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“Great customer service”
other travellers have booked this property

Review of Brook Edge Lodge

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Very good
27 reviews
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Overview
Cabin -
2 Bedrooms, 1 Bathroom, Sleeps 4
Lake District, Cumbria, England

Reviews from our community

Very good - based on 27 reviews
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Reviews from our community

Date | Rating
  • English first
  • Any
English first
English first
Any
English first
stephenhi...
Leeds, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Great customer service”
Reviewed 17 February 2018 for a stay in February 2018
1
person found this review helpful

I can't write a review on the accommodation because unfortunately the owner had some building works over run. I can though thank the owner for rebooking us into a fantastic place on the same site. We had a lovely break.Thank you again

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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
3 Mar 2018
Thanks Stephen so glad everything worked out
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 8 January 2018 for a stay in December 2017
1
person found this review helpful

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
19 Jan 2018
Sorry to hear of your complaint we have now rectified problems and can only apologise.Dissappointed though for you to report I didn't get in touch as you well know I did offering a full refund
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
ginnerjul...
Denholme, United Kingdom
Level 4 Contributor
43 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“A lovely little hideaway”
Reviewed 7 November 2017 for a stay in November 2017

A perfect lodge for a relaxing weekend! Clean and had everything you needed for a perfect stay, thankyou for the wine.

Near the motorway but didn't spoil our weekend one bit, great restaurant on site that served lovely food at reasonable prices.

An Aldi, booths and Tesco nearby .
We will definitely be looking to book again !

The downside (not the owners fault) was the previous guests had obviously used the decked area as a dog toilet and it was smelling really bad, I tried swilling it but could do with disinfectant.

The blinds could do with a little attention too.

Thankyou Stuart for a cozy and relaxing weekend x

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
19 Jan 2018
Many thanks for your kind review and have noted and rectified the slight problems with the lodge
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
cheshire
Reviewed 4 November 2017 for a stay in November 2017
1
person found this review helpful

Was this review helpful? Yes
This review is the subjective opinion of an individual traveller and not of TripAdvisor LLC nor of its partners.
Management Response
19 Jan 2018
Many thanks for your kind review
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
Isabel T
2 reviews
“Brooke Edge Lodge”
Reviewed 29 September 2017 for a stay in September 2017

Another fantastic stay at Brooke Edge Lodge. Lovely location and the sort of place that makes you feel totally relaxed from the minute you walk through the door. Clean and comfortable with everything you need for a great break. So good I've already booked for next year and recommended to a friend who has also booked.

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
7 Oct 2017
Many thanks your review and look forward to welcoming you back
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Iain T
1 review
“Great break”
Reviewed 2 September 2017 for a stay in August 2017

Really lovely lodge. Clean with everything you need. All appliances work perfectly. Ideal location for the South Lakes and beyond. Cosy with plenty of room for 4

Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
16 Sep 2017
Thanks so glad you enjoyed your stay
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
robertbar...
Hebburn, United Kingdom
1 review
“FAMILY HOLIDAY”
Reviewed 18 August 2017 for a stay in August 2017

Just came back from a wonderful week at this lodge,was a bit disappointed to find fridge freezer wasnt working,but owner was 100% spot on had new fridge delivered and refunded food lost, very quickly with great commications,and lodge was spot on for lakes and blackpool and would recommend this, well worth it

Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Management Response
21 Aug 2017
Many thanks for your comments
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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2 guests
Adults2
Children0
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