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“good old fashioned friendly service”

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Kingston Theatre Hotel
Certificate of Excellence
Lincoln, United Kingdom
Level 4 Contributor
28 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“good old fashioned friendly service”
Reviewed 12 May 2014

enjoyed adequate cooked breakfasts consistent with previous visits, also enjoyed a main course evening meal for the first time, ate in the bar, prompt service, well presented, good food, pleasant atmosphere

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Graham B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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606 reviews from our community

Traveller rating
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    5
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (128)
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English first
Central England
Level 5 Contributor
60 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 70 helpful votes
Reviewed 7 May 2014

My three friends and I arrived with some misgivings. We had booked four singles for one night at a very reasonable rate. The reception area soon allayed our concerns. This is a proper hotel - with professional staff and excellent facilities. Our pedal cycles were secured immediately and my single room was large and airy with everything one could ask for. The en-suite shower room was not huge but functional. A wedding was taking place, so was a large birthday party and another small group but we were able to take evening meal in the Restaurant without problem. Also there was little noise to spoil an excellent nights sleep. Breakfast (included in the price) was also excellent. SO for a 3 star city center hotel The Kingston was remarkable value for money.

  • Stayed May 2014, travelled with friends
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Whitehall
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol, United Kingdom
Level 4 Contributor
47 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 May 2014

My wife and I stayed one night while I was attending a conference at the University. The receptionist was especially friendly and helpful, printing off papers from my flash drive and arranging for our luggage to be stored while I was at the conference. The room was superb with the biggest bed I have seen and with cushions and a comfortable sofa, 'though a small fridge would have been helpful. The only thing stopping it from getting the fifth point was the tinned tomatoes served at breakfast, which in all other respects was excellent. Why?

  • Stayed April 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank Edward L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
lichfield,staffordshire
Level 4 Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 51 helpful votes
Reviewed 2 May 2014

We stayed here last weekend as a try out ready for our friends wedding in June. On arrival the hotel gave us room 19 ! Omg it was at the back end of the hotel through dingy corridors ! The room was so dated it was unreal! There was no shower , the toilet seat was hanging off, no glasses for a drink of water or to swill your teeth with, the chair leg in the room was broke. All this is basic and I mean basic stuff that should be provided.
The bar prices where really expensive nearly £8 for a pint of lager and a large coke !!! Just pop around the corner to the pub which was £3 cheaper.
Breakfast was ok!
Evening meal was expensive but delicious.
Staff we,re extremely hardworking and very friendly with exception of the miserable man at night who was eager to go to bed and he certainly made it aware!
Our room for June has been upgraded so watch this space!

Room Tip: Ask not to give u room 19
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Review collected in partnership with this hotel

Helpful?
Thank jacnig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kingston-upon-Hull, United Kingdom
1 review
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 29 April 2014

Thank you Gary and all your staff for making our Wedding Day so magical. From the moment we came to view the hotel we knew that our special day was in safe hands and could not have made a better choice. Nothing is too much trouble for the Management and staff and Gary is fantastic as a Wedding Coordinator always answering any queries with a smile and a fantastic can do attitude.
Michelle is a maestro of room design and layout offering much needed advice to make sure everything was perfect on the day often suggesting alternative ideas which I must say on the day was far better than my own.
I stayed over the evening before and was given a beautiful family room for both myself and chief bridesmaid, immaculate and very comfortable. We were also given access to the bridal suite which was brilliant so that we could store all the luggage and wedding attire in there ready for the morning rush.
The wedding day was perfect and could not find fault in anything that was arranged. Gary and the Toastmaster kept everything running according to plan leaving us to enjoy the day without worry. The food was absolutely superb, everything extremely hot and tasty and served efficiently. All credit to the staff for serving 60 people in silver service style and many guests commented on how well the staff did. A number of guests had complex dietary needs and we gave this detail beforehand and not one guest had to mention this to the staff, gluten free was provided to relevant guests, we had no concerns regarding nuts and the autistic children loved their alternative menus so we had no tears.
The evening disco was fantastic and the buffet was beautifully presented and the bar staff lovely and friendly even at midnight when the last guests had departed.
The Bridal suite was so comfy with a massive bed and overlooking the beautiful gardens opposite made our dreams come true.
The breakfast was lovely, cooked to order with a fantastic range on offer with yet again more friendly staff and again nothing was too much trouble as we had a number of our guests staying over we met up over breakfast in the restaurant and we there that long they kept bringing us fresh drinks.
Every comment made from guests was the same. What a fantastic well organised day, lovely surroundings with fantastic food, relaxed atmosphere, lovely staff and such attention to even the smallest detail.
Would highly recommend this hotel for both holiday stays and special occasions and would not hesitate in booking again for family and friends who live away as this hotel offers exceptional value for money
Thank you once again to Gary and all the staff and look forward to seeing you again in the near future when we come for lunch.

