We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Simply The Best”
Review of Grand at Grasmere

Best prices for -
Check In dd/mm/yyyy Check Out dd/mm/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
Grand at Grasmere
Ranked #3 of 14 Hotels in Grasmere
Certificate of Excellence
Liverpool, United Kingdom
Level 2 Contributor
8 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Simply The Best”
Reviewed 10 December 2013

Had two day solo walking break staying at the Gold Rill Hotel and I have got to say that this is by far the best place I have stayed , from a warm welcome from Lorraine on the desk and a friendly chat with the owner to the excellent staff , was made to feel at home , fellow guests were a nice bunch of people too , food was excellent fillet steak the best meal in a month of Sundays , the Gold Rill is situated in a great location with the start of a lot of walks on your doorstep and I have got to say you see the best views at all angles from this great location, my room number 23 could not be better upgraded to it at no extra cost single to a double well decorated and snug and warm, I have stayed in all manner of accomodation in THE BEAUTIFUL GRASMERE but was made to feel at home at the Gold Rill Ten out of Ten returning asap.

Room Tip: The food at the Gold Rill is as good or better than most of the top places to eat within loacatio...
See more room tips
  • Stayed December 2013, travelled solo
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Roy C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Write a Review

465 reviews from our community

Traveller rating
    315
    104
    28
    14
    4
See reviews for
40
340
8
5
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (153)
Date | Rating
  • English first
  • Italian first
  • Japanese first
  • Any
English first
Bury, United Kingdom
Level 4 Contributor
43 reviews
40 hotel reviews
common_n_hotel_reviews_1bd8 67 helpful votes
Reviewed 14 November 2013

I'll say it again: you simply cannot beat a privately owned & run hotel for service & attention to detail and the Gold Rill delivers both in spades.

Location first: Grasmere is in the heart of the Lake District & the Gold Rill is just off the main street of Grasmere (2/3 minutes walk), so one is surrounded by the beautiful Lakeland fells, close to Grasmere & Rydal lakes, with Keswick, Ambleside, Windermere, all within easy reach. And there are lots of great walks which start from Grasmere, so you can always just leave your car on the hotel carpark & simply set-off. In short, the hotel is in a perfect location, with stunning views from all aspects.

The hotel has well maintained grounds, complete with small putting green (& an outdoor pool for summer) & plenty of parking. On the ground floor is the dining room, which has lots of windows to show-off the views, plus a comfortable country-house style lounge with open fire, settees & armchairs, also a small bar & then another more modern lounge in the conservatory. All these rooms are comfortable & well maintained.

Our bedroom was in the main hotel, but there are some rooms in a separate building just across the garden. All the bedrooms are apparently different, both in size, shape & decor, and obviously the views will vary too. We had a good-sized double room on the 1st floor. Very comfortable bed, plenty of space for clothes/luggage, 2 armchairs in a small recess, excellent shower (a bath too - nice to have a soak after a day's walking & there was always plenty of piping hot water). The room was very clean (as everywhere in the hotel) & well maintained. As regards the view from our room, well the room has 2 windows, one of which has a small window-seat & looks out across a field to Grasmere Lake, so that's lovely. The 2nd window has no immediate view to speak of but then one discovers - lie in bed & look through the window facing & you look at the fells, so imagine waking-up to that on a fine morning!

Food next.
Breakfast: there is everything you would expect on the buffet, but the main thing is that all the hot food is cooked as you order, so it's hot & fresh. Ditto the toast & the tea or coffee (bliss not to be presented with stewed coffee, or the jug of lukewarm water with separate teabag to put in cup as a misrepresentation for tea!!).

Lunch: there's a good selection of "bar food" served in the bar/ conservatory at lunch time.

Dinner: there's a daily-changing menu with choice + a small a la carte menu. The daily changing menu has 3 choices of starter, 4 of main (1 vegetarian), 3 of desert (with cheese & biscuits or fresh fruit as extra options every night). The starters in particular can be quite innovative, which I like to see because it adds to the interest to try something new. The main courses are more traditional - as would expect for an English country hotel - but there were small modern twists on some of the dishes. Lastly, the deserts; these ARE all made in the hotel kitchen, which seems to be fairly unusual these days - I find that a lot of kitchens buy-in deserts & they're not half as nice as freshly made ones. So if you get a meringue at the Gold Rill it won't shoot all over the place when you try to get your spoon in cos it's only got a thin crisp outer shell, and inside it's all gooey, just as meringue should be! Starters & deserts in particular all looked really good on the plate, which is important because for me half of the appeal of food is through the eyes.

