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“10 years of excellent service and quality”
5 of 5 bubbles Review of Waterhead Hotel

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Waterhead Hotel
Ranked #1 of 12 Hotels in Ambleside
Certificate of Excellence
GreenLeadersGold level
Newcastle, United Kingdom
Level Contributor
28 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
“10 years of excellent service and quality”
5 of 5 bubbles Reviewed 2 February 2014 via mobile

We have been coming to this hotel for 10 years and it has not 'tired' in any way. The staff are lovely and courteous from start to end. The beds are really comfy and big with quality bed linen. Rooms are tasteful and full of everything you need. Brought our parents along as part if their Xmas pressie - they loved it. One parent is in a wheelchair however this posed no problem - the room for disabled persons is fantastic ( one suggestion would be for the hotel to light up the walkway from room 30 to the front door as this was pitch black). Another lovely stay - thankyou

  • Stayed February 2014
    • Value
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Helpful?
1 Thank diane c
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this review, 12 February 2014
Dear diane c,

Many thanks for your great review of your most recent stay with us. It is so rewarding to read feedback from guests who have been staying with us for so long, and to hear that we have maintained our standards all that time is all we could wish for. We have taken onboard your suggestions regarding the lighting from room 30. We look forward to welcoming you back to Waterhead soon.

Lindsay Price
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,627 reviews from our community

Traveller rating
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    5 of 5 bubbles
  • Service
    5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (453)
Date | Rating
  • Arabic first
  • Chinese (Simplified) first
  • English first
  • French first
  • Italian first
  • Japanese first
  • Any
English first
Frodsham
2 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
5 of 5 bubbles Reviewed 1 February 2014

Stayed in room 33 on 20th January,2014; great view from window over the lake; décor and furnishings were absolutely first class, could have used a hairdryer for my partner. I found the staff very courteous and helpful. This hotel is excellently situated by the lake and is only a ten minute walk into Ambleside. Had dinner on first night only but I have to say despite paying a surcharge for the fillet steak, it was the best I've had in a long time. Particularly enjoyed the gingerbread biscuit that came with the courtesy tray. I would like to say a special thank you to the staff for finding the charging plug and cable for my ipad and then posting it back to me ALL AT NO CHARGE.

Room Tip: Our room 33 was on the 1st floor overlooking the lake
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  • Stayed January 2014, travelled as a couple
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Helpful?
1 Thank Robert J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this review, 12 February 2014
Dear Robert J,

Many thanks for your review of your stay with us. It was great to read how much you rnejoyed your dinner in our Bar & Grill, and also room 33. Just as a note all our bedrooms are equipped with hairdryers and reception would have been able to help you locate it in the dresser, sometimes it is easily missed. We do hope to welcome you back to Waterhead soon.

Lindsay Price
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester, United Kingdom
Level Contributor
12 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 bubbles Reviewed 31 January 2014

We had the pleasure of staying at the Waterhead hotel for 1 night and were pleasantly surprised by the high standards. A spacious, clean room with all possible amenities , real ground coffee to make a brew, and a nice, spacious bathroom. As requested, a travel cot was ready in our room for our 7 month old baby. Free entry to the nearby swimming pool was also a nice extra given the rainy weather. Breakfast was very good and plentiful, with a buffet followed by a wide choice in cooked breakfasts. Staff was always friendly and attentive to our needs. I would strongly recommend this place to anyone, it might not be the cheapest hotel around but gives you everything you could ask for and even a bit more.

  • Stayed January 2014, travelled with family
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Helpful?
1 Thank B_Selekt
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this review, 12 February 2014
Dear B_Selekt,

Many thanks for your great feedback, we always do our best to make families feel welcome as we know it can be stressful to travel especially with babies. It was great you got to make use of the complimentary facilities at our sister hotel Low Wood. We hope to welcome you and your family back to Waterhead in the near future.

