I booked a room for my family two months in advance and for email confirmation. When we turned up, they didn't have the booking - I had the email confirmation with the correct date, but they had booked us in on the system for the month before. There were no rooms available! Sorry! Yeah right, they found a room for us in a hotel in town renowned for the "ladies of the night" - we didn't take them up on it after visiting it as it was very unsuitable for a family - and ended up driving the 200 miles back home on the same day after a family event. All the room in other hotels in Hull were fully booked with ‘darts’ event!
Ruined our weekend - totally shambolic hotel and response - and wouldn't recommend them to anyone.
- Also Known As:
- Hotel Pearson Park