After reading the reviews I had high expectations before eating here. Unfortunately we did not have a good experience. When we arrived we waited quite a while until are drinks order was taken. And then again it took a little while until they took our food order. The pitta and hummus starters came out quickly, but our mains took over an hour to come out! Admittedly one of our party had to leave while we were waiting to take a fractious dog home (but he was prepared to eat his cold). There was no communication from the staff as to why there was such a delay. I think they had forgotten us, as tables that arrived after we ordered got served long before us. When the food did arrive, the chips and spinach for the steaks arrived, but the steaks did not! By the time they came out the spinach and the chips were cold. The meatballs and pasta were also cold. My sea bass arrived pretty much after most of my friends were half finished, and although I ordered exactly the same dish as my friend, our plates of food were completely different! What I should have had was mashed potato and roasted tomatoes with sea bass. What I got was sauted potatoes, 1 roasted tomato and two raw tomatoes with sea bass. I did not raise this with them, as I had been waiting for what seemed like hours, and was so hungry I would have eaten anything! But I wish I had said something, as it was very greasy and salty. We did however complain about the other things - the meatballs did get replaced (no apology from the waiter though) and we got a bowl of hot chips on the house to make up for the cold ones (which we requested - they were not offered). On a positive note, the waitress was lovely and is the reason I rated poor and not terrible. She was the only member of staff to apologise and brought us a free bottle of wine. The waiter was very sullen, and did not make any attempt to apologise at all! A real shame as we are all locals that eat out a lot.
Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.