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“Very good hotel but could be excellent”

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Ambleside Salutation Hotel, BW Premier Collection
Ranked #3 of 12 Hotels in Ambleside
Certificate of Excellence
Leeds
Level Contributor
82 reviews
29 hotel reviews
common_n_hotel_reviews_1bd8 81 helpful votes
“Very good hotel but could be excellent”
Reviewed 16 January 2012

My wife and I stayed at this hotel in a club room (Fairfield) for a weekend break 13 to 15th January 2012.
The hotel is very very good, its location is excellent and with the added advantage of free carparking I thought it ticked all the boxes.
Our room was called Fairfield and was a club room, it was very clean and tidy and quite comfortable. Excellent shower with a jacuzzi bath( which we didnt use)
Food for breakfast was very good, as was the evening meals, although the menu was a little small, but presentation and quality i thought were good.
I thought the staff we encountered were pleasant and helpful, the waiting staff in the Bistro I thought were excellent.
How could itimprove, well very easily I think, these were irritations to our break, the extracter fan in the bathroom made quite a noise when on and it came on when the bathroom was used, so was an irritation and I think it applied to other rooms because we could hear theres during the night.
The clock in the room was on the wrong time and day but no one knew how to set it correct again its irritating
Other than those irritating things we had a great stay and I would recommend to anyone that they give it a go, you wont be disapointed

Room Tip: The reviews I read said get a club room, well I can confirm my club room was reasanably spacious and...
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank oztravellerLeeds
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paulcookson, General Manager at Ambleside Salutation Hotel, BW Premier Collection, responded to this review, 31 January 2012
Thank you for your feed back from your stay with us, apologies regarding the clock and fan, I agree it must have been rather irrtating, I have spoke to our maintence man and we are looking the noise etc we will make sure that not only maintence but other staff know how to re set the time on the clocks for our guest's. Really pleased you enjoyed our breakfast and other aspects of your stay.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (347)
Date | Rating
  • English first
  • French first
  • Any
English first
Level Contributor
16 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 15 January 2012

Just spent one of the best Christmases we have ever had at the Salutation. Thanks to Geoff, Paul and all the staff for making it so fantastic. Everything was perfect, the room (the wonderful Woodlands!), the meals, the breakfasts, the entertainment, the service, good company, it was all perfect. The little touches such as the presents and the box of goodies in the room, made it exactly what Christmas should be.....and we met some lovely people as well! Not forgetting the boat trip, the Sally Christmas tradition through a festive haze of mulled wine and brandy, makes it something really really special. Sadly the weather wasn't very Christmasy, but who cares when you stay at the Salutation. We'll be back, just try and keep us away!!

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Aghostship
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paulcookson, General Manager at Ambleside Salutation Hotel, BW Premier Collection, responded to this review, 31 January 2012
Thank you so pleased you rate us as a 'best' Christmas it makes it all worth while, great feed back on Woodlands and our Christmas break , look forward to seeing you soon will work on the weather for your next visit!
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glasgow
Level Contributor
6 reviews
4 hotel reviews
Reviewed 12 January 2012

Stayed at this hotel 6th January for long weekend,not first visit and won't be last.Always find hotel to be very welcoming,clean throughout and staff always friendly.facilities are good ;pool,sauna jacuzzi,hot tub and gym.great selection for breakfast,everyone catered for,food in restaurant good quality too,all in all a lovely hotel

Room Tip: Most rooms good size,maybe worth paying extra for premium rooms but no complaint for standard rooms.
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  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jomo25
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Godalming, United Kingdom
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 11 January 2012

As usual fantastic place, excellent food, accommodation, atmosphere. A great Xmas break with a welcome spa to burn off a few Xmas pounds.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Balex27
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paulcookson, General Manager at Ambleside Salutation Hotel, BW Premier Collection, responded to this review, 12 January 2012
Thank you glad you had a great Christmas break with us hope to see you soon!
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London, United Kingdom
Level Contributor
40 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed 9 January 2012

I stayed in the Ambleside Salutation hotel for two weekend nights in early September (better late than never for a review). We stayed in one of the rooms situated above the Edinburgh Woolen mill on the other side of the car park. My first impression of the room was that it was spacious and clean. It had a huge double bed, tv, kettle, wardrobe, desk, sofa and chair, coffee table and bedside tables. The bathroom was lovely - very large and clean, the shower was great and the bath had a 'jet' function which was a rather fun gimmick.

