The building is beautiful, the rooms are lovely, the staff at the reception desk were very helpful and friendly. The bed is extremely comfortable and very roomy, however the doors to each room are not fitted with ' soft closures' therefore every time a guest let the door close it slammed very loudly. The food was fabulous, and very we'll presented, however an awful lot of the staff needed an awful lot of training some of which is very basic training. Saturday night everything was quite good but Sunday night ( my husbands birthday the reason for the trip) was extremely disappointing. No background music, no table candles and no soft lighting to create an ambience. The general over all standard was in my opinion not great. For me it spoilt everything, it cost us £600 for 2 nights stay and 2 evenings A La Carte menu. I work in the hospitality industry and I guess I notice lots of things but I don't expect restaurant staff to carry clean polished glass with fingers dipped inside the glass itself and only carrying 2 at a time. There was a tray on the dumb waiter, why did she not use it. The staff need to do role playing so they can at least try to understand where this criticism is coming from.
- Official Description (provided by the hotel):
- On the shores of Grasmere Water, The Daffodil Hotel & Spa is located in the heart of the Lake District. Surrounded by stunning Lakeland scenery, The Daffodil is the Lake District's newest luxury hotel. The hotel reopened in July 2012 after a major redevelopment which has resulted in 78 new bedrooms including 14 luxury Suites, a Spa with thermal suite, extensive function rooms and a lake facing restaurant serving fantastic British food with a contemporary twist. ... more less
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- Also Known As:
- The Daffodil Hotel & Spa Grasmere, Lake District