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“Comfortable and friendly, disappointing vegetarian dinner”
Review of Rothay Manor Hotel

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Rothay Manor Hotel
Ranked #3 of 12 Hotels in Ambleside
Certificate of Excellence
Chester, United Kingdom
Level 2 Contributor
7 reviews
3 hotel reviews
“Comfortable and friendly, disappointing vegetarian dinner”
Reviewed 1 August 2010

The hotel is ideally located for visiting the nearby area and is clearly a popular place for afternoon tea visitors. The first room we were shown to near noisy extractor fans and the decor dated but clean. We were moved without fuss to a much nicer one. Beautiful bathroom and all the facilities you'd expect for this rating of hotel. Surprised that the complimentary water wasn't replaced after first night. Staff were friendly and helpful. We paid £10 corkage to drink our own wine (an anniversary gift), which felt a bit mean when paying such a lot for D,B&B and another night B&B. First night's dinner was fine, although nothing to write home about. For my veggie husband the starter of a fan of melon was v unimaginative and the single main course menu choice of risotto fritata was bland in taste and resembled a child's frozen pizza, certainly not worthy of the AA rosette... Cheese selection for afters was very good. Breakfast choices were good and cooked fresh to order, though presentation was standard B&B. Good coffee and freshly squeezed Orange Juice. Would stay at the hotel again but not for dinner.

  • Stayed July 2010, travelled as a couple
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Helpful?
Thank viverella
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
amonbard, Guest Relations Manager at Rothay Manor Hotel, responded to this review, 5 August 2010
Thank you for taking the time to post a review of the hotel. We are delighted that you enjoyed your stay with us overall and would like to return. As you mentioned, our Afternoon Tea is well-known and very popular, while the freshly cooked breakfast is excellent value with freshly squeezed orange juice and home-made marmalade, jam and muesli.
We were sorry to hear that you were disappointed with dinner - particularly with the choice for vegetarians. We do have a separate vegetarian menu from which you can pre-order in advance, but unfortunately this does not appear to have been offered to you for which we apologise. We do thank you for bringing this to our attention as we can now take steps to ensure that this oversight does not happen in the future and hope that on your next visit you might be tempted to have dinner with us again.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Rating summary
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Traveller tips help you choose the right room.   Room tips (151)
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English first
Western Australia, Australia
Level 6 Contributor
528 reviews
99 hotel reviews
common_n_hotel_reviews_1bd8 203 helpful votes
Reviewed 8 July 2010

Pretty regency building and very friendly, helpful staff who really go out of their way to do things for you. Light airy reception rooms and suite we stayed in was very comfortable and on ground level (useful for older or less mobile travellers). Beautifully equipped bathroom with stone tiles and separate shower. Very deep bath tub and huge towel rail. Cd player in bedroom/tea and coffee-making/fridge. They have thought of everything.
No views of lake but views of craggy hills and sheep. Walking distance of Ambleside town. Free internet! Quiet due to double glazing and attractive garden. Food good. We would definitely stay again.

  • Stayed June 2010, travelled as a couple
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Helpful?
Thank Maturity
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Edinburgh
Level 6 Contributor
181 reviews
64 hotel reviews
common_n_hotel_reviews_1bd8 118 helpful votes
Reviewed 30 June 2010

The room we had (Room 1) was excellent and very comfortable, the staff attentive and the food was good. Generally a very good break. However I did find the the Dining Room a bit too stade and would benefit from a more informal atmosphere. I was also surprised that for such a small and family owned hotel I did not see anyone who looked like the owner or anyone who looked like they were in charge.

  • Stayed June 2010, travelled as a couple
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Helpful?
Thank Brian Q
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Blundellsands
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
Reviewed 11 May 2010

We checked in late on a Friday evening and received a warm welcome off Pete who couldn't do enough for us.

Pete told us our standard room had been double booked but informed us we had been allocated a superior room instead! Don't know what is superior about two single beds being pushed together. The room was chintzy and and a throw back from the 70's. We regret not packing our paisley and flares.

On inspection of the room we were horrified to find human waste splattered all over the toilet. I spent the first 20 minutes of my stay cleaning the toilet. We did not complain to Pete because he had been very nice to us and he had stayed 15 mins late to check us in and show us to our room.

The breakfast was enjoyable and the staff were once again helpful.

Sunday morning we went down for breakfast and left our room locked and secure as we had valubles in the room. We had started to pack and had left clothes and cases on the bed but were startled to find someone had been into the room and open the balcony door wide open. The bed had been made and our new clothes that we had bought over the weekend had just thrown all over the floor by the maid.

Check out was not until 12pm and we felt as though we were being pushed out.