Lindsay Price
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
1 review
5 of 5 bubbles Reviewed 27 January 2014 via mobile

We stayed for one night. Excellent service, very friendly staff, spotless clean, cosy and food great too. Hotel location is ideal too. Its in the middle of lake distirct, so you can access most places easily

Stayed January 2014, travelled with friends
Helpful?
Thank galaxycluster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this review, 12 February 2014
Dear galaxycluster,

I was pleased to read you enjoyed your recent one night stay with us, hopefully we can tempt you back for longer next time!

Lindsay Price
Deputy General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Lytham St Anne's, United Kingdom
Level Contributor
25 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 27 January 2014

We had the pleasure of staying at The Waterhead Hotel as Wedding Guests on January 25th 2014 and can I say it really was a pleasure! From the moment we arrived at the hotel until the following day that we left the staff were amazing. Our room was spacious, very comfortable and had a wonderful view of Lake Windermere. The food was outstanding during the Wedding Breakfast as was as the following days Breakfast. Even though January 25th must have been one of the Wettest Days in the Lakes this winter you would not have known it in the Hotel. We cannot wait to go back and visit The Waterhead Hotel again very soon.

  • Stayed January 2014, travelled as a couple
    • Value
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Helpful?
Thank Garymills21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this review, 12 February 2014
Dear Garymills21,

Many thanks for your fantastic review of your stay as a wedding guest. It is always a pleasure for us to host weddings, and rewarding to read that you enjoyed all aspects of the big day and your stay with us.

We hope to welcome you back to Waterhead soon.

Lindsay Price
Deputy General Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Southport, United Kingdom
Level Contributor
82 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
5 of 5 bubbles Reviewed 25 January 2014

We love the Waterhead!
The service is warm, friendly and professional, the rooms exceptionally well furnished and maintained and the restaurant of a high standard. It's just been voted into TripAdvisors top 25 hotels in the UK - I'm delighted that their diligence and hard work has been appreciated; it's well deserved.

Room Tip: Room 8 is our favourite - 1st floor, large bay overlooking the lake - stunning views (please don'...
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  • Stayed January 2014, travelled as a couple
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Helpful?
2 Thank GeoffG123x
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Eccleshall, United Kingdom
Level Contributor
36 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
4 of 5 bubbles Reviewed 21 January 2014

My wife and I stayed for a couple of nights between Christmas and New Year.
The reception area is very nice and welcoming, and the rooms did not disappoint either. We had room 33 which had the bonus of a view of the end of the lake as a bonus. Room was clean and pleasent, not overly large but sufficient. Breakfasts were good, one of the best choices I had seen in a long time. Try to get a window table!! We did not eat in the restaurent at night, as we always prefer to savour the delights outside. Ambleside town centre is about 15minutes easy walk, with a regular bus in the day and early evening. ( tip, I would recommend using the bus to explore all day, get a Central Lakes Day Ticket to cover Windermere, Grasmere, Coniston and Langdale, £8 if I remeber correctly. Even in winter, the bus service is resonable). We had a drink in the bar on the first night, real ale but not brilliant ( or perhaps just not to my taste??) but the bar lacked atmosphere, it is really just a stopping off point before going in for dinner. Yes I would stay again, but not sure I would rave about it as much as some contributors. Good but perhaps a tadge expensive.

Room Tip: room 33, end of lake view without paying for a full lake view.
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  • Stayed December 2013, travelled as a couple
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Helpful?
2 Thank EccyPeter
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Waterhead Hotel

Property: Waterhead Hotel
Address: Lake Road, Ambleside LA22 0ER, England
Phone Number:
Region: United Kingdom > England > Cumbria > Lake District > Ambleside
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Green Hotel in Ambleside
#1 Romantic Hotel in Ambleside
#1 Family Hotel in Ambleside
#1 Luxury Hotel in Ambleside
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Waterhead Hotel 4*
Number of rooms: 41
Official Description (provided by the hotel):
4 star town house hotel on the shores of Lake Windermere near Ambleside. ... more   less 
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Also Known As:
Ambleside Hotel Waterhead
Hotel Waterhead
Waterhead Hotel Ambleside, Lake District

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