We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Fantastic as usual”
Review of Waterhead Hotel

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 7 more sites!
Waterhead Hotel
Ranked #1 of 12 Hotels in Ambleside
Certificate of Excellence
GreenLeadersGold level
Reviewed 6 January 2014

This is the 5th time we have spent New Year at the Waterhead, we are a party of 8 varying in age from 84 to 26. All of Us had a fantastic time. Our expectations were high as we enjoyed it so much before. We are never let down. Mark and his team are always there smiling and dealing with their busiest New Year ever with efficiency. The Food is Good as is the Package.

We are Hoteliers and Have been in the business 45 years, this does not make us expert guests but we know how well the swan is swimming across the water when the legs are Paddling 10 to the dozen.under water. Every one of the staff you encounter has a smile and a good morning. Keep it up Mark see you in the summer. The Stoyles ( Dambusters)

Room Tip: They are all good and clean
  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Stoylee
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this reviewResponded 14 January 2014

Dear Stoylee,

Many thanks for your review of your 5th New Year with us! Your group are always a delight to look after, and we always really value your feedback bearing in mind you are also in the business, so it is very rewarding to read that you all enjoyed yourselves again! We look forward to seeing you again soon and hopefully next New Year.

Kind regards

Lindsay Price
Deputy General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Write a Review
Reviews (1,709)
There are newer reviews for Waterhead Hotel
See the most recent reviews
Traveller rating
Traveller type
Time of year
Language
  • More languages

816 - 822 of 1,709 reviews

Reviewed 4 January 2014

Great location, great 3rd stay, however... We stayed here 10 years ago, before the dawn of Hotel Du Vin etc. and now the game needs to be upped.. Unfortunately most staff now have "English as a foreign language", and I hate to say, as a result the little touches are lost.

For example when asked if we had a good journey, while dressed still in boots, walking gear etc, we explained we arrived earlier & following a good 16mile walk needed a bath - this was lost... (It's the lakes? Think receptionist not been outside ?!)

We ordered a fruit basket in our room and NONE of the fruit was fresh...

Our room was lovely, cosy. But, the bed was big, the mattress was soft, old and masked by a duvet under it, not a topper... I woke up 2 ft from the headboard sunken in the middle with a bad back, head on a rubbish pillow.

I know we were a little forgiving having stayed before, and having no direct comparison (we didn't see any comparable hotels nearby) and location is good.

Maybe next time somewhere new?

Stayed: January 2014, travelled as a couple
4  Thank Rich P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2014

This was our first visit to the Waterhead and we had a very enjoyable stay. The hotel was clean, well- furnished & beautifully decorated for the festive season. The food was excellent and the bedroom was very comfortable, plus the staff were very helpful & courteous. We would certainly like to return for another visit.
JF@LP

  • Stayed: December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JatLP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2014

Another excellent new year stay at the Waterhead. Cannot fault anything. Rooms are lovely, food is fantastic and the staff are exceptional. The DJ at new year wasn't very good but we still had a good old knees up.
Cannot wait to come and stay again thanks to !ark and the team here's to a great 2014 to all.

Room Tip: All the rooms are very comfy and the beds are amazing!
  • Stayed: December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank stoyley23
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 January 2014

We had an amazing time again this year for our New Year break. The staff are particularly helpful bearing in mind that we have a parent with us who struggles in every way. Food this year was particularly good. We have been visiting for a few years. The food was good to start a few years ago and then seemed to go down for 2 - 3 years. The last 2 years have been excellent and this year it was superb. A particular mention to Pauline who is so good in helping with Mum. Thank you to everyone.

Room Tip: We love the rooms with Lake View.
  • Stayed: December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank HeidiBedfordshire
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2014

Had a fantastic time at this hotel ideal for young and old nothing was too much trouble staff first class rooms large and luxurious with lots of little extra touches. We spent new year there and would certainly recommend this hotel to all our friends and family.

Room Tip: Facing the lake gives superb views.
  • Stayed: December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Richard B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 2 January 2014

Just returned from a 4night New Year stay at the Waterhead. Have to say we had a wonderful time. Food was delicious and we ate and drank far too much. Lots of extras included, casino night was great fun, as was the quiz night. Staff are brilliant- friendly, polite, attentive and good fun.Good attention to details. Rooms are lovely, lots of nice goodies in rooms, beds are huge and the most comfortable we have ever slept in on holiday!
Was torn between giving it 4 or 5 rating. Only a couple of things could have improved it - we had very little hanging space in our bedroom, which normally wouldn't be a problem except as it was New Year we had lots of suits and cocktail dresses to hang up. The hotel would be perfect if it had a couple of cosy lounges with log fires. And unfortunately the DJ at the New Years Eve bash was not very good, but we still had a fun evening. These really are very small observations and we would highly recommend the Waterhead and will be returning.

  • Stayed: December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SandraF5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Also consider these accommodations in or near Ambleside
0.8 mi away
Ambleside Salutation Hotel, BW Premier Collection
0.1 mi away
The Regent Hotel
The Regent Hotel
#2 of 12 in Ambleside
1,220 reviews
3.6 mi away
Applegarth Villa and Restaurant
Show Prices
Show Prices
Show Prices
3.4 mi away
Langdale Hotel
Langdale Hotel
#6 of 12 in Ambleside
1,404 reviews
3.4 mi away
Cedar Manor Hotel and Restaurant
5.6 mi away
Gilpin Hotel & Lake House
Gilpin Hotel & Lake House
#3 of 20 in Windermere
1,387 reviews
Show Prices
Show Prices
Show Prices

Been to Waterhead Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Waterhead Hotel

Address: Lake Road, Ambleside LA22 0ER, England
Phone Number:
Region: United Kingdom > England > Cumbria > Lake District > Ambleside
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Ambleside
#1 Green Hotel in Ambleside
#1 Luxury Hotel in Ambleside
#1 Family Hotel in Ambleside
Price Range: £135 - £248 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Waterhead Hotel 4*
Number of rooms: 41
Official Description (provided by the hotel):
4 star town house hotel on the shores of Lake Windermere near Ambleside. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, TripOnline SA, Odigeo, Superbreak UK, Agoda, Evoline ltd, Cancelon and getaroom.com so you can book your Waterhead Hotel reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Ambleside Hotel Waterhead
Hotel Waterhead
Waterhead Hotel Ambleside, Lake District

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing