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“Ok but minimum done to make it acceptable whoever owns this place takes no joy in customer service”

White Lion Hotel Restaurant
Ranked #45 of 122 Restaurants in Ambleside
Cuisines: British
Dining options: After-hours, Breakfast, Reservations
Restaurant details
Dining options: After-hours, Breakfast, Reservations
Reviewed 8 December 2013

Big pub reasonable choice of beers staff helpful but not happy

Food ok but have had much better quality and value from a chippy

Small portions to an edible standard but no more

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Thank GC-4B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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977 - 981 of 1,080 reviews

Reviewed 3 December 2013

This is a very friendly, family pub which is great for a meal after walking on the local fells. My husband and I really enjoyed the good quality haddock and scampi with well cooked chips. The service was quick. Only complaint was that the portions are not as big as they used to be.

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Thank BillyBear01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 November 2013

We popped into the White Lion for a quick bite to eat and we found a landlord who was rude to customers and agressive to his staff. The food wasn't much better. It was slow arriving and as there was a eight of us in the group, some of the group had finished eating before others had even got their starters. The staff seemed nice enough, but were just trying not to incur the wrath of the landlord. This could be a really good pub in a great location, but they need to get a landlord who isn't a bully, knows what he is doing and hopefully something about customer service. I presume the only reason this place hasn't closed is due the high number of tourists passing through who wouldn't know any different!!

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Thank Jason C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 12 November 2013

We go to Ambleside every November and usually eat here on the first night. We thought the quality of the food had improved slightly and is fairly priced. The service is good and the staff ok. The beer is decent and so is the wine.

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Thank ArtyOxford
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 3 November 2013 via mobile

Poor overpriced food. Poor range for vegetarians. Misleading descriptions in menu. Very slow service. Manager walking around threatening to kill staff because a customer had been forgotten. No apology when our dessert order was forgotten. Not coming here again!

Thank BudgetUKTraveller
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

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