Although there is choice on the daily changing menu, I found that the kitchen is really helpful and if you want something different, or one of the dishes changing slightly (eg no sauce, different sauce, something like that), then ask. Similarly, I heard 1 or 2 guests asking for changes for dietary reasons & the kitchen seemed able to accommodate that too.

Oh, portions are substantial by the way!

I see that there have been some comments from others about the speed of service at dinner. Yes, I noticed that it could be fast, but I guess some people like it that way, whilst others want to take longer; I'm a slow eater so service had to go at my pace anyway, but if I wanted a slight break between say the main course & pudding then I just asked for that and I think that's the answer - it's your meal, so go at your speed.


Finally, we found all the staff to be very polite & helpful & friendly - this applied across the board, ie reception, bar, dining room; you feel that staff want you to enjoy your stay & so they do all they can to make your stay happy & comfortable, and any problems are addressed immediately. (As I said at the start of this review, we have found this to be the case at all the many privately owned/run hotels we have stayed in- it's the big difference between private & the chains.)

To sum up: the Gold Rill is a small friendly hotel, in a beautiful setting, providing a comfortable relaxed environment for a break in the wonderful Lake District, with appetising freshly cooked food & a comfortable bed to look forward to after a day's walking (or possibly a day spent battling the elements!!).

Incidentally, I see that a couple of reviewers have commented on the age of other guests; well, I'm not sure that it is really appropriate to pass such comments - are older people to be segregated for holidays? And in school time, what age group is likely to be going on holiday? Those without school-age children of course, so I would imagine that all hotels will have mainly "older" guests during the school term. But in any event, there were some youngish(!) people staying when we were there + I have stayed before with family including a child and it was fine - the hotel can cater for babies/ children & we were all made to feel most welcome. So don't let such comments put you off.

Room Tip: Best to contact the hotel to find out which rooms are available where, because some rooms are in a s...
See more room tips
  • Stayed November 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JandJLancs
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Midlands
Level 4 Contributor
43 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed 18 October 2013

Another great break at The Gold Rill. The strength of this hotel is its consistency, it does not try and change for change sake. It provides comfortable clean accomodation and good food in a beautiful part of the lakes.
The staff are excellent and could not be bettered anywhere. They are attentive, polite, well trained and above all flexible in the extreem.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Dave A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York
Level 5 Contributor
77 reviews
61 hotel reviews
common_n_hotel_reviews_1bd8 43 helpful votes
Reviewed 18 October 2013

We stayed at the hotel earlier this year for just one night and were so impressed that we booked a slightly longer stay this time. Reception, bar and restaurant service was excellent and the lounge area is quite delightful. Canapes are served before dinner and it is nice to see that apart from the set menu (with choices for each course) there is also a limited a la carte menu. Our bedroom was most comfortable and a slight problem we had with the bathroom plumbing was rectified with immediate action. Nice to stay at an hotel with ample parking and where private functions and weddings are not accepted.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank IndabaYork
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
belfast
Level 4 Contributor
34 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed 16 October 2013

Spent a very pleasant break here in Grasmere.

On the positive side this hotel is in a beautiful location and very handy to the village. The cooked part of breakfast is among the best we had tasted anywhere so well done for that. And every day it was piping hot - well done! And the staff are all very pleasant and helpful - a special word of commendation to Agnes! The hotel is spotless and very well maintained everywhere including our room. And the bed was very comfortable & the room warm with constant hot water.

On the negative side - our Superior room was very nice - well maintained -if a little 1980's!! But it was situated in a "lodge" (the house next door has been converted) and we felt we were living in someone's front room - not a hotel. More like self catering. And the fact you have to cross the lawn or go onto the road in the rain (umbrellas are provided) to go for breakfast was not pleasant.
We also ate in the restaurant on one evening and felt extremely rushed - we went through four courses in 35mins! Mind you the service was very very quick! The hotel seems to have a high staff per guest ration .The food was not really to our taste but to be fair others must like it as the dining room was very busy.

