We had a horrendous experience where this " manager" with clearly a bad attitude , unprofessional , rude chap who makes up rules as he goes along, disregards people and did not value a contract! We had venue booked for a charity event- he kept avoiding/ disappearing when we made contact to make final arrangements- he dissed previous management as pooh pooed their contract - declined to allow use of kitchen, crockery, cutlery etc as promised at booking. 36 hrs prior to our event (180 guests) he declined to answer phone calls- finally on managing to catch him, he gives a story about a " flood" in a restaurant area needing emergency procedures and he reserved right to decline the function room for us!!! He was going to allow another small party from the afternoon to overrun instead- he coolly says" you can cancel, postpone "!!! He was extremely insologetiv, sarcastic and dismissive. We went on ( despite paying the hall charges 75%)to scramble for a venue at the last min - we went on to have a very successful event thoroughly enjoyed by all attenders and raised money for charities . He thinks he has got away with it. He hasn't . The poor staff in the bar were left to speak to us when we were frantically trying to contact him amidst work schedules of being NHS consultants. DISGUISTING
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