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“Sunday night stopover”

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Rothay Garden Hotel
Ranked #5 of 14 Hotels in Grasmere
Certificate of Excellence
Newcastle, United Kingdom
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
“Sunday night stopover”
3 of 5 bubbles Reviewed 20 January 2014

There's no doubting that this is a pretty good hotel. We checked in...both of us only had small bags. The receptionist asked if we needed a hand with the bags. "No...we'll be fine...they're small...we're only here for one night". At this point, she opened a nearby door, shouted for a porter who outflanked us, collected the bags and our room key and made a bee-line for our room. Brilliant. In return for a tip, you get your key. Nice work if you can get it.
Our room...1st floor overlooking the road... was compact but okay, but there was plaster missing from one of the wall areas...a nail head could be clearly seen...and the bed quilt had several splits in the padded stitching. Okay, hardly Earth shattering, but you don't expect that in what is a fairly expensive hotel. The Rydal Broadgate rooms (well ours anyway and very similar to the one on the hotel website) has sloping roof intrusions.
There's no denying the quality of the meals...very tasty and nicely presented....but £39 per head for dinner, £22 for a bottle of house Sauvignon Blanc and £3.50 for some fizzy water is overdoing things. If they lowered the prices slightly, they'd get more people staying for meals.
Coffee is taken in the lounge area. Great staff in the restaurant. Service quick.
The cooked breakfast was really good...included in the price of the room.
We booked through Late Rooms which stipulated a room upgrade if available. This didn't happen even though the hotel didn't seem to be busy..it was a Sunday night. My wife was disappointed with the room...she's stayed there several times. Free wifi worked fine.
Overall, nice hotel, try to go for the a larger room but consider eating in the village if you're not fussed about fine dining...and hang onto your overnight bag too.
Sports fans...if you want to watch footy...go to Tweedies Bar in the village. Good atmosphere and good range of local hand pull beers.

Room Tip: Rydal Broadgate rooms are tight. There are roof intrusions on either side of the window (see picture...
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Geordie T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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810 reviews from our community

Traveller rating
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    56
    27
    11
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Rating summary
  • Location
    5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (219)
Date | Rating
  • English first
  • Japanese first
  • Any
English first
Northumberland, United Kingdom
Level Contributor
34 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 20 helpful votes
5 of 5 bubbles Reviewed 16 January 2014

Stayed the weekend between Christmas and New Year - and had a lovely relaxing time. The best feature of this hotel must be the Spa, and we are very surprised how few guests actually use it. The other best feature is the great food. We found the staff alot friendlier on this visit - especially Elliott.
The rooms are well appointed and comfortable, although we didn't sleep very well - possibly because it was quite warm in the room and we did not want to leave the sliding door open as we were on the ground floor. Its a shame such a large bathroom only has a shower - as I prefer to relax in a bath.
It was fascinating to see the river rise overnight after a heavy rainfall.

Room Tip: We stayed in room 4 on the ground floor - lovely view of the river.
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  • Stayed December 2013, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank magicalstay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Helens, United Kingdom
Level Contributor
53 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
5 of 5 bubbles Reviewed 15 January 2014

Just back from a 2 day January break. Hotel has been refurbished to a very high standard. We were in room 4 which opens onto the river - would be fantastic in summer. The room was large with an equally large shower room. Can't fault the room and you get lots of complimentary extras. Food was superb and always something interesting on the menu. The spa was very comfortable - big Jacuzzi, enormous sauna and a quiet aromatherapy room.

Staff were great - attentive without being obtrusive.

Grasmere does get busy in the season but is easy to get to from the M6 and allows access to all parts of the Lakes. Short or long walks as you please. The hotel is on the river about 200 metres from the centre of the village. Well worth the money; it really is great for a short relaxing break. Probably our new favourite hotel.