Couple irritations - they ran out Marmalade on our second morning - not a problem at all but there was still none the next day. Now I don't use it so it did not bother me but other guests were annoyed and I sort of thought that someone could have gone out to the village and bought some to have on hand for those guests for whom it is important at breakfast. And I asked twice for some rolls or croissants (the basket was empty) and neither person returned to say yes or no. Pity because the service was otherwise good.
Final comment - this hotel does seem to attract guests of a mature age most of whom seem to have been coming for many many years - we are not young but felt the hotel does definitely cater for an older age group.

Would we return - perhaps : for the location & the breakfast but would want to stay in the hotel preferably.

  • Stayed October 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank mcguireronald
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Telford, United Kingdom
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed 17 September 2013

Stayed many times over previous years, so must have picked a bad weekend.
Wrote to owner re poor quality of food , staff not understanding requirements, not able to prepare drinks properly and in served in wrong glasses. attitude of senior staff, apart from receptionist and head waiter at breakfast who were both great.
we did recieve an apologetic reply, although he was not there that weekend, otherwise we would have spoken to him directly. From his short letter we understand that he is going to "revise" training! At this time would not recommend, but has he states in his letter, he feels that they "generally" fulfil guests expectations!!!!

  • Stayed August 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank DT P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Rugby, United Kingdom
Level 4 Contributor
27 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 27 helpful votes
Reviewed 21 August 2013

Returned again as we have done now for almost 20 years.The hotel is very difficult to fault but my only gripe would be that like many hotels there is no shelf for washing items by the wash basin and also there is nowhere to put soap/shower gell which makes it very difficult to shower successfully.Apart from this it is as always a super place to stay.

Room Tip: Room 17 is a ground floor double with a view to the lake and is the room to which i refer.
See more room tips
  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank bigal141
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Hotels you might also like...
Travellers also viewed these Grasmere hotels
0.2 mi away
The Wordsworth Hotel
The Wordsworth Hotel
#8 of 14 in Grasmere
1,204 reviews
0.5 mi away
The Daffodil Hotel & Spa
0.5 mi away
Rothay Garden Hotel
Rothay Garden Hotel
#5 of 14 in Grasmere
844 reviews
Show Prices
Show Prices
Show Prices
0.3 mi away
Oak Bank Hotel
Oak Bank Hotel
#4 of 14 in Grasmere
719 reviews
0.6 mi away
Macdonald Swan Hotel
Macdonald Swan Hotel
#10 of 14 in Grasmere
1,183 reviews
0.1 mi away
Dale Lodge Hotel
Dale Lodge Hotel
#11 of 14 in Grasmere
496 reviews
Show Prices
Show Prices
Show Prices

Been to Grand at Grasmere? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Grand at Grasmere

Property: Grand at Grasmere
Address: Red Bank Road, Grasmere LA22 9PU, England (Formerly Gold Rill Country House)
Region: United Kingdom > England > Cumbria > Lake District > Grasmere
Amenities:
Bar / Lounge Beverage Selection Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Swimming Pool Wheelchair access
Hotel Style:
#6 Romantic Hotel in Grasmere
Price Range (Based on Average Rates): £££
Hotel Class:3 star — Grand at Grasmere 3*
Number of rooms: 34
Official Description (provided by the hotel):
The Grand At Grasmere is a stunning lake district country house hotel in Grasmere with a unique bar & restaurant. ‍Ideally located within its own gardens between Grasmere lake & Grasmere village our cosy rooms feature stunning views over the surround fells or the lake. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Odigeo and Agoda so you can book your Grand at Grasmere reservations with confidence. We help millions of travellers each month to find the perfect hotel for both holiday and business trips, always with the best discounts and special offers.
Also Known As:
Gold Rill Country House Hotel Grasmere
Gold Rill Country Hotel
Gold Rill Country Grasmere
Grand At Grasmere Lake District

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing