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“Quick Stay”
3 of 5 bubbles Review of Ibis Hull

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Ibis Hull
Manchester
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Quick Stay”
Reviewed 29 September 2013

I booked this room just to stay over Hull, is a nice hotel. But the staff wasnt that nice neither friendly. Maybe was just a bad day :) The room was clean and tidy. If I go back to Hull, will be there again, just to give another friendly opportunity :)

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank NelsonMartins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisHullManager, General Manager at Ibis Hull, responded to this review, 30 September 2013
I am sorry that on this occassion that you were disspointed with the customer service you recieved at Ibis Hull. I treat all feedback with the utmost seriousness and I am currently investigating this matter.

Kind Regards

Phil Woods
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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718 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (107)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Portuguese first
  • Spanish first
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English first
Mettingen, Nordrhein-Westfalen, Germany
1 review
Reviewed 28 September 2013

Very nice Hotel, great and friendly staff, clean rooms and nice food! Close to town, Train and Coach Station! We had a brilliant time and thanks to everyone again to make us so welcome! When we come back to Hull we meet again :-)

Room Tip: We had room to the back!
See more room tips
  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Britta G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisHullManager, General Manager at Ibis Hull, responded to this review, 30 September 2013
Thank you for your kind comments and compliments- I am delighted that you enjoyed your stay and I look forward to welcoming you back again soon.

Kind Regards

Phil Woods
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Chesterfield, United Kingdom
Level Contributor
58 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 29 helpful votes
Reviewed 27 September 2013

Great Hotel, great staff, easy access. fantastic breakfast,
The only one downfall they breakdown the breakfast right on 10 so if you are sat and not long arrived and say having the cereal, they don't ask if you would like anything else before breaking down and taking the food away.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank aussiecheftonyv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisHullManager, General Manager at Ibis Hull, responded to this review, 30 September 2013
Thank you for taking th time to write a review about your recent visit to Ibis Hull. I am delighted that you that you enjoyed your stay and we have noted your comments about the breakfast times which we are addressing.

Kind Regards

Phil Woods
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Doncaster, United Kingdom
Level Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 23 September 2013

Its a budget hotel but it's got what you need. We had an overnight stay here on Sat 21st Sept and it was a pleasant surprise. Close to centre of Hull ( 5 mins walk) Beds were comfortable, rooms are basic but clean, tea and coffee facilities in room and the staff are very pleasant and helpful. A big surprise was the quality of the breakfast, it's serve yourself hot buffet breakfast with a good choice. If you need a city centre budget hotel I don' t think this will disappoint. The prices are very reasonable. Just one down point was that the lift was out of action when we stayed and getting up and down to the third floor was a bit of a nuisance. But apart from that not bad at all.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Holidaymaniac56
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisHullManager, General Manager at Ibis Hull, responded to this review, 30 September 2013
Thank you for taking the time to write a review about your recent visit to Ibis Hull. I am delighted that you enjoyed your stay and we have noted your comments about the lift, which has since been addressed.

Kind Regards

Phil Woods
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Warsaw, Poland
Level Contributor
51 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 18 September 2013

Affordable hotel, as IBIS usually is. Clean, tidy near city center.
Overnight parking £5 at Princes Quay - parking 5 minute walk away.
A bit difficult to unload in front of hotel - need to stop on sidewalk. Speedy no quibbles service. Had room into back yard - very quiet !

Room Tip: Choose room facing back yard - very quiet !
See more room tips
  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stan_Bax
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisHullManager, General Manager at Ibis Hull, responded to this review, 19 September 2013
Thank you very much for your review. I am delighted that you enjoyed your visit to Ibis Hull. I look forward to seeing you again in the near future.

Kind Regards

Phil Woods
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Canet-en-Roussillon, France
Level Contributor
98 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed 14 September 2013

Stayed at this hotel a few times now and unless I am stuck, this time will be the last. Room as always is clean and tidy and the standard with Ibis. However, common areas were not to the same standard and the breakfast was nowhere like what it used to be. When I came for breakfast on two occasions (never went one morning even though it was already paid for) choice of cooked items was poor, and unless you were going for cereals the cold options was very poor. Staff were okay but more keen in chatting with each other than being welcoming, maybe just me but seemed much friendlier in previous visits.

As the hotel is also near red light area, been propositioned before on way back to the hotel from parking the car. Not the fault of Ibis or its staff but I guess this is why the price was about half what I used to pay per night a couple of years back.

  • Stayed September 2013, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Stuartstead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
IbisHullManager, General Manager at Ibis Hull, responded to this review, 16 September 2013
Thank you for your feedback. We treat al of our comments with utmost seriousness and we will be investigating our breakfast service and products accordingly.

Kind Regards

Phil Woods
General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Ibis Hull

Property: Ibis Hull
Address: Osbourne Street | Ferensway, Kingston-upon-Hull HU1 2NL, England
Phone Number:
Region: United Kingdom > England > Yorkshire > East Riding of Yorkshire > Kingston-upon-Hull
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Wheelchair access
Hotel Style:
#1 Best Value Hotel in Kingston-upon-Hull
#3 Business Hotel in Kingston-upon-Hull
Price Range (Based on Average Rates): £
Hotel Class:2 star — Ibis Hull 2*
Number of rooms: 106
Official Description (provided by the hotel):
The Ibis Hull hotel is located 1 km from Hull town centre and Hull Theatre, just 500 m from the railway station, close to Costello Stadium and Queens Gardens. Book one of our 106 ventilation cooled rooms with wireless Internet access (including six adapted for guests with limited mobility) and make the most of the hotel amenitites on offer, the Le Nautique restaurant, a bar offering snacks 24 hours 7 days and public parking. Pets allowed. ... more   less 
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Also Known As:
Ibis Hull Hotel Kingston-Upon-Hull
Ibis Hotel Hull
Ibis Kingston Upon Hull

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