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“Absolutely Spotless”
Review of Waterhead Hotel

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Waterhead Hotel
Ranked #1 of 12 Hotels in Ambleside
Certificate of Excellence
GreenLeadersGold level
Reviewed 20 November 2006

Just back from a 2 night stay and thought it was wonderful. We arrived earlier than expected (around noon) and our room was ready. We went for the House Room to save money and we still had a view of the lake (and a bit of the car-park) which was great. Room was spacious and exactly as seen in their photo gallery on their website. Housekeeping was fantastic - the cleanest hotel room I have ever seen. I thought the breakfast was great and the staff so friendly. We didn't have dinner in the hotel but the pub over the road has excellent meals. All in all, a very impressive stay and I can't wait to return.

  • Stayed: November 2006, travelled as a couple
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4  Thank slong5082
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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1,690 - 1,696 of 1,756 reviews

Reviewed 13 November 2006

We stayed here for one night for a romantic getaway but felt like we'd been on a business trip! That's the first impression you get at reception anyway. Also, I wouldn't call it a 'cosy' hotel - no real log fires here. Our room was amazing though - very modern it certainly had a wow factor. If we were to go again we would book a lake-view room. The breakfast was OK. It would have helped if we had arrived earlier to take advantage of the lovely bedroom. After travelling far to get there we didn't feel like a formal dinner so we went across the road for a pub meal.

  • Stayed: October 2006, travelled as a couple
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3  Thank Bella100
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2006

We have just returned from an amazing 3 days staying in the Waterhead it was like a dream come true.
The reception staff were extremley helpful and nothing was too much trouble .
We had reserved a lake view room and it was worth every penny the room was lavish with high ceilings fantastic drapes and beautiful linen and our very own singing and dancing house keeper !
We ate in the restaurant where the service was attentive and courteous without being overbearing
The menu was slightly limited but seemed to cover the majority of preferences and the deserts were worth saving space for.
Overall we found this hotel excellent value for money and absolutley spotless and only wished we could of stayed longer we will be looking forward to returning .

Laura and Darren from Surrey

  • Stayed: November 2006, travelled as a couple
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3  Thank sfbuzz
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 24 October 2006

We had a lovely time at the Waterhead. Reception were very friendly and helpful when we arrived - I'd like to think this was typical northern hospitality but you don't encounter it everywhere. Parking was a bit tricky and coming into the front of the hotel you have to pass by cars parked in bays and some of these stuck out so far (range rovers etc) that you are forced to walk in the road (the main A593) to get past them - not very helpful or safe. When this was commented upon to reception at checkout they seemed to think it wasn't their problem.

Our room was lovely though it overlooked the car park - but was quiet with good ambient heating and a very chic and modern bathroom the cleaning of whcih had been a bit haphazard. Still they gave us fresh towels when they turned down the bed and the bed was fantastic - big and very comfortable with good linen and the curtains so effective that it was hard to know when it was morning. Breakfast is served until relatively late (10.30) which was great and the cooked breakfast was good with excellent individual ingredients and the dining room has a good view of the lake. Service though was slow and meant that the toast had arrived and gone cold by the time the cooked breakfast turned up, and that we had to check out late (check out is 11 but it took nearly an hour for breakfast). However, Ion the whole this is a hotel of excellent standard and I'd certainly go back.

  • Stayed: October 2006, travelled as a couple
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3  Thank LJ1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 27 September 2006

Just back from a lovely relaxing two day stay here celebrating my partners birthday. As soon as entered reception was greeted and given our room earlier than the anticipated time and was upgraded to a larger room - a good start. Our room was lovely, and had modern surroundings and our bathroom had speakers of which played the sound of the TV which was handy, our room overlooked the lake which was perfect. We ate at the glasshouse -superb!!!! in ambleside which is about 10 min walk and also in the restaurant of the hotel. Both restaurants were as good as each other. The breakfast is ceral, fruit and muffins but if you want extra you can order a full english. We also had room service this was also prompt and good food. I cant believe previous reviews on this hotel and the negativity of some people, This hotel is great !!!!!! I would definitely go again.

  • Stayed: September 2006, travelled as a couple
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4  Thank siggy1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 15 September 2006

This hotel should learn about first impressions. The receptionist was so unhelpful as to not apologize for our room that was not ready (after explaining that we had driven 6 hours with a 3 year old and a baby), that I found it hard to be impressed with much for the first days. That being said, in the end the restaurant staff and room service was exceptional, and the room was very nice for a family.

If only the entrance situation had changed, I would rate the hotel above average. Please allocate more accomodating resources to make your first impression!

I

  • Stayed: August 2006, travelled with family
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3  Thank whiteonrice
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 22 August 2006

The room was really nice, very modern and comfortable. The staff were all very pleasant and helpful. The only let down was the food. The breakfast was inedible and after eating in the restaurant the first night, I would not have returned. I can only describe it as tasteless and bland.

  • Stayed: August 2006, travelled as a couple
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1  Thank Karanelson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Waterhead Hotel

Address: Lake Road, Ambleside LA22 0ER, England
Phone Number:
Region: United Kingdom > England > Cumbria > Lake District > Ambleside
Amenities:
Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Family Hotel in Ambleside
#1 Green Hotel in Ambleside
#1 Romantic Hotel in Ambleside
#1 Luxury Hotel in Ambleside
Price Range: £110 - £197 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Waterhead Hotel 4*
Number of rooms: 41
Official Description (provided by the hotel):
4 star town house hotel on the shores of Lake Windermere near Ambleside. ... more   less 
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Also Known As:
Ambleside Hotel Waterhead
Hotel Waterhead
Waterhead Hotel Ambleside, Lake District

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