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“Great Stay”

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Campanile Hull - City Center
Ranked #16 of 20 Hotels in Kingston-upon-Hull
Durham, United Kingdom
Level 3 Contributor
13 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great Stay”
Reviewed 7 July 2014

A group of friends and I went to Hull for a weekend and booked into the Campanile, We could not have been looked after better, the deputy manager Belinda is an absolute star she really went that extra mile to make us feel at home she should get a pay rise for her attitude. the breakfast the next day was excellent with English, continental or both if you were really hungry!

Room Tip: Ask for a room with low numbers away from traffic noise.
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  • Stayed July 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank derek h
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abdel M, General Manager at Campanile Hull - City Center, responded to this review, 9 July 2014
Good afternoon,

Thank you for your lovely review, we are pleased that you enjoyed your stay here with us. Our team priority is to ensure a smiling welcome and a friendly atmosphere for all of our guests, I will pass your kind compliments onto our team. We always try to accomodate guest requirements wherever possible. Our buffet style continental breakfast with the option of a Full English cooked fresh to order is always available during breakfast service and we are glad you found it to your taste.

Looking forward to welcoming you again in our hotel.

Best Regards

Abdel M.
General Manager
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316 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (107)
Date | Rating
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English first
Loughton, United Kingdom
Level 6 Contributor
317 reviews
84 hotel reviews
common_n_hotel_reviews_1bd8 244 helpful votes
Reviewed 6 July 2014

I probably would not choose to stay here again due to the poor sleep quality. The hotel is laid out as an American motel might be, with chalet-style bedrooms directly onto a car park. Whilst the public area, bar and reception were nice, and the staff lovely and welcoming, the room itself was claustrophic and dated. I could only open the window to a small degree, due to the noise from outside and I felt vulnerable and overlooked. There were thick metal shutters but these made the room unbearably sealed. I also noticed a stuffy smell in the room even though it was very clean. There was no fan in the room so it was hard to sleep.

Room Tip: It is really important not to get a room on the ground floor or facing the car park.
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  • Stayed July 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank AndyWildman
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abdel M, General Manager at Campanile Hull - City Center, responded to this review, 9 July 2014
Good afternoon,

Thank you for taking the time to write a review of your stay, we are sorry it did not meet all of your expectations. The windows in our bedrooms have a safety catch with enables them to be opened partially, or this can be unclipped to provide more air into the room as you require. All of our rooms have curtains and an external perforated window shutter which can be rolled down for extra privacy and noise reduction whilst still allowing airflow into the room. Unfortunately we do not have electric fans within the hotel. We are glad that you found our staff friendly and welcoming at our hotel.

Thank you again for your review, we strive to meet our guests' expectations and your comments have been duly noted. We hope that this issue did not inconvenience your stay too much.

Best Regards

Abdel M.
General Manager
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UK
Level 6 Contributor
262 reviews
39 hotel reviews
common_n_hotel_reviews_1bd8 122 helpful votes
Reviewed 1 July 2014

This hotel was dirt cheap and perfectly fine as a base for exploring East Yorkshire. I would definitely stay there again. The staff were very friendly and helpful, the room was clean, the shower good and the bed comfortable - no lumps in my bed! Despite being right in the heart of the city, the area was quiet and we slept well. There was free wifi, coffee/tea making facilities and television with many channels. The continental breakfast was OK (the croissants were very good as was the coffee) but for an extra £2.75 you could have a full English breakfast. The hotel has quite a large car park with CCTV. I've never stayed in a basic hotel like this before and was surprised to see so many expensive cars - even a Maserati!

Stayed July 2014, travelled as a couple
Helpful?
Thank Yerma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abdel M, General Manager at Campanile Hull - City Center, responded to this review, 4 July 2014
Good afternoon,

Thank you for taking the time to write a review of your stay at our hotel.. We are a value hotel in Hull and are still able to offer free parking, free wifi and Freeview TV channels to all of our guests as standard, with BT Sports showing in our Lounge area.

I will pass your kind compliments onto our team here, it is good to know that you enjoyed your stay here and found our facilities to your advantage.

Looking forward to welcoming you again in the future.


Best Regards

Abdel M.
General Manager
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Torrevieja, Spain
Level 6 Contributor
127 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 149 helpful votes
Reviewed 19 June 2014

We just needed a cheap overnight place to stay for a family visit. A bed and a shower, nothing else. The Campanile was fine for this purpose, the location is good and the staff were very friendly. And at £37.50 for a Saturday night It was also half the price of the usual Travelodge, Premier Inn etc... My only complaint is that the matress was pretty lumpy. Other than that no problems at all for a budget overnight stay.

