We just stayed the one night at the hotel to celebrate my wifes birthday and it could not have been more perfect. Before travelling I read some of the negative comments from other reviewers and I have to say that either they stayed at a different hotel, have very diferent expectations to me or just simply just like something to complain about - real or not.
Staff - from the moment we arrived the staff were pleasant and helpful. We were shown to our room, had we had a good journey, had we had a good day, had we enjoyed our room etc etc. One member of staff repeated "no problem" to any request. Oh and yes the so called grumpy manager was most pleasant and professional.!
Room - we stayed in a Grasmere, ground floor, room overlooking the magnificient gardens. The room was a good size with twin beds, settee and chair, flat screen tv and the usual wardrobes etc.. Oh and if you were concerned the hairdryer is more than adequate. Agree there was no fruit, but there was an excellent choice of teas,coffees biscuits etc and a nice touch was the fresh coffee option.
The bathroom was nice modern and whilst it only had a shower, what a shower, described on their web site as a 'monsoon shower' and they were not exagerating. No it did not have any natural light in the bathroom, as one complainer moaned but I honestly cannot remember the last time I stayed in a hotel that had a window in the bathroom. Nice toileteries, bathrobe, slippers and fluffy towels.
Food - unless you book a dinner/bedbreakfast deal the dinner is £42.50 but is a 4 course meal (not 3 as previously reported) and the coffee is included (not extra). The restaurant has 2 AA recs and the choice, food, presentation and service was well worth the cost. Lovely conservatory restaurant overlooking the gardens, nice quiet atmosphere. The breakfast choice was excellent and no complaints. In addition to the Cumberland Grill they offer a 'fellwalkers breakfast' I saw it being delivered and only for the larger appetitie. Would agree that the drinks in the bar are expensive but then you expect them to be at all 4/5* hotels
Location - Nice 4/5 minute walk into Grasmere village with its shops, cafes and alternative restaurant options. Free entry to a pool/spa at a nearby hotel. Free internet.
Overall an excellent experience.
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- Also Known As:
- Rothay Garden Grasmere
- Hotel Rothay Garden
- Rothay Garden Hotel Grasmere, Lake District