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“Fab customer service with a smile”
Review of Manor House Hotel

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Manor House Hotel
Ranked #4 of 9 Hotels in Cockermouth
Certificate of Excellence
Reviewed 17 May 2013

We recently stayed at the Manor house hotel & must say how wonderfully friendly the owners were, Carol was so lovely & chatty a real character who offers great customer service with a smile, something which is rare these days! also a lovely lady called Wendy served our delicious breakfast which was truly outstanding, Wendy was so helpful & a real gem of a lady. The hotel was clean & tidy & we were lucky enough to stay in the balcony room, I felt like royalty waving from the balcony.I would definitely stay at the Manor again.

  • Stayed: April 2013, travelled as a couple
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Thank Donna H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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131 - 137 of 169 reviews

Reviewed 14 May 2013

We recently stayed here while on business - we booked 3 rooms in total. All the rooms were very clean and of a good size. The decor is 'interesting' but adds to the character of the hotel. The owner is very friendly without being overpowering. The breakfast was amazing and served by a lovely lady who just couldn't do enough for us.

All 4 of us enjoyed our stay and will be back. This is a great hotel which deserves to be supported as it reflects some of the things that make Great Britain great!

  • Stayed: May 2013, travelled on business
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Thank Louise M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 7 May 2013

Easy to find, plenty of good parking and just on the edge of centre and easy stroll to all the very good pubs and shops. The decor of the hotel is slightly dated and could be made lighter but everywhere is absolutely spotless and looked after obviously lovingly. Carol Ann, the host, is bubbly, friendly and very helpful. Her husband is an excellent chef and I can say the breakfast was the best I have ever been served out of many hundreds over the years. The evening dinner was also delicious with reasonably priced wine . My wife and I would definitely stay here again when in the area.

Room Tip: We had room 4 which overlooked the high street and the Trout Hotel. Secondary double glazing cuts o...
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  • Stayed: May 2013, travelled as a couple
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Thank clifftynan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 14 January 2013

Myself and my partner stayed here fro New Years Eve for 2 nights very centrally located for the town. Lovely room nice and clean as was the whole hotel could not fault it for that , the breakfast was absolutely gorgeous . The host Carol Ann was excellent what a character , charming and bubbly every time we spoke to her she couldn't do enough a mind of local information .....would recommend this hotel as a nice place to stay for a few nights

  • Stayed: December 2012, travelled as a couple
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1  Thank Ron S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 4 January 2013

My partner and I recently spent the New Year period at the Manor House Hotel and we had a wonderful time there. Although the weather was wet and dull the welcome we received was certainly not. From the moment we entered the hotel to the moment we left we were made to feel very welcome by the host, Carol Ann, and the other staff. The room was warm, comfortable and well-appointed and a great place to relax. We had read from the many reviews on this site that the food was excellent and on the first-evening we ate in the restaurant and it completely lived up to the comments we had read. We thoroughly enjoyed every aspect of the meal - it was excellent in all respects and certainly as good as or better than some highly regarded restuarants we have eaten in. We were glad that we booked but even though it was busy the service was efficient and friendly and we are very much looking forward to our next meal there. The breakfasts at the Manor House have also gained themselves a reputation for quality and again our experience bore this out. There is an excellent choice of cereals, fruits, yoghurts, home-made bread and and a wide range of home-made preserves. The Manor House Grill with its locally sourced ingredients and impressive Cumberland Sausage is to be recommended for those with a hearty appetite and I can recommend the smoked salmon and scrambled eggs which I found absolutely delicious. All the food is cooked by Carol Ann's husband Edward, who is a Swiss trained chef, and we found everything that came from the kitchen was carefully prepared and excellent in all respects. We spent New Year's eve in the hotel bar and were made to feel very welcome by all. Every effort had clearly been made to ensure that everyone had an enjoyable time, and we certainly did!

Cockermouth is a friendly and attractive town and the same could said of the Manor House Hotel. We are looking forward to our next visit.

  • Stayed: December 2012, travelled as a couple
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1  Thank travellinght85
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 5 November 2012

We stayed here only for one night while visiting family. This is a small family run hotel which is close to the town centre with its own car park, well furnished common areas and very comfortable rooms. Highlight of our stay was the excellent breakfast which has local produce and lots of homemade jams. Cockermouth is an excellent place to visit, right on the edge of the Lake District but away from the tourist crowds. Many good local pubs and restaurants to choose from.

  • Stayed: October 2012, travelled with family
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Thank EddieCynthia1961
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Reviewed 8 October 2012

Stayed here for 3 nights on a beery golf break. Accommodation good and clean. Attic room a little cramped for headroom in the bathroom. Food was excellent. The home made jam was absolutely gorgeous. Drinks at the bar were very expensive so we just went 100 yards down the road to The Black Bull and The Bush. Less than £100, good value.

  • Stayed: October 2012
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1  Thank Houghmeister
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Manor House Hotel

Address: Crown Street, Cockermouth CA13 0EJ, England
Region: United Kingdom > England > Cumbria > Lake District > Cockermouth
Amenities:
Bar / Lounge Free Breakfast Free Parking Restaurant
Hotel Style:
#2 Family Hotel in Cockermouth
#3 Business Hotel in Cockermouth
#3 Romantic Hotel in Cockermouth
Price Range: £84 - £87 (Based on Average Rates for a Standard Room)
Number of rooms: 13
Official Description (provided by the hotel):
The Manor House Hotel is a unique family run 19th Century Georgian style Grade II listed building, packed with features including, an elegant wood paneled staircase, beautiful high ceilinged rooms on the ground and first floors and original wooden beamed bedrooms on the second floor. ... more   less 
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Also Known As:
Manor House Hotel Cockermouth, Cumbria

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