We failed to get a family room in the Spa Hotel Tunbridge Wells, and Angela sorted out the equivalent for us with no fuss. In many ways the standard was higher. This is a superbly run private hotel, with spotless cleanliness, impeccable furnishings, comfortable, quiet rooms, and excellent brerakfast, cooked to our requirements, with the best of local produce. Nice area, easy parking. Impressive coy carp. The only criticism was slight lack of space and surfaces. One of the best run B&Bs we have ever stayed at. Thoroughly recommended.