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Brilliant hotel-Wonderful experience!”
Reviewed 25 August 2014

We stayed at Smith & Western, Tunbridge Wells for 4 nights from 18th - 22nd August and it was brilliant! The bedrooms and bathrooms were first class....spotlessly clean The American theme was so different it really added a special feel to our stay. The staff were very sweet and helpful. Breakfast was very relaxed with a great choice of menu. Loved Tunbridge Wells and when we make another visit we will definitely stay at the Smith & Western,

  • Stayed August 2014, travelled with family
    • Location
    • Cleanliness
    • Service
Helpful?
2 Thank Mary R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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278 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (55)
Date | Rating
  • English first
  • German first
  • Any
English first
London, United Kingdom
Level 2 Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 August 2014

We stayed in the Smith & Western on Friday 22 August. We absolutely loved it! The rooms were lovely and so nicely decorated, the bed was so comfy and the shower was excellent. We would definitely come back here if we ever return to the area.

The staff were so helpful and couldn't do enough for you. Thank you for your help :)

If you stay here make sure you eat in the restaurant. We had two meals, lunch and breakfast - the food was amazing. The BBq chicken wings are a must!!

Overall we were very happy with our stay and would definitely return.

  • Stayed August 2014, travelled with friends
    • Value
    • Location
    • Service
Helpful?
1 Thank L W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Taunton, United Kingdom
Level 4 Contributor
34 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed 21 August 2014

When our friends told us they'd booked us in to this hotel, I must admit that my heart sank a little. "It'll be tacky" I thought. How wrong can you be ? Sited on the south side of Tunbridge Wells, within walking distance of The Pantiles, this small hotel does have a western theme but as others have stated on TA, it's not in your face ! There is a small bar area, serving American draft beer and cocktails and a larger restaurant area where breakfast was also served.

All bedrooms are upstairs and all appear to be of a similar size and layout. All are named after Indian tribes and there's a little information plaque on each tribe in each room. Decor is quirky and western themed...i.e lamp stand carved like a cowboys boot, furniture right of the High Chapparal ( does anyone remember that ?!) Beds are comfy. Bathrooms are completely modern and, like all other parts of the hotel, spotlessly clean.

We ate in the restaurant on the first night and the food is all good - usual offerings of burgers, ribs, chilli, fajitas etc. Breakfast included the usual bacon and eggs but also bagels and - my favourite - American pancake stacks.

An excellent two night stay here, made all the better by pleasant, friendly service - we would return without hesitation.

One thing to point out - if you did happen to want an early start in the morning, breakfast doesn't start til 9:00am - at least on Saturday and Sunday.

Room Tip: Try a get a room at the rear of the hotel - they're a bit quieter as not facing onto busy-ish ro...
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  • Stayed August 2014, travelled with friends
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank TheScousegit
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Spalding, United Kingdom
Level 3 Contributor
14 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 9 helpful votes
Reviewed 11 August 2014

I found these on booking.com and had never heard of them. Must say will use them again. The rooms were very clean and presentable. The theme was not over the top, in fact quite tasteful. The staff were very helpful when I had a problem with the coffee machine in my room. I rang down and someone came up straight away. The food was very nice and not overpriced. All in all a very nice stay. I quite liked that you did not have to vacate until midday if you did not want to. The only thing I could say is that the instructions for the coffee machine could be more explicit (I now know which way the tab goes ).

Room Tip: Our room was at the back facing onto Sainsbury's car park so at night no noise
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  • Stayed August 2014, travelled as a couple
    • Location
    • Rooms
    • Service
Helpful?
Thank billywiz19
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Devon
Level 6 Contributor
103 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 11 August 2014

Two couples stayed here in August. The room are names after a cowboy / indian theme. They were comfortable, clean and had the normal hotel extras you do not get at a premier inn. If you're going to book I suggest you get a room at the back overlooking the carpark as the front is on a busy roundabout. It’s in a perfect place ie centre of town. We had breakfast and mine was steak and eggs (very American) and the other a mixed selection and all was good. This place is worth a visit.

Room Tip: The rooms are quitter at the overlooking their car car car park
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  • Stayed August 2014, travelled as a couple
    • Sleep Quality
    • Rooms
    • Service
Helpful?
Thank Richard_P_123
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
London, United Kingdom
Level 4 Contributor
41 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 10 August 2014

From the outside, the hotel/restaurant looks amazing - something out of a film! We checked in at the bar and stayed in one of the 9 rooms - all named after tribes. Dan was very helpful and showed us the room and was very informative for the whole weekend. We only came down for a random weekend just to get away from the City. The room was amazingly themed - furniture was of good quality and the bed was very comfortable. The highlight was the shower - very, very big! Amazing! The only downside was that we didn't get a 'Do Not Disturb' sign, luckily we were not disturbed before we checked out, but it would have been nice to have one... just in case! Breakfast is included and they are amazing portions - had the pancakes with maple syrup and bacon! Top notch! Would definitely return!

Room Tip: All rooms I believe are very similar!
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  • Stayed August 2014, travelled as a couple
    • Value
    • Rooms
    • Service
Helpful?
Thank Charlotte G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hamden, Connecticut
1 review
Reviewed 10 August 2014

My family and I were so impressed with this place. The decor was fun, but what really made it remarkable was how far the staff went to make our stay comfortable and fun. Over a beer at the bar, the friendly bartenders discovered we hadn't tried crumpets yet-something they considered quintessentially English. The next morning, a platter of crumpets came out with our breakfast-one of the bartenders had made a special trip to the grocery store to make sure we tried them! (And they were delicious!) When she heard we had liked them, she sent us on our way with an extra package. SO impressed with this place!

  • Stayed July 2014, travelled with family
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank devonandtom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Smith & Western Tunbridge Wells

Property: Smith & Western Tunbridge Wells
Address: Linden Park Road, Royal Tunbridge Wells TN2 5QL, England
Region: United Kingdom > England > Kent > Royal Tunbridge Wells
Amenities:
Bar / Lounge Restaurant
Hotel Style:
Ranked #5 of 14 Hotels in Royal Tunbridge Wells
Price Range (Based on Average Rates): £
Hotel Class:4 star — Smith & Western Tunbridge Wells 4*
Number of rooms: 18
Reservation Options:
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Also Known As:
Smith & Western Tunbridge Wells Hotel Royal Tunbridge Wells
Smith And Western Tunbridge Wells
Smith & Western Tunbridge Wells Royal Tunbridge Wells, Kent

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