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Premier Inn Kendal Central Hotel
Ranked #5 of 13 Hotels in Kendal
Certificate of Excellence
Kent
Level 4 Contributor
30 reviews
17 hotel reviews
common_n_hotel_reviews_1bd8 58 helpful votes
“We read the reviews and they were right”
Reviewed 7 January 2012

After reading the majority of the reviews concerning this hotel and the excellent recommendations we decided to book a night here. The reception was welcoming, informative and excellent customer relations (John welcomed us). The room no8 if anyone if interested was appointed to us as we wanted the quietest room and that is exactly what we got. The room was spotless, the sheets were snow white and the full lengh bath filled with HOT water to soak away the rain filled day. The pub attached to the hotel has a meal deal which was hot, ample and good value for money. Nice staff who did not rush the setting and we made an evening of it.
The breakfast was delightful, hot/continental delightful. If I was going to attempt to be picky atall all I could find fault with was that they advertised Costa Coffee and if it was it really wasn't very pleasant, luke warm and indecisive flavour.
Yes parking is a nightmare, we did manage to park at the hotel (it is pay and display), from 10-1700 but hey the machine had broken, it was great, perfect timing.
However if you want some peace No8 right at the end of the corridor and the hotel was well worth it and I wholeheartedly recommend this hotel for value for money. Thanks staff, keep the good work up, you are doing wonders.

Room Tip: No 8 for peace and quiet
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  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Burnhow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team_Leader_Sam, Manager at Premier Inn Kendal Central Hotel, responded to this review, 9 January 2012
It is great to hear that you enjoyed your stay with us so much. It was a pleasure to have you! I have passed your comments onto John who was equally pleased. Thank you for taking the time to leave such nice comments & hopefully we will welcome you back in the not so distant future. Kind Regards, Sam, Premier Inn Team Leader.
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (179)
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English first
UK
Level 2 Contributor
4 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 1 January 2012

What an excellent location. A couple of minutes walk into the very pleasant town centre and a short drive to the Lakes. The staff went out of their way to be helpful and were happy to give us information about local restaurants and events. I can see that parking can be a bit of a problem but we were lucky enough not to encounter a problem. We ate breakfast and dinner at the attached pub and were very happy. I would recommend and definitely use again.

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank tigerlionUk
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team_Leader_Sam, Manager at Premier Inn Kendal Central Hotel, responded to this review, 3 January 2012
Dear Guest,

Thank you very much for your very kind comments. It is always very rewarding to receive such great feedback & I'm sure the team will be delighted to know that they contributed to making your stay enjoyable. Thank you once again & hopefully we can welcome you back in the near future.

Kind Regards
Sam
Premier Inn Team Leader
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester
Level 5 Contributor
56 reviews
13 hotel reviews
common_n_hotel_reviews_1bd8 46 helpful votes
Reviewed 19 December 2011

We love this premier inn as the restaurant is so good! centrally located in Kendal - only downside is parking - we had to park on the street but no big deal! Good hotel and good value

  • Stayed November 2011, travelled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Florence W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team_Leader_Sam, Manager at Premier Inn Kendal Central Hotel, responded to this review, 3 January 2012
Dear Guest,

Thank you for taking the time to leave such nice comments & great scores, It is always very rewarding to hear that our guest's have had such a pleasant stay with us. Thank you once again & hopefully we can look forward to welcoming you again in the near future.

Kind Regards
Sam
Premier Inn Team Leader
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Birmingham, United Kingdom
Level 5 Contributor
49 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 12 December 2011

This is a review of a budget hotel attached to a pub, so please keep it in perspective!
I have stayed here 3 years running since it opened, and having stayed in many other hotels in Kendal this is still the one I would choose to return to. Firstly if you have never stayed with Premier Inn before, the online booking with email and text reminders is very good. This conveniently positioned hotel is exceptionally clean and tidy, the rooms are basic, but contain everything necessary for a short stay (comfortable bed, tea/coffee, bath/shower, hairdryer etc.)
The hotel is attached to the Wakefield Arms which is a Table Table franchise pub and serves decent pub grub from a classic pub menu. This is also where you will be served a very reasonable breakfast (cooked or continental).
The hotel staff in my experience have always been extremely helpful, the pub service can be a little less predictable, especially during busy times.
Parking is limited so arrive early to bag a space, although alternate paking is nearby (and dont forget feed the pay and display by 8am the next morning).

