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“Excellent! Loved our stay!”
Review of Waterhead Hotel

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Waterhead Hotel
Ranked #1 of 12 Hotels in Ambleside
Certificate of Excellence
GreenLeadersGold level
Reviewed 19 August 2014 via mobile

We are just on our way back from two nights at this hotel. Our stay was brilliant. The room was immaculate and had everything we needed. The bed and pillows were comfy and our little pug dog loved the fact he had his own comfy bed, treats and bowls! It was my birthday and I took a bottle of wine and when the room was cleaned they put the wine in a bucket of ice and left us wine glasses! They also regularly updated our tea and coffee and left us the nicest gingerbread biscuit and came round with complimentary chocolates! The breakfast was gorgeous and we dined in the bar area as we could take our little dog with us as he isn't too impressed when being left in the room. The fish and chips was lovely and the hubby loved his burger of the week! All in all an excellent stay and would highly recommend in fact I'm looking now when we can return.

Stayed: August 2014, travelled as a couple
3  Thank Sarahlou342
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this reviewResponded 23 August 2014

Dear sarahlou342,

Many thanks for taking the time to review your stay at Waterhead. It was lovely to read that your dog enjoyed his stay and liked that he could dine with you! We hope to see you again in the near future.

Lindsay Price
Deputy General Manager

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697 - 703 of 1,721 reviews

Reviewed 16 August 2014

This was our first holiday in 18 months, due to illness, the previous holiday was also in ambleside and this holiday couldn't have been more different. Since my husband has had mobility issues we have had to reassess our lives. The hotel staff were magnificent the manager actually went out of his way to take us to Windermere as we couldn't get a taxi on our wedding anniversary. Everyone was so helpful. The room was great with a lovely view of the lake, the bed and pillows were super comfy. The quality of all products in the room was first class, I loved Sam the dog. Thank you Mark and your staff for a most memorable holiday.

  • Stayed: August 2014, travelled as a couple
    • Value
    • Sleep Quality
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2  Thank Helenehanff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this reviewResponded 23 August 2014

Dear Helenehanff,

Thank you for your lovely review of Waterhead, we really do try to go out of our way to ensure guests have a great stay, and I know Mark has seen your review and sends his thanks for the acknowledgement. We hope to welcome you back soon.

Lindsay Price
Deputy General Manager

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Reviewed 15 August 2014 via mobile

We went to The Waterhead mainly just to have a coffee and a sit down. However after looking at the excellent menu and having been told about The Waterhead Burger of The Week we could not leave the area without trying this.
After looking around Ambleside we did indeed return for tea. We found a seat outside on the lovely Patio area overlooking Lake Windermere. It was perfect sat in the sunshine watching the world go by.
When the food arrived it did not disappoint, in fact I would go so far as saying it was one of the best burgers I have ever had!
I had a Piggie Burger, my wife had a Fish Gujons Burger (which was huge) and my son had a Cheese Burger! It was all delicious.....I highly recommend a visit.

  • Stayed: August 2014
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2  Thank Garymills21
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this reviewResponded 23 August 2014

Dear Garymills21,

Many thanks for taking your time to review your visit to us. Our burgers continue to be very popular, and now we have a burger of the week there is now an excuse to come at least once a week!

Lindsay Price
Deputy General Manager

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Reviewed 14 August 2014

We were very pleased with this hotel and the service we received during our stay. We are a family of four with a four year old and a five month baby. We were welcomed into the hotel and for evening meal in the restaurant without any problems. We have often received refusal to many hotels and guest houses in the lakes because of our young family however for the Waterhead having a family wasn't an issue. The room we stayed in was ideal for our family. The children even received a welcome pack on their beds. We also loved the gingerbread which was provided with the tea and coffee tray. Overall great experience and we can't wait to return!

  • Stayed: August 2014
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2  Thank gem97
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this reviewResponded 23 August 2014

Dear gem97,

Many thanks for your review rearding your family holiday with us. It is sad to read that you have encountered problems in other establishments, however we are a firmly family friendly hotel and have no restrictions of areas and times and will always welcome the little ones. We hope to welcome you back soon.

Lindsay Price
Deputy General Manager

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Reviewed 12 August 2014

Still one of a very short list of our favourite hotels!
Another lovely holiday.
What do we require of a relaxing holiday treat? A great location, fantastic views, lovely staff - friendly and professional, super comfy beds, quiet room and thick dark curtains, lots of comfy pillows, lovely towels and bathrobes, a great shower, a good bar and an excellent restaurant that can do a scrummy breakfast and a really good dinner- with good puddings and wine and cocktails as needed... quite a list! Being fussy I don't really want to over publicise it - we need to be able to get a room- but the hotel and team deserve just praise. Very few meals get 10/10, very few hotels are worth returning to year upon year ... I remember spending a great 40th birthday here and the next big one will be all too soon... every friend we have brought has loved it- I think they're all as fussy as me...
The panna cotta with coconut and rasberries was excellent ! Steak with bearnaise sauce- also super. New gin cocktails- I'm happy!
Thanks for another very relaxing, indulgent, great holiday.

Room Tip: Lake views lovely - but all rooms good quality and you can spend time in the bar- lovely view from t...
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  • Stayed: August 2014, travelled with friends
    • Location
    • Sleep Quality
    • Service
1  Thank Mysticdebbasina
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterheadmanager, Deputy General Manager at Waterhead Hotel, responded to this reviewResponded 23 August 2014

Dear Mysticdebbasina,

What can I say.....what a fantastic review! Thank you so much for taking the time to write it, I will pass it onto all the staff and I know they will be delighted, it is always so rewarding to read such lovely feedback. We hope to see you again soon.

Lindsay Price
Deputy General Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 10 August 2014

We had planned a 2 night stay here, but were so impressed we extended it to 4.
We were fortunate to be rewarded with great weather. Our accommodation was great, the bar and the restaurant food and service were excellent.
And this is a truly dog friendly hotel, with a dog bed, bowl and welcoming biscuits in the (her?) room on arrival.

Room Tip: Choose a delux Lake view room.
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  • Stayed: August 2014, travelled as a couple
    • Value
    • Cleanliness
    • Service
Thank Rob J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 10 August 2014

We first visited this fantastic hotel in 2009 for our honeymoon, and have returned on many occasions since, the last being a couple of weeks ago in July for our Wedding Anniversary. This hotel really is as good as the reviews suggest. The location is perfect, being right on the shores of Lake Windemere. The rooms/bathrooms and decor are fantastic, the beds are large and extremely comfortable. The food in the restaurant, both breakfast and evening meals, is superb and the service is attentive without being intrusive. What we love most about the Waterhead is that you are always aware that you are in a top quality hotel, and yet you feel completely relaxed and at ease at all times. This is a fantastic base from which to explore the Lake District and we're already planning our next trip back!

  • Stayed: July 2014, travelled as a couple
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Thank Jayne H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Waterhead Hotel

Address: Lake Road, Ambleside LA22 0ER, England
Phone Number:
Region: United Kingdom > England > Cumbria > Lake District > Ambleside
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Ambleside
#1 Luxury Hotel in Ambleside
#1 Family Hotel in Ambleside
#1 Green Hotel in Ambleside
Price Range: £140 - £206 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Waterhead Hotel 4*
Number of rooms: 41
Official Description (provided by the hotel):
4 star town house hotel on the shores of Lake Windermere near Ambleside. ... more   less 
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Also Known As:
Hotel Waterhead
Ambleside Hotel Waterhead
Waterhead Hotel Ambleside, Lake District

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