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“A bad experience” 1 of 5 bubbles
Review of Gilpin Bridge Inn, Levens

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Gilpin Bridge Inn, Levens
Ranked #15 of 42 Kendal B&B and Inns
Hartlepool, United Kingdom
Level Contributor
13 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 11 helpful votes
“A bad experience”
1 of 5 bubbles Reviewed 18 March 2014

Recently purchased 2 nights stay with breakfast, afternoon tea and wine via groupon. The room was small and cold, the bathroom dirty and the plumbing is definitely not up to standard as the showers were weak and the toilet didn't flush properly. Stayed in room 7 and the noise from the opposite room was unbearable due to a guests loud snoring all night, could hear everything from the opposite room so clearly it was embarrassing and made you feel like you could not speak late on in-case you woke anyone else up. The location is isolated and a bit of a journey into Windermere. The food, however, was ok and the staff very friendly. We did not get afternoon tea on either day and it seems to me that you have to ask about everything you get on these groupon vouchers otherwise you wont get it. The bar was closed at 10PM on both nights and on the second night another guest threw stones at my window to alert me that they were locked out the hotel at (11PM) otherwise they were going to sleep in the car, it was freezing and wet and the other guests seemed a little traumatized. It seems to me the owners have no heart left in the place and that they don't care what experience its customers have.

Room Tip: Do not get room 7
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  • Stayed March 2014, travelled as a couple
    • 1 of 5 bubbles
      Value
    • 1 of 5 bubbles
      Location
    • 1 of 5 bubbles
      Sleep Quality
    • 1 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
3 Thank Mark S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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260 reviews from our community

Traveller rating
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    49
    20
    28
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46
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    4 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    4 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (34)
Date | Rating
  • English first
  • Any
English first
Lytham St Annes
Level Contributor
95 reviews
51 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
5 of 5 bubbles Reviewed 2 March 2014

We had a deal for £79 which gave us afternoon tea and two nights b/b.
Lovely welcome from Martin who was standing in for the owners,he was very helpful getting our luggage to the room and arranging for us to have afternoon tea in the bedroom at 5.30.
This comprised of fabulous ham and smoked salmon sandwiches,as I don't eat either of those Martin made me cheese sandwiches which were lovely,there was also scones with butter and jam and lovely chocolate fancies.
The bedroom wasn't massive but the beds were comfy and it was very quiet being at the back of the hotel.
Breakfast was great tasty porridge,various juices,we had milky coffee and then you had lots of choice off the full English menu.I had scrambled egg with fabulous eggy bread.
Our waitress was lovely and nothing was too much trouble.
We had a lovely journey on the A6 to the hotel with glorious sunshine.
Saturday was equally as sunny and we went to Broughton on Furness to our favourite cafe/bakery,they were in the final of the Best British Bakery and everything they make is superb.
We went to Barrow then Ulverston great views and lambs in the fields,a great round trip with a fantastic view of the hills.
The Lakeside and Haverthwaite railway is not far from the hotel.
Kendal is also a nice ride away and you can go through the Lythe Valley,then the Damson Dene which takes you to the back of Bowness.
A very good place to stay with lots of places to visit.
We had a lovely meal in the hotel restaurant,plenty of choice and good quality food.
Breakfast was as good on Sunday but after we went straight home as it was pouring down.
A big thank you to Martin for all his help,to Amy and Annie and Diane in the restaurant.
Hope you have a lovely wedding on Tuesday Marie,a lovely lady who helped out and we enjoyed talking to very much.
Recommended

Room Tip: Overlooking the small static caravan park is very quiet For people who prefer to be on the ground f...
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  • Stayed March 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank LaLa1951
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leeds, United Kingdom
Level Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
4 of 5 bubbles Reviewed 13 February 2014

We have just returned from a 2 night stay at the Gilpin Bridge Hotel & Inn, and I would like to thank Terry and all his staff for a great couple of days. They made us feel so very welcome and went out of their way to pander to our needs.
The food was exceptional and the room was clean and warm, just the thing when you get back from a cold walk in the hills.
We met some lovely people in the bar and the whole atmosphere was one of relaxation around the fire.
I would recomment the Gilpin Bridge Inn to anyone and we will definately return.

  • Stayed February 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Susan G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wigan, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
4 of 5 bubbles Reviewed 12 February 2014

We stayed at the Gilpin for 2 nights after buying a deal from deal monster. Yes the Inn/ Hotel could do with a refurb and is a little dated but its clean the staff are friendly and the rooms were well equipt and for me thats what its all about. The only complaint was the shower in the room which had no power but with a bath in the room there wasnt an issue. Breakfast was lovely with ample choice and afternoon tea that came with the deal was a lovely suprise. We ate at the Gilpin both evenings and that was very nice. The staff and chef were very accomodating. Its quite remote so you are limited in the evening but the pub is pleasant enough to have a drink in and there is a pool table and games that you can help youself too. Its onky 10 or so minutes from Kendal and 20 from Bowness. Its a pleasant base for staying in this area and well worth the Deal x

