I found the owners to be very unwelcoming. There was just a staff member to greet me on arrival, and no-one about when I left. Fortunately I had paid in advance as it was impossible to find anyone when I left. I only met the male owner (whose name I don't know because he didn't introduce himself) once, and that was by accident. The owners were conspicuous by their absence for the whole of the rest of my stay. I wanted to leave details of my hill walked planned for that day with the owner for my own safety as I would be out on my own and I take safety in the hills very responsibly. He refused to accept my walk details and responded with a sarcastic 'so, I'll have to come looking for you then' !! His reason for not accepting the walk details was that he was 'going out' that evening. He did 'advise' me to leave my walk details in my car, but I always do that as well anyway. I don't expect 24/7 service in a guest house as it isn't a hotel, but I didn't think it too much to ask to have him take a note of where I was going and when I would be back in the rare case of an emergency. I was a 'guest' after all. It can be frustrating for guest house owners to have to wait on a phone call from a guest to confirm they are back safely when some guests forget to do that, but surely that isn't too much hassle if it means that should an emergency arise, help can be summoned as quickly as possible. I was astonished by his attitude as every other guest house I've ever stayed in in the Lakes were more than happy to keep hold of my walk details, and some actively encourage it by having forms available in reception for that purpose. Fell walkers make up a significant proportion of the tourist trade in the Lakes and it seems only right that a little bit of help should be given them. It was even more astonishing since I was asked before I arrived if I could check in early on my arrival day because the owners would be out (again) on that evening. I was happy to oblige, but it seems that favours back to guests are not reciprocated. I thought it significant that there was a notice in reception saying not to disturb the management after 9 pm. except in an emergency. Here's a place that is happy to deal with their guests' requirements during 'reasonable' hours, but woe betide you if you need anything after 9 pm. I've never seen a notice like that in any other guest house I've stayed in. The place was clean, the breakfasts good, and the service by the staff was pleasant. But that's the very least I expect from a guest house for 55 quid a night for a single room with the most uncomfortable bed I've ever tried to sleep in. My advice is go there if you can't find anywhere else and you don't expect anything other than the minimum offering. Otherwise, and especially if you're fell-walking on your own, go somewhere else, as they may be a lot more friendly and helpful, and probably less sarcastic.
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- Also Known As:
- The Gables Guest House Hotel Ambleside
- The Gables Guest House Ambleside, Lake District