The hotel spa was great - the swimming pool, jacuzzi, outdoor hot-tub, sauna and steam room were all very well used on our stay. It's a great way to end the day when you've been out walking for 8 hours. All facilities were very clean and well maintained, including the changing room and showers (they had great showers and shower gel in there).

We had a few drinks in the bar which is very cosy (lots of huge sofas and a large open fireplace), before we went through to the restaurant. The food is a little pricey for the quality and quantity of it - expect to pay around £12 for a main meal of very basic standard. I don't recall what i ate in the restaurant, but my girlfriend ordered the curry which was not very well cooked or particularly flavoursome. The waiter was extremely friendly and helpful though.

The hotel is situated at the top of the town, with a couple of pubs, restaurants, shops (co-op, spar, bakeries) etc all within a couple of minutes walk. The hotel was easy to find (we arrived by bus from Windermere) as the town centre is quite small, and the bus stop is a 2 minute walk from the hotel.

Don't worry if you've forgotten any of your walking gear, there are lots of shops nearby catering for that!

  • Stayed September 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank bertiebiggins
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paulcookson, General Manager at Ambleside Salutation Hotel, BW Premier Collection, responded to this review, 12 January 2012
Thank you for your review and compliments about the rooms, leisure and hotel facilities realy pleased you enjoyed them. Apologies that you were dissapointed in your eveing meal, it's area that we work hard at and normally get great feedback, pleased that our waiting staff came up to the mark, we do feel that our prices are quite competitve for the area, I do hope you will visit us again, thank you very much for posting your review.
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Lancashire
Level Contributor
15 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed 9 January 2012

the staff and managers have got it so right.
The service they provide is second to none.
My Partner and I stayed between on the 28th December to 31st December, The Hotel is outstanding the food is excellent, the rooms are clean.
The ambience is great and you feel so relaxed, we wished we could have stayed for New Year but had work commitments.
Cannot fault this Hotel should be 5* stayed in a lot of posh Hotels but they cannot provide the Service that this Hotel does. They should Win awards!!
Tracy Heppenstall

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank angelina17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paulcookson, General Manager at Ambleside Salutation Hotel, BW Premier Collection, responded to this review, 12 January 2012
Tanks so much for your review and kind comments aboiut the food facilities and ambience, New Year was great so perhaps you could stay this year! Thank you once again glad you think we are 5*!
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Durham, United Kingdom
Level Contributor
12 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 December 2011

Just returned from spending on of the best Christmases ever at The Salutation
The hotel was welcoming, cosy and warm with the most helpful and friendliest of staff.
The rooms were lovely and clean and the food was fantastic.
There was so much attention paid to detail from the room settings to the food and even the morning spent on the boat trip around the lake.
This is such a lovely family run hotel in the middle of the lakes that I would highly, highly recommend.

Room Tip: It would be worth paying a little more to have one of the larger rooms if staing for 2 nights or mor...
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  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Lorraine L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Paulcookson, General Manager at Ambleside Salutation Hotel, BW Premier Collection, responded to this review, 12 January 2012
Thanks for the fantastic review, so pleased you had a great Christmas with us , the boat trip was as popular as ever this year its always a highlight .... along with the brandy and mulled wine!Look forward to you returning in 2012.
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Additional Information about Ambleside Salutation Hotel, BW Premier Collection

Property: Ambleside Salutation Hotel, BW Premier Collection
Address: Lake Road, Ambleside LA22 9BX, England (Formerly Ambleside Salutation Hotel & Spa)
Phone Number:
Region: United Kingdom > England > Cumbria > Lake District > Ambleside
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool
Hotel Style:
#2 Family Hotel in Ambleside
#2 Luxury Hotel in Ambleside
#3 Romantic Hotel in Ambleside
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Ambleside Salutation Hotel, BW Premier Collection 4*
Number of rooms: 54
Official Description (provided by the hotel):
Village centre location with breathtaking fell views from the doorstep. Award winning breakfast, luxury rooms some with private hot tub, great food, fabulous leisure facilities and spa, free onsite parking friendly attentive staff. ... more   less 
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Also Known As:
Best Western Ambleside
Ambleside Best Western
Ambleside Salutation Hotel, BW Premier Collection Lake District

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