  • Stayed February 2014, travelled with friends
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jimmy77777777777
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wigan, United Kingdom
Level Contributor
11 reviews
common_n_hotel_reviews_1bd8 8 helpful votes
4 of 5 bubbles Reviewed 10 February 2014 via mobile

We stayed with friends for a 2 night break booked through deal monster in February. Sounded like fantastic value for money - 2 nights bed & breakfast including afternoon tea on arrival. Arrived around 4.30 & checked in with no problems. Room was small but very clean & comfortable. Spent the first night having dinner in the bar & drinks. Staff were extremely friendly. After spending the day in bowness we decided to eat in kendal that evening but everywhere seemed to be fully booked. As it was getting quite late we phoned the hotel to see if it would be possible to still eat there. This was no problem & the manager said he would tell the chef we were on out way back. Breakfast was excellent in both days with plenty of choice. Wouldn't hesitate to book another deal monster offer here again. All staff very helpful & nothing too much trouble. Only let down was the showers, not very warm & pressure was quite low

  • Stayed February 2014
    • 5 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Allykerner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Leicester, United Kingdom
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
1 of 5 bubbles Reviewed 6 February 2014

its a shame when the owner of the gilpin bridge inn seems hellbent on putting himself out of business , he wont listen to his staff or customers .
stayed three nights in jan , rooms very cold , which spoilt the stay completely , staff were great , food good , but if you continue to ignore peoples legitimate complaints , they wont come back or recommend a stay at the lakes new ice hotel.

  • Stayed January 2014, travelled as a couple
    • 3 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 3 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
2 Thank vince1234403
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kendal hotels

Leamington Spa, United Kingdom
Level Contributor
13 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
3 of 5 bubbles Reviewed 1 February 2014

I went to the Gilpin Bridge Inn on a 2 night midweek trip with my boyfriend. We arrived around 2pm and checked in before going straight out again. The manager checked us in and explained about breakfast etc but didn't tell us one of the keys was to get in a main door if the bar was closed.
The room was ok at first glance, if a bit dated. However the towels were so old and small I wish I'd brought our own. It was also freezing cold, no heating on at all. As we were going straight out we weren't too worried at the time. There was a lot of dust on everything and bottom sheet on the bed was too small, although the bed was comfy. As there were only 9 rooms I was quite shocked it was not clean. The soap holder also fell off the bathroom wall.
After getting back late afternoon we went to the room and it was still freezing. We had to ask for the heating to be put on.
We ate in the actual inn the first night and the food was lovely, as was the service of the staff. The next morning we woke up and no heating on again! I don't know why this is not on a timer?
Breakfast was delicious, we both had the Cumbrian full breakfast. The selection was very good, also included smoked salmon and scrambled egg (which I had the following morning) and a continenatal option.
Day 2 was better with the heating, it stayed on until we went to bed around midnight but was not on again when we woke up. As breakfast is served from 8am, to not have heating on at that time was not acceptable as it was very cold trying to get showered and dressed.

We went on this trip using an online voucher and for that reason only it was good value. The offer included afternoon tea which we never actually got. We asked for it on day 2 but there was no one in to make it!. If you go using this offer I would suggest checking in before 5pm and taking the tea on day one.

I am easily pleased when visitng hotels as I hardly spend time actually in the room, in UK and abroad. So long as it's clean and the bed is comfy. I wouldn't go back here, even on an.other offer

Room Tip: The location is good, prety close to Kendal and Windermere. Also easy to get to from M6
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  • Stayed January 2014, travelled as a couple
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank debbiedoodles
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Gilpin Bridge Inn, Levens

Property: Gilpin Bridge Inn, Levens
Address: Bridge End Cottages | Levens, Kendal LA8 8EP, England (Formerly Gilpin Bridge Hotel & Inn)
Region: United Kingdom > England > Cumbria > Lake District > Kendal
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Pets Allowed ( Dog / Pet Friendly ) Restaurant
Hotel Style:
Ranked #15 of 42 B&Bs / Inns in Kendal
Price Range (Based on Average Rates): £
Hotel Class:4 star — Gilpin Bridge Inn, Levens 4*
Number of rooms: 8
Official Description (provided by the hotel):
From beginning of November 2015 the Gilpin Bridge Inn has been taken over by locals & we plan to put this Inn back on the map. We have 8 letting rooms all with ensuite. A function room for your parties, meetings etc. A great selection on our menus both lunch & evening and on a Sunday we serve a traditional sunday lunch which can be accompanied by a cheeky pint or maybe a cup of coffee. When visiting you will only find the staff with a big smile, a great sense of humour & more than happy to help you so please visit & make yourself at home in our traditional country inn. ... more   less 
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Also Known As:
Gilpin Bridge Hotel And Inn
Gilpin Bridge Hotel Kendal
Gilpin Bridge Inn, Levens Kendal, Lake District

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