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“short three day break”

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The Inn at Grasmere
Ranked #7 of 14 Hotels in Grasmere
Certificate of Excellence
Blackpool, United Kingdom
Level 1 Contributor
4 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“short three day break”
Reviewed 14 September 2013

once again you have done my wife and i proud,when we arrived a great welcome as per usual,went straight up to room which was a lovely room very clean could not fault it,excellent food
in the evening,also breakfast was great,looking forward to next visit. By the way i am glad that you removed the bench at entrance to car park as you have guessed yes it was me who complained about it last year,it is never easy to park when you are busy,anyway see you again soon.

Room Tip: corner suites
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  • Stayed September 2013, travelled as a couple
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Helpful?
Thank anthony k
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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English first
York, United Kingdom
1 review
Reviewed 12 September 2013

We love the central location great for our love of hill walking, jogging and of course some excellent food washed down with fine ale and wine. Hotel staff were helpful and courteous. We thoroughly enjoyed the waiter service breakfast such a refreshing change from tubs of warm food in some bigger chains! Our room 219 was perfect for our needs and an added bonus that it gave enjoyable views of Helm Crag ( Lion and Lamb) PS our aged retriever loved his break too! Will look forward to our next visit. Peter & Elizabeth

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Peter H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
York
Level 5 Contributor
65 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 44 helpful votes
Reviewed 9 September 2013

We have stayed at the red lion many times before and always liked to come back. However on this trip we probably won't be returning. We arrived Friday 6th September a little early but after speaking to reception and the manager we were informed that i room would be ready in 45 minutes, this was after the managed had been up to check. We decided to go for a walk and had some lunch and returned well over the 45 minutes stated. We were given our key and went to our family room, the room was filthy and the toilet had not been flushed and the room stunk!! The room hadnt been cleaned. We went back down to reception with our luggage where we were told that they were full but could try a room on the top floor. This room was tiny, so again we came down and stated we would wait for the first room to be ready. The reception was trying her best and did then at 3.40 put us in a large room on the top floor. We didn't receive any apology from the manager and no one asked if we were ok in the room that had been given to us. The personal touch has gone from the red lion. I appreciate that it was the beer festival weekend which we had come for, but staff are nowhere as friendly, helpful or personal. I would have thought coming back 2 or 3 times a year that we sometimes do would have been treated with more professionalism. This has really put us off coming back which is disappointing and upsetting as we have many good memories.. Maybe its got too creedy which is a great shame.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Debbie H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Telford, United Kingdom
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 9 September 2013

Stayed with my husband and our dog. Although I am aware that most hotels give you a 'dated' room whilst staying with a dog I was not prepared for this room. Upon check in we were not offered assistance with our bags...not a problems. We were given a room on the 1st floor no. 117. We used the stairs which has a very worn out carpet! Not a good first impression.

The room is very large with a seating area and a nice view. It was very warm which was not a problem as we had been walking and were wet to the skin. The room needed a lick of paint which was badly scuffed on the walls and skirtings. The bed was badly made not really a problem but it was a link and zip type which made it Kind size but the headboard was only a old padded double. When the beds were twined that must have looked really odd.

The bathroom was the next thing. For the price we paid £150 it was rubbish. Very dated with broken and missing tiles, rushy fixtures and the worst the toilet was not clean and the bin had not been emptied. The shower screen did not fit which resulted in big puddles on the floor and a rotting bath panel.

Food in the Lamb Inn was mediocre and they had run out of many items. Staff were not pleasant and I cleaned our own table.

Breakfast...coffee was good. We had the full English. I asked for my egg to be cooked on both sides but when it came all they had done as turn my egg over to show the cooked bottom. I told the waiting staff and the remark I got was "I did not cook it". The mushrooms were deep fried this was evident because I had 2 of last nights chips on my plate!!

I did complain to the front desk and was told I needed to speak with the manager. The manager was busy so I waited 5 minutes for the assistant. When I explained all the above he was very defensive and told me they could not be that bad because they are booked all year and are ranked 4th in the group. He offed a reduction to the bill but when presented with the bill we had been charged for dinner we did not have. He corrected the bill but did not apologias

This was our 2nd visit to this hotel and there will not be a 3rd.

Please complain if your are not happy with your stay.

  • Stayed September 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Tina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
South Shields
Level 4 Contributor
29 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 16 helpful votes
Reviewed 8 September 2013

As we were staying in Grasmere we decided to try the Sunday lunch at the Courtyard restaurant inside the Red Lion. The restaurant is very nicely decorated, bright and clean. The service was very good, the young waiter was very friendly. The sunday lunch was delicious, we all had the lamb and it was cooked to perfection and the gravy was fabulous. The soup and the creme bruleé were also very nice. We would highly recommend going for sunday lunch as we were very happy we tried it.

  • Stayed September 2013, travelled with family
    • Value
    • Location
    • Cleanliness
    • Service
Helpful?
Thank Katkrazi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Bristol
Level 4 Contributor
44 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 4 September 2013

Although it's a hotel in a big chain (Best Western), it's clearly not a generic new-build hotel: this is an old (18/19th Century??) coaching inn in the heart of Grasmere, which is a lovely village. The building itself has a lot of character. Our twin room was nice and spacious, but the en-suite bathroom was really cramped and looked like it needed some attention (cracked/missing tiles, that sort of stuff).

