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All reviews lake view room grasmere gingerbread jelly beans low wood dog bed lovely hotel turn down service ice bucket gin and tonic luxury room fillet steak sister hotel dvd player underfloor heating lake district breakfast and dinner would highly recommend this hotel
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Reviewed 17 February 2016

We would really recommend this hotel, it has a lovely modern feel, clean, bright and nice decor. All the staff are so welcoming and helpful. Our room was fabulous, we were really pleased, lots of little extra,s and the underfloor heating was a bonus. We only ate breakfast, this was excellent, plenty choice and served piping hot.
Easy to walk into Ambleside, and various walks from the hotel. Could not ask for anything more.
My only concern would be the car parking, it was a little tight for our vehicle and we struggled to get a space.

Date of stay: February 2016
  • Trip type: Travelled as a couple
    • Sleep Quality
    • Cleanliness
    • Service
Thank kevinandmands1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterheadmanager, General Manager at Waterhead Hotel, responded to this reviewResponded 24 February 2016

Dear kevinandmands1
Thank you for posting a great review of your recent stay at The Waterhead - I was delighted to read that this proved enjoyable.
We hope to welcome you back soon and, should you have any difficulty parking, there is a large car park adjacent to the hotel and we would be happy to refund any costs incurred.
Best regards
Matt Stanaway

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 16 February 2016

Suggest rooms 8 or 15. A little more expensive but worth it for the view of the lake. A great welcome from receptionist (unusual these days). We have stayed at this Hotel before, but it seems to get better each time!!!!!!!
Only one small criticism, we would like to see the dinner menu changed more often, but the food is great.

Room tip: Any of the luxury rooms which are of excellent standard ad great lake views
Date of stay: February 2016
  • Trip type: Travelled with family
    • Rooms
    • Cleanliness
    • Service
Thank Brian R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterheadmanager, General Manager at Waterhead Hotel, responded to this reviewResponded 24 February 2016

Dear Brian R
Many thanks for a great review of your latest stay at The Waterhead.
I was pleased to read that you enjoyed your visit and we hope to have the pleasure of welcoming you back in the very near future.
Best regards
Matt Stanaway

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Reviewed 15 February 2016

A lovely hotel with very helpful staff.
The restaurant is excellent with interesting dishes. A very good breakfast! Our bedroom overlooked Grasmere with gorgeous views of the mountains. The bed was supremely comfortable with lovely linen.

Date of stay: January 2016
1  Thank pwynne
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterheadmanager, General Manager at Waterhead Hotel, responded to this reviewResponded 24 February 2016

Dear pwynne
Many thanks for a great review of your stay and I was pleased to read that you particularly enjoyed the view from your bedroom (albeit of Windermere rather than Grasmere?)
We hope to have the pleasure of welcoming you back very soon.
Best regards
Matt Stanaway

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Reviewed 15 February 2016

The food is great and the bar meals are good value. The best meals I have had in any of the hotels close to the lake shore. Excellent service.
Stunning views of the lake and snow capped mountains at the moment (feb 2016)

Date of stay: February 2016
  • Trip type: Travelled with friends
    • Service
Thank Anita H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterheadmanager, General Manager at Waterhead Hotel, responded to this reviewResponded 24 February 2016

Dear Anita H
Thanks for taking the time to post a great review of your stay - I have to agree, the view from the hotel across Windermere to the Fells is particularly good at the moment!
We hope to have the pleasure of welcoming you back soon.
Best regards
Matt Stanaway

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Reviewed 15 February 2016 via mobile

Our friends stayed here as part of their birthday celebrations as they have stayed before and adore the place. We decided to surprise them on their birthday weekend and joined them for drinks in the bar. The staff are friendly and courteous and the gin selection is the best in the lakes. There was a Christmas party going on in the room next door but this didn't affect the service we received and we stayed in the bar until the early hours. It WA great to see that the hotel and bar was busy given the fact that they had suffered horrendous floods a few days before, and many businesses were still closed due to that fact.

Date of stay: December 2015
Trip type: Travelled with friends
Thank Inspiration108
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Waterheadmanager, General Manager at Waterhead Hotel, responded to this reviewResponded 24 February 2016

Dear linda&co
Many thanks for a great review.
Thankfully, due to the hard work of the team as a whole at English Lakes Hotels, and unlike many other unfortunate businesses, we remained open throughout this challenging period and were thankfully able to welcome all our parties,events and guests throughout Christmas and the New Year.
I was pleased to read that you particularly enjoyed our gin library; something we are looking to expand even further although we are very much of the opinion 'quality over quantity'.
We hope to welcome you back to sample some more of the list in the very near future!
Best regards
Matt Stanaway

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