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“Beautiful location, but....”

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Broughton Craggs Hotel
Ranked #5 of 9 Hotels in Cockermouth
Leicester, United Kingdom
Level Contributor
126 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 75 helpful votes
“Beautiful location, but....”
Reviewed 19 March 2012

Hotel location and setting is truly beautiful and loads to see and do close by. Don't quite see how the hotel has a 4 rosette rating from ETB. Hotel building is lovely however the interior is rather tired. The public rooms are spacious but really need redecorating. The room we were allocated (room 6), don't know if it was because it was a Groupon offer, was reasonably large but very basic, in dire need of repainting and proper lighting (whole hotel seemed to have a shortage of lightbulbs!). Interesting and not very effective curtain arrangement on velux window. Bathroom was old (green loo and sink) and basic, shower had loose tiles and mildew round the sealant. Big no no of carpet in bathroom!! Saving grace was very friendly young man on arrival who worked in the bar and good selection for breakfast.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank bionicbooth
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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263 reviews from our community

Traveller rating
    118
    98
    32
    11
    4
See reviews for
35
161
3
16
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4.5 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (72)
Date | Rating
  • English first
  • Any
English first
Level Contributor
6 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 17 March 2012

If like me you purchased a stay at this hotel through Groupon as a gift for your loved one, then my heart goes out to you. I too was duped. This hotel looked stunning on the website and after the long drive, I was looking forward to a good meal, a comfortable stay and hospitable staff. Not too much to ask for you would think. You'd be wrong.

After a disgruntled sixteen year old reluctantly seated us at a table in what could only be described as a shabby dining area, whilst mumbling that they were ready to close, we gave our order and waited patiently for our roast beef and yorkshire puds. The beef was so overcooked I could barley produce enough saliva to moisten it enough to swallow, the yorkshire was burnt to a crisp and our drinks were nowhere to be seen. To add insult to injury the 16 year old waiting staff floating around the dining room were completely disinterested in service and appeared to be held there against their will.
On the whole our room and amenities were acceptable but fell far below the standard portrayed on the website. The one saving grace of our stay here was the lovely gardner Dennis who could not have been more helpful and even recommended a lovely walk which we thoroughly enjoyed.

  • Stayed March 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank EmmaE4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Borrisokane, Ireland
Level Contributor
62 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 23 February 2012

Basic food, but very good food bit like pub grub. Great location, great service, great rooms and you can take your dogs at no extra charge. Great place to chill out after a days exploring in the lakes!

Room Tip: There is a four poster bed room for an extra bit of luxury
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  • Stayed February 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jellybabycow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
cumbria
Level Contributor
11 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 20 February 2012

we had a carvery meal on sunday it was beautiful all home cooked food in a lovely homely atmosphere.

  • Stayed February 2012, travelled as a couple
    • Value
    • Service
Helpful?
Thank shazerdarts
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level Contributor
14 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed 5 February 2012

We booked this last minute after it was recommended by our friends. We were given the four poster room which was fantastic. We had breakfast and evening meal included in our package. The food was lovely with large helpings and home made chips! Very clean with friendly staff. We will defiantly be recommending this hotel to our friends and family.

  • Stayed August 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank Palmski
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bury St Edmunds, United Kingdom
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 24 helpful votes
Reviewed 30 December 2011

I booked this hotel for my Son and new Daughter-in-Law after their wedding in July. I was intially worried as I had not been to the hotel myself, but after their trip I hope to be able to go in the new year. Here's my son's comments: "The place was lovely, we loved the room, the view, the peacocks and telly were all fantastic. Food was fantastic and very generous portions, too". What more can I say? Lovely - thank you for making their honeymoon special.

  • Stayed August 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tricia W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Carlisle, United Kingdom
Level Contributor
50 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 26 December 2011

this hotel for lunch was awesome my partner and i took my brother and mother and daughter for lunch on boxing day the service was spot on the atmosphere was great and the meal was awesome it was well worth the price and we are going back hoping to book for my mothers [98th] birthday end of jan 2012 the scenery was lovely the peacocks even showed up in the grounds for a while i would recomend this hotel for overnight stays or just for dinner [ photo,s to follow soon ]

  • Stayed December 2011, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
1 Thank she61
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Broughton Craggs Hotel

Property: Broughton Craggs Hotel
Address: Craggs Road | Great Broughton, Cockermouth CA13 0XP, England
Region: United Kingdom > England > Cumbria > Lake District > Cockermouth
Amenities:
Bar / Lounge Free Parking Restaurant
Hotel Style:
#4 Romantic Hotel in Cockermouth
#5 Family Hotel in Cockermouth
Price Range (Based on Average Rates): £
Hotel Class:3 star — Broughton Craggs Hotel 3*
Number of rooms: 14
Reservation Options:
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Also Known As:
Broughton Craggs Hotel Cockermouth, Cumbria

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