Stayed here with my 7-yr old daughter; we were in Grasmere to do some walking in the hills, but I wanted to stay at a hotel with an indoor pool in case the weather turned out bad (which it often can do in the Lakes). The pool here is not very big but while we were here hardly anyone used it and we had it to ourselves most of the time. Not the hottest of pools. Our room was on the front of the main building, one floor above ground level, facing out over the street -- it was summer so we had the window open and people outside the bar drinking/smoking were audible early in the evening but it wasn't a problem to us, and no road noise to speak of. We really enjoyed our stay here; daughter loved the spa-bath.

We ate dinner in the bar -- it was bustling, good atmosphere, the service was good and the food was fine though nothing exceptional.

The breakfasts were very nice, staff very attentive, but the room in which the breakfasts are served was really cramped, loads of tables&chairs and not a lot of space inbetween them.

There are several nice hotels in Grasmere, but very few of them have swimming pools. The prices here make it a lot cheaper than the nearby alternatives, and I think this hotel is very decent value. We came away with happy memories and we'd certainly stay here again.

  • Stayed August 2013, travelled with family
    • Value
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Helpful?
Thank DrDC
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Durham, United Kingdom
Level 2 Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 31 August 2013

We stayed for a couple of days in August. We were upgraded to a Club Room which included a separate living area and a spa bath. Right from the start the staff were very friendly and helpful. Having booked late on-line they rang within hours to advise they may have trouble meeting the 2 night stay in the same room. However, they didn't leave it at that and they did manage to accommodate us in the same upgraded room. The room was spacious, clean and tidy. breakfast was huge and tasty. We ate one night in the bar and were very pleased with our meal. Grasmere is a magical place in our opinion and staying in the Red Lion Hotel only serves to enhance that magical feeling (BK14725/1/1)

  • Stayed August 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank JimAlp
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about The Inn at Grasmere

Property: The Inn at Grasmere
Address: | Red Lion Square, Grasmere LA22 9SS, England (Formerly BEST WESTERN Grasmere Red Lion Hotel)
Region: United Kingdom > England > Cumbria > Lake District > Grasmere
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#3 Spa Hotel in Grasmere
#8 Family Hotel in Grasmere
#10 Romantic Hotel in Grasmere
Price Range (Based on Average Rates): £
Hotel Class:3 star — The Inn at Grasmere 3*
Number of rooms: 62
Official Description (provided by the hotel):
For a taste of luxury in the glorious heart of lakeland. Set deep in the heart of Wordsworth country, our privately owned Lake District Hotel, traditionally an historic inn playing host to travellers for centuries, offers you a warm, genuinely hospitable welcome that makes you feel instantly at ease and at home as soon as you step through the door. Idyllically situated right in the centre of Grasmere, with magnificent views of the hills all around, you can enjoy being part of village life one minute and the next, be miles away, with just the fresh Lakeland air and glorious open countryside for company. Here, life is beautiful. As you would expect from the long traditions, our service is friendly and attentive, the atmosphere relaxed and easy where you can enjoy a board game or two in the air-conditioned lounge area or browse the papers, while from the conservatory you can gaze at the ever-changing Lake District landscape. At our luxury Lakeland Hotel we provide you with all you could wish for - richly furnished, beautifully appointed bedrooms, an excellent choice of food, a gorgeous indoor heated pool with spa bath, steam room, sauna and fitness room. For centuries the hotel has been a haven for travellers, with tasty fare, great ales and warm hospitality. Today we pride ourselves in offering traditional food in harmony with modern cooking. Enjoy a cosy and relaxing atmosphere in the snug Lamb Inn with a pint of hand-pulled traditional beer and a tasty bar meal to satisfy even the heartiest of appetites. Dine in splendor in our 1769 Restaurant with our table d'hote dinner menu offered every evening, where the menu is depicted by the seasons and the fresh produce available. Our Chef will cater for any dietary requirements and is always happy to cook your favourite dishes (with a little notice of course). The Easedale Bar, The Glass House Conservatory and Helvellyn Lounge offer a comfortable spot to watch the world go by, enjoy a scrumptious snack at lunchtime or a spot of afternoon tea. We provide you with all you could wish for. Richly furnished, beautifully appointed rooms in which to unwind, most with sparkling spa baths to ease tired limbs after a wonderful day's walk. And friendly service to bring you a refreshment, while you drink in the Lakeland panorama. All rooms have en-suite facilities, television with satellite channels, wi-fi, CD player, ipod docking station, a welcome refreshment tray, direct dial telephone, hairdryer and trouser press. Our Club rooms feature separate comfy seating areas with television, bathrobes, slippers, complimentary bottled water and daily newspaper. The view from these rooms is of the village and the lush green fields beyond. Some of our rooms enjoy small balconies where you can sit and enjoy a relaxing drink, read a book or simply take in the view. ... more   less 
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Also Known As:
Red Lion Grasmere
Best Western Grasmere Hotel
Grasmere Best Western
Grasmere Red Lion
The Inn At Grasmere Lake District

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