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“Excellent stay”

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Premier Inn Hull City Centre Hotel
Certificate of Excellence
Reviewed 11 November 2013

Very clean with friendly staff ,excellent facilities and in a good location would definetly use this hotel again. Only booked one night at first and had no problem booking a second night excellent idea paying on arrival

  • Stayed: November 2013, travelled with family
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Thank Prudysue K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,130 - 1,136 of 1,522 reviews

Reviewed 11 November 2013 via mobile

We stayed here on 1 November as it was my birthday weekend and we wanted to spend family time with the kids. This is our second stay and yet again we cannot fault anything! We had the meal deal and the food was perfect! The breakfast was gorgeous - especially the sausages! Staff are all friendly and you are served with 'service with a smile'. One of the lifts had broken down but we were allowed to use the service lift so we didnt have a problem. We will be returning again!

  • Stayed: November 2013
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Thank Clairelourob
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 November 2013 via mobile

Was quite reasonable, food was OK. Missed making my bed and cleaning room, one day, so had to complain. Breakfast was good, with eat as much as you like policy. Though sausages had hint of onion, which is not a breakfast item as far as my tastes go.

Stayed: November 2013, travelled on business
Thank philiphales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2013

Premier Inn virgin. Two night at the Hull City Centre Premier Inn were excellent. Now we weren't expecting 5* and as you would expect we didn't get it - but then again we didn't pay for it either. What we did get was a perfectly adequate room, a clean and functional little bathroom, a very comfy (and clean) bed, nice pillows (with options), a great breakfast, an excellent meal deal (3 courses, a glass of wine and breakfast) for little over £20 or so (so good in fact I cant precisely recall) and service (from everyone) with a smile. Oh, and the view of the Humber was pretty good too!

  • Stayed: October 2013, travelled as a couple
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Thank John E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 November 2013

Toilet seat broken. Missing towels. Lift always seems to be out of order this seems to be a regular occurrence. Makes life difficult having to wait a long time for lift. Have taken telephone s out of rooms so can not contact reception

  • Stayed: November 2013, travelled with friends
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Thank Tony T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 1 November 2013

This hotel was in a really good location for the attractions of Hull city center. We booked this hotel primarily for its location as we were going to watch the Ice Hockey. We were pleasantly surprised by the friendliness of the staff. The room was spacious, very clean and comfortable. The was plenty of free car parking which was secure, this as a selling point for us. All in all, we had a really nice stay and would recommend this hotel to anyone looking a comfortable room at a reasonable price

  • Stayed: October 2013, travelled as a couple
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Thank Michelle M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 21 October 2013

There were only 2 tea bags and 2 milk supplied for the whole stay. Only one hand towel and one of the bath towels looked like it had been used and folded back up. Noisy room during the night, possibly from the lift?

  • Stayed: October 2013, travelled with family
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Thank Andrewartist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
WhitbreadHotels, Online Customer Service at Premier Inn Hull City Centre Hotel, responded to this reviewResponded 31 October 2013

Thank you for taking the time to review your stay at our hotel. It really matters to us that our guests enjoy every aspect of their stay. We sincerely apologise that on this occasion our hotel fell far short of your expectations. Your feedback is very much appreciated as it enables us to improve standards. Please be assured that the issues raised will be fully investigated. Thank you once again for your review.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Hull City Centre Hotel

Address: Tower Street, Kingston-upon-Hull HU9 1TQ, England
Region: United Kingdom > England > Yorkshire > East Riding of Yorkshire > Kingston-upon-Hull
Amenities:
Bar / Lounge Business Centre with Internet Access Restaurant
Hotel Style:
#1 Family Hotel in Kingston-upon-Hull
#1 Business Hotel in Kingston-upon-Hull
#1 Romantic Hotel in Kingston-upon-Hull
Price Range: £50 - £89 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Premier Inn Hull City Centre Hotel 3*
Number of rooms: 135
Official Description (provided by the hotel):
Hull City Centre Premier Inn is a new build, open since 1st July 2009. Has fantastic views of the Humber Estury, Humber Bridge and surrounding City. Only a 2 minute walk from The Deep - Hulls biggest attraction and one of the UKs largest submarians. Conveniently located a short walk from Hull Marina, local theares and Museums with easy reach to the main shopping centres. ... more   less 
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Also Known As:
Premier Inn Hull City Centre Hotel Kingston-Upon-Hull

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