  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Tim_Moore
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abdel M, General Manager at Campanile Hull - City Center, responded to this review, 20 June 2014
Good afternoon,

Thank you for your review of our hotel, our guests opinions are always welcomed. We are pleased that you found our hotel good value for money. I will alert my team regarding the issue with the mattress in your room as our guest comfort is our priority and our goal is to deliver full satisfaction to our guests. I will also pass on your lovely compliments to our team.

I hope my reply addresses your concerns and we are hoping to welcome you to our hotel again.


Best Regards

Abdel M.
General Manager.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Toronto, Ontario, Canada
Level 2 Contributor
6 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 June 2014

Right on the edge of Downtown Hull with free parking on site and included an "all you can eat" continental breakfast which was much much more than a croissant. Easy walking to shopping centres, museums, art galleries and the waterfront and Old Town. Opposite the Travelodge and almost opposite the Railway Station, so easy to find. A bit trickier to fins the entrance to the carpark which is on a side street just north of the big intersection in front of it.
Despite being central it was quiet when we stayed there. It is economy and you shouldn't expect first class, but it was clean and comfortable. The staff were very friendly and helpful (as were the locals actually). Good value for money all round. Both it and historic Hull worth a visit.

Room Tip: We rate the rooms average only because it is economy by design. The TV was as good as any and had mo...
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  • Stayed June 2014, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Clive H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abdel M, General Manager at Campanile Hull - City Center, responded to this review, 18 June 2014
Good afternoon,

Thank you for taking the time to write a review of our hotel, we are pleased you enjoyed your stay. We are glad that you found our restaurant to your satisfaction, a smiling welcome is our priority.

We offer free parking and free wifi to all of our guests as standard, and are within 10 minutes walk from the train station and the very heart of the town centre.

Thank you for your comment regarding our car park entrance, I will alert my team on ensuring signage is clear.

Best Regards

Abdel M.
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Kingston-upon-Hull, United Kingdom
Level 3 Contributor
11 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 8 June 2014

Stayed in this hotel over the weekend, I was welcomed by a very friendly receptionist who told me information about the room and about where's best to go for the nights entrainment! As well as useful information such as taxis etc. The room was clean, had 2 comfortable twin beds, the bathroom was small, but again clean, the bath ran quickly the water was perfect temperature, the wifi was an added bonus, it took me less then a minute to set up and was fast, as I continued to watch my programme on netflix! What more can I say, if you want a good, clean, friendly and comfortable hotel, close to the city centre then this is the place.

  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Levi C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abdel M, General Manager at Campanile Hull - City Center, responded to this review, 9 June 2014
Good afternoon,

Thank you for taking the time to write a review of your stay in our hotel, we are glad you found your visit pleasing. I will pass your lovely compliments onto our team, we pride ourselves on helping guest to the best of our abilities and are pleased that you were able to take advantage of our free wifi.

Looking or war to welcoming you again in our hotel.

Best Regards
Abdel M.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Level 6 Contributor
136 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 68 helpful votes
Reviewed 7 June 2014

We stayed here with a couple of friends on Fri/Sat nights. I'd stayed here before and been very pleasantly surprised.

I'd requested rooms on the 1st floor facing away from the road and this request was fulfilled.

The location of the hotel is ideal for visiting Hull City Centre and Old Town but also within easy walking distance of the many restaurants in the Princes Ave area. It's also on Beverley Rd so easy to head out of town if you want.

All the staff we encountered were cheerful and helpful (although it did seem to be an epic to get a sheet to replace my duvet as I was hot!). The room had everything we needed and was clean, breakfast was good and cooked to order.

We'd certainly stay here on our next trip to Hull.

Room Tip: Ask for a room on the 1st floor not overlooking the road.
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  • Stayed June 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Kommensiecake
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Abdel M, General Manager at Campanile Hull - City Center, responded to this review, 8 June 2014
Good afternoon,

Thank you once again for taking the time to write a review of your stay at our hotel, we aim to fulfil guest requests wherever possible and are glad that we were able to satisfy your room requirements. Reviews from our guests help us to continuously improve our customer service and assist other guests when when choosing where to book for their stay

A smiling and friendly welcome is our priority so I will pass your kind comments onto our team.

Looking forward to welcoming you again in our hotel.

Best Regards
Abdel M.
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Campanile Hull - City Center

Property: Campanile Hull - City Center
Address: 20 Beverley Road | (Entrance on Norfolk Street), Kingston-upon-Hull HU2 9AN, England
Region: United Kingdom > England > Yorkshire > East Riding of Yorkshire > Kingston-upon-Hull
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
Ranked #16 of 20 Hotels in Kingston-upon-Hull
Price Range (Based on Average Rates): £
Hotel Class:2 star — Campanile Hull - City Center 2*
Number of rooms: 48
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