We stayed here for two nights and immediately loved the Inn atmosphere, with a warm welcome on reception by the Manager who explained about the facilities and room etc without the falseness that you sometimes get from hotel reception staff, and made you feel that they genuinely cared about their customers. The room was lovely and clean with a massive bed, the bathroom was on the smaller side but perfectly functional. There was three areas of lounge, one with a fire as well as a bar and restaurant which were really nice to sit in.
However the special mention goes to Paul, John and Nicky who the next day had to deal with the terrible weather which flooded the entire area and meant that the hotel was cut off from the floods as the A road was shut in both directions, and admirably handled the stranded drivers that came in, ensuring that they were made comfortable and endeavoured to find them rooms. They looked after all the guests that were already in the hotel ensuring their safety, handing out coffee, settling guests and ensuring that we were all fed and watered while maintaing the highest and chirpest level of service I have ever experienced in a hotel. Although the break was spoiled by the horrendous weather this Inn is a gem, we got a really good deal and we will certainly be back to re-visit this area and this will be our first choice.
- Official Description (provided by the hotel):
- Built in 1650 as a coaching inn, and mentioned in a Wordsworth poem "The Waggoner", Macdonald Swan Hotel, Grasmere is one of the oldest hotels in the Lake District. Nestled in the Cumbrian countryside, with views across the Fells, our cosy and inviting hotel is ideal for walkers and cyclists. With open sunny vistas in summer and blazing log fires in winter, it's the ideal base for exploring the wonders of the Lake District National Park. Afterwards, relax with a delicious meal in our restaurant or enjoy the convivial atmosphere of the Walkers' Bar before retiring to a traditionally - furnished, comfortable room. ... more less
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- Also Known As:
- Hotel Macdonald Swan
- Macdonald Swan Grasmere
- Macdonald Swan Hotel Grasmere, Lake District