My partner went down to raise this matter and was told sorry by the lady on reception. She did not seem bothered to here of the dirty bathroom and the fact someone had thrown our clothes all over the floor. She commented here is your bill.

  • Stayed May 2010, travelled as a couple
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Helpful?
8 Thank SunnyBlundellsands
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheshire, UK
2 reviews
Reviewed 23 January 2010

Quite a costly break, but better than the usual Cumbrian 'hospitality' so on balance I think it is worth paying. They do good service, the food is palatable, there is a calm atmosphere, and in the evening they served us with free tea and coffee and petit fours after a wild night out in Ambleside. It felt like being entertained by one's elderly in-laws. But I like that sometimes.

  • Stayed November 2009, travelled as a couple
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Helpful?
Thank CallmeBubblesdear
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Manchester, England
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed 22 December 2009

We have stayed in & around Ambleside many times over the past 20 years, but this was our first stay at the Rothay Manor Hotel. Despite being very close to the centre of town, the hotel enjoys a feeling of seclusion, set in it's own grounds/ garden. We had expected the hotel to be a little staid & formal, but to our surprise, the ambieance was relaxed, friendly & extremely welcoming of us & our two young children (5 & 3).

We stayed in the Fairfield Suite, as a treat before Christmas & our expectations of the room were exceeded - a rare experience for us. Not only was it very spacious, but it appeared to have been recently refurbished, to the highest standards & taste. The children had their own twin bedded room adjoining a large living area; with sofa & chairs, table & large flat screen TV, with DVD player. Our bedroom was very large & spacious, with luxurious & beautiful furnishings. Finally, the bathroom was in keeping with the rest of the suite, with a large double ended bath & double shower.

We stayed on a B&B basis, so didn't experience the restaurant. The breakfasts, however, were exceptional - plenty of variety, including an excellent traditional Cumbrian grill, with local produce.

The staff were extremely courteous & attentive. All requests were met warmly & responded to quickly & efficiently.

We cannot recommend this hotel highly enough.

  • Stayed December 2009, travelled with family
    • Value
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Helpful?
Thank Mik3yJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ambleside, Cumbria
2 reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 5 December 2009

As Ambleside residents, we were hoping this Hotel would be somewhere we could add to our repitoire of wonderful Lakeland Country House Hotels we visit on a regular basis. We have lived here for 13 years and never been to Rothay Manor, we saw a special offer in our local paper and booked in for dinner on a Saturday night.

Everything went well until we were shown through to the dining room. We were shown to the table right outside the kitchen door, so very noisy and not exactly romantic for our Anniversary. The decor was very 80's but seemed clean enough if a little uninspiring. The starters of fish terrine (mine) and Fishcake (husband) were acceptable if a little dull.

Then came the main course a boiling cauldron of beef stew and a plate of red cabbage and parsnips. Mine was like a lava flow on the outside but still cold on the inside, the dumplings could have been used for curling they were so inedible and hard. Also, no potates of any kind, a real shame when you're having stew in our opinion. I called over the waitress and complained, she took it away but left my plate with all the cold stew I had decanted, I had to ask her to take it away.

To be fair to them, they did replace it but by that time my husband had finished the small amount he could eat . (This is someone who loves his food and always has a clean plate). I just wanted to go home and ate very little of it and felt it would be something we could do at home.

We came out to we wowwed and this certainly didn't do this. The dessert was average at best with aerosol cream all over it and we couldn't wait to leave. They offer tea and coffee in reception, but a more cheerless selection I have yet to see, if you wanted tea you had to order it and ther was no-one on reception to ask.

We finally spoke to the waiter who reduced our bill by the amount of the food and we were really happy to go home.

What a shame they are missing the local market but at this time they really can't compete.

Stayed December 2009, travelled as a couple
Helpful?
2 Thank tomfold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rothay Manor Hotel

Property: Rothay Manor Hotel
Address: Rothay Road, Ambleside LA22 0EH, England
Region: United Kingdom > England > Cumbria > Lake District > Ambleside
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
#5 Romantic Hotel in Ambleside
#5 Family Hotel in Ambleside
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Rothay Manor Hotel 3*
Number of rooms: 19
Official Description (provided by the hotel):
Rothay Manor Hotel & Fine Dining, recently awarded 4 stars by the AA, offers a relaxed, warm and friendly atmosphere in a luxury country house setting. There are 19 individually designed en-suite bedrooms, spacious comfortable lounges, award-winning 2 AA rosette fine dining restaurant and outstanding service. Open for Lunch, Afternoon Tea and Dinner every day. ... more   less 
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Also Known As:
Rothay Manor Hotel Ambleside, Lake District

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