Room Tip: Rooms at front overlook the beautiful public gardens.
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  • Stayed April 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank jackie W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Canterbury, United Kingdom
Level 5 Contributor
85 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 59 helpful votes
Reviewed 28 April 2014

With many thanks for all your help with our Sister's wedding last Saturday.
The staff were very professional , helpful and absolute stars and we all had a giggle whilst setting up the main reception room, The Emily Suite was perfect for the bride and bridesmaids to change in with lots of room and perfect for photos,
The main meal was excellent and couldn't fault it loved the champagne cheesecake!!
The toastmaster knew his job and made everything so easy from helping the more elderly guests (and yes that included my mum) What more can I say you ALL made the day with the little things like finding some plasters for one of the bridesmaids.
The evening do downstairs was fun and I couldn't believe the transformation from The wedding ceremony room to evening disco.
With all our thanks from Lorraine & Alan Barker (Jackie's brother & Sister (in law))

  • Stayed April 2014, travelled with family
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
2 Thank RaineeBarker
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester
Level 2 Contributor
9 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 23 April 2014

Very good for the price . Great location for getting around Hull centre. Breakfast was excellent and staff very friendly and helpful.Only issue wardrobe in our room not very good not long enough to hang a shirt let alone a dress for the mrs .

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Steveemmett
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Kingston Theatre Hotel

Property: Kingston Theatre Hotel
Address: 1-2 Kingston Square, Kingston-upon-Hull HU2 8DA, England
Region: United Kingdom > England > Yorkshire > East Riding of Yorkshire > Kingston-upon-Hull
Amenities:
Bar / Lounge Beverage Selection Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Suites Wheelchair access
Hotel Style:
#2 Business Hotel in Kingston-upon-Hull
#2 Family Hotel in Kingston-upon-Hull
#2 Romantic Hotel in Kingston-upon-Hull
Price Range (Based on Average Rates): £
Hotel Class:3 star — Kingston Theatre Hotel 3*
Number of rooms: 28
Official Description (provided by the hotel):
Welcoming and accommodating 'The Kingston Theatre Hotel' has delivered Some 30 years of uninterrupted service, independently owned by the Osborne family and located in the heart of the city centre - opposite the Hull New Theatre, Overlooking the Beautiful Kingston Gardens, we are known for our warm, friendly and convivial atmosphere, with no hard and fast rules you find in larger hotel chains.Providing 28 very well appointed bedrooms from cosy doubles to large executive rooms with a wide variety of amenities including Bathrobes Slippers Mineral water and complimentary Wi-Fi .Our award winning restaurant & bar offers a wide selection of freshly prepared dishes and a good selection of wines, spirits and beers.Our policy of attention to detail, quality accommodation at sensible prices and unrivalled service has won us many friends over the years, come and see first- hand, we'd be delighted to serve you. ... more   less 
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Also Known As:
Kingston Theatre Upon Hull

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