Room Tip: Try for a ground floor, riverside room. No pool or fitness centre but a good spa.
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  • Stayed January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Russell S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
manchester
Level Contributor
18 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 73 helpful votes
1 of 5 bubbles Reviewed 7 January 2014

I have not visited this hotel as I did not make a booking after very incompetent front of house staff gave out incorrect information.
If you look at my reviews you will see I have never had cause to make a complaint about any hotel at all. However!!
I spoke to the hotel last week to get a price for a weekend break for a present. I gave the dates to check availability and was given a price for a special b & b rate to include free dinner.
I rang a couple of days later to be told I could not have that price as it was not for weekends. I had the name of the member of staff I had spoken to but the person on the end of the phone quite frankly did not care. It was my fault I had been given incorrect apparently. I then listened whilst the girl had a conversation with another member of staff. This I found to be very rude and unprofessional.
I then emailed the hotel to complain to basically be called a liar. Aparently when I asked for a price I did not give dates. Ludicrous!!Why would I not check availability first when I was looking for a break only a few days away???

Thank heavens I found out before booking as I dread to think of what sort of a present I would have been gifting!

Stayed January 2014, travelled as a couple
Helpful?
9 Thank tanner.smith
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Keighley
Level Contributor
70 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
4 of 5 bubbles Reviewed 31 December 2013

We like to get away to the Lakes at this time of the year when the holiday crowds have ebbed, and thought we would give Grasmere a try. It seems to be a competitive spot for hotels and certainly seems to drive up standards. The Rothay is on the edge of the village next to the river and has been tastefully upgraded in recent years. Our room was stylishly decorated if a touch cramped but the area where the hotel really excelled was the restaurant. A spacious modern extension to the hotel the restaurant is light and airy with plenty of room between the tables. The food matched the surroundings and changed each evening which is always a good sign. We have been visiting the Lakes for several decades and the standard of hotel food there has improved beyond recognition.
The hotel is ideally situated if you want to get out into the fells without moving your car, with lots of local tracks and trails to enjoy.
The only slight quibble with our stay was that the staff seemed a bit gruff but overall a very relaxing stay

  • Stayed December 2013, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank AandTP
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cheshire, United Kingdom
Level Contributor
70 reviews
20 hotel reviews
common_n_hotel_reviews_1bd8 119 helpful votes
5 of 5 bubbles Reviewed 31 December 2013

Visited the Hotel over Christmas and had a superb time! From checking in on Christmas Eve to leaving (Unfortunately!) on the 27th we were made very welcome by Chris and everyone.
Champagne flowed on Christmas Eve and Fabulous menus by the chefs throughout our stay including the amazing Christmas Day seven course Dinner! We even had a visit from Santa again.....!
It just remains for me to say Thanks to all for making out Christmas a special one!

  • Stayed December 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
4 Thank iocasti
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Liverpool, United Kingdom
Level Contributor
1,154 reviews
112 hotel reviews
common_n_hotel_reviews_1bd8 2,203 helpful votes
5 of 5 bubbles Reviewed 25 December 2013 via mobile

I visited this hotel for Christmas Day dinner with family who were staying there. Rothay Garden is an absolute gem. I was made to feel so at home, I was sorry when the evening finally came to a close and I had to leave!

The seven course dinner was wonderful, the service efficient and the owner and staff were absolutely charming.

The house has been updated to the highest standard and is tastefully and comfortably furnished.

I did see one of the bedrooms too and the level of appointment and decor were outstanding. There is also a superb fitness and leisure suite attached.

I would heartily recommend the hotel to anyone looking for somewhere to stay in the lovely village of Grasmere.

Stayed December 2013
Helpful?
6 Thank Howi58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Rothay Garden Hotel

Property: Rothay Garden Hotel
Address: Broadgate, Grasmere LA22 9RJ, England
Region: United Kingdom > England > Cumbria > Lake District > Grasmere
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Wheelchair access
Hotel Style:
#2 Spa Hotel in Grasmere
#2 Luxury Hotel in Grasmere
#4 Romantic Hotel in Grasmere
#7 Family Hotel in Grasmere
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Rothay Garden Hotel 4*
Number of rooms: 25
Reservation Options:
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Also Known As:
Rothay Garden Grasmere
Hotel Rothay Garden
Rothay Garden Hotel Grasmere, Lake District

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