For a 4* luxury hotel with so many favourable reviews and payment of £150 a night for a double room we were disappointed with a smaller room than we have had in many upmarket B & Bs and a very noisy location above the kitchens. We could hear the staff shouting 'Service' until gone 11.00 pm. We could also hear occupants in rooms either side of us switching their lights on and off from the wall switches. We asked to be moved to other quieter rooms for our second night and then found we were without a room for 4 hours from 10am til 2pm. We had to ask to speak to a manager to get our new room for us at 2pm and were offered no apology or complimentary cup of coffee even. When we mentioned this at reception the next day when paying we were given an apology by the owner's daughter and £20 knocked off the bill. But we were very disappointed with both the first room and the service on the first two days.
- Official Description (provided by the hotel):
- The Wordsworth Hotel and Spa provides an iconic destination nestling amongst the towering mountains of the English Lake District. Individually styled, comfortable bedrooms balance tradition with contemporary design with most offering stunning mountain or village views. The fine dining, air conditioned Signature Restaurant provides an award-winning menu whilst the more informal Dove Bistro showcases superb local ingredients cooked with flair and skill. For guests looking to truly pamper themselves the Lakeland Organic Spa (March 2015) offers guests a wide range of luxurious and natural treatments to ensure a fully relaxing stay. ... more less
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- Also Known As:
- Wordsworth Hotel Grasmere
- The Wordsworth Hotel Grasmere, Lake District