We looked at Heidi's website and the reviews on trip advisor and decided to stay two nights. Unfortunately, we were disappointed. We'll try to give a fair and considered review. First the good things. You will get a warm welcome from the staff (especially Lynn) the B&B is in the centre of this lovely village and the place is very clean. BUT... from the website and trip advisor reviews we were expecting something a little special. The tariffs are comparable with winter prices in some of the Lake hotels at the moment. The breakfast has got to be included in this tariff and Heidi's was very resticted. In addition to the full english we expected some other alternatives such as scrambled egg with smoked salmon, eggs benedict, or something special for vegetarians. A feb was the only offering of hot food. There was a note on the menu saying they would cook you something different if possible. From the response we got for quite a simple request, this is a bit awkward to do. It would be much better to give guests a wider choice on the menu. With only six rooms and asking you to order a cooked breakfast the night before, they could offer something more. It's either full english or cereals and toast (which arrived burnt). The help-yourself-table is poor. It's just cereals, defrosted berries, tinned grapefruit, and plain yoghurt - no fresh fruit or croissants, breads or pastries. The table wasn't laid properly and they don't even give you a separate knife to spread your butter! In addition to all this you have to take breakfast every day between 8.30 - 9.00am and that includes Sundays.
When we arrived we were immediately asked for payment before even seeing the room and on arrival everyone has to take their shoes off and leave them downstairs as the place has a biege carpet throughout. Rooms 1 and Room 6 are really wonderful but the others, although pretty, are quite small. In the room was a illy expresso machine, wonderful!.....but they only give you two coffee cartridges a day!
If you can get Rooms 1 or 6 for £110 and are not fussy about breakfasts, go for it.....but there are good deals to be had at hotels in the Lakes in Winter without all the rules.
- Official Description (provided by the hotel):
- Luxurious bed & breakfast accommodation in the heart of Grasmere. Fabulous en-suite rooms with stunning views. Beautiful furniture & furnishings. Guest lounge. Car parking. Traditional Cumbrian breakfast. A real romantic retreat where a warm welcome awaits. ... more less
- Also Known As:
- Heidi`s Grasmere Hotel Grasmere
- Heidi's Grasmere Lodge Lake District