  • Stayed November 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank JEBreview
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team_Leader_Sam, Manager at Premier Inn Kendal Central Hotel, responded to this review, 3 January 2012
Dear Guest,

Thank you for taking the time to leave us such positive feedback. It is fantastic to hear that you have been staying with us since we first opened at that you still would choose us above the other hotels nearby. Your loyalty means a lot to us. Thank you once again & we look forward to seeing you again soon.

Kind Regards
Sam
Premier Inn Team
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Level 6 Contributor
676 reviews
108 hotel reviews
common_n_hotel_reviews_1bd8 886 helpful votes
Reviewed 11 December 2011

Myself and a friend stayed in room 207 (twin) for one night. 

Pros:
Friendly, helpful staff. 
Clean and modern premises. 
Stairs and lift to all floors. 
Sensibly laid out twin room (1 double & 1 single bed), tea & coffee making facilities, Samsung flatscreen Freeview TV (incl BBC1/2, ITV, C4, 5, Film4, ITV4, BBC NEWS), coat hangers, storage area, table & chair with lamp, walk-in shower/bath. Thermostat to control room temperature. 
All 5 bars, but weak 3G (O2) reception.
Pub (Wakefield Arms) attached with restaurant. (NB. Tables were all booked during our stay, so we went to the 'Pizza Express' 5 mins walk up the road). 
Located in the centre of town just off the end of the main shopping street.

Cons:
Additional charges for:
- WiFi
- Premier Breakfast (£7.99), Continental Breakfast (£5.25), Grab & Go (£2.95). Breakfast times: Mon-Fri 7-10:30, Sat & Sun 8-10:30. 
Limited parking on-site, but some nearby on-street parking.

  • Stayed December 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank jonotennis
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team_Leader_Sam, Manager at Premier Inn Kendal Central Hotel, responded to this review, 3 January 2012
Dear Guest,

Thank you for taking the time to leave such great feedback on your stay with us. We really appreciate the time and effort you have taken to give us such a detailed review & the photos you have added are fantastic! Thank you once again & hopefully we will welcome you again in the near future.

Kind Regards
Sam
Premier Inn Team Leader
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Clevedon, United Kingdom
2 reviews
Reviewed 10 December 2011

We were three couples from Somerset, en-route to the Scottish Isles for a week's holiday. Unfortunately weather and traffic were awful before arriving which didn't set us up well. Car park was full but overspill was not too far away. Receptionist very helpful. Restaurant was busy and food generally OK, but the starter was cold and when my wife asked for it to be re-heated the waiter (who was very nice and tried really hard) was not supported by the chef who refused to re-heat or supply a replacement. My wife was not too bothered and awaited the main course. Mine was quite good (fish and chips) but hers was again not brilliant and she left most of it. She decided against a dessert (not wanting to go for the hat trick of disappointment) but asked for a whisky with her coffee. Coffee came but had to wait ages for the whisky.

Room was typical Premier Inn (I stay at lots on business) and was fine, clean and comfortable - but once again my wife struggled to find enough light to apply make-up - a typical problem in all hotels, irrespective of price. Surely some other women have the same problem?

Breakfast was fair, sausages a bit bland and the egg was runny although we asked for the yolk to be firm. I think it was an "off day" because most Premier Inns I stay at are reasonably good, although the breakfast sausages are rarely much "to write home about".

Overall the stay was acceptable and quite good value but definitely not memorable.

Room Tip: Didn't stay long enough to assess a "good room" but ours was a long walk.
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  • Stayed May 2011, travelled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Alan D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Kelly L, Social Media at Premier Inn Kendal Central Hotel, responded to this review, 10 January 2012
Thank you for your review. It really matters to us that our guests enjoy every aspect of their stay, from the cleanliness of our rooms, to the quality of the food received. Please be assured that your comments have been noted and will be duly followed up by our Customer Services Team and the Management team at the hotel. Once again thank you for your review we do hope to welcome you back to Premier Inn in the future.
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West Yorkshire
Level 6 Contributor
106 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 65 helpful votes
Reviewed 8 December 2011

Excellent little hotel tucked away in a corner of Kendal. Reception staff brilliant, rooms clean, location great, right in the centre of town. Even managed to get a parking space outside the door!

  • Stayed December 2011, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank LindaD26
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Team_Leader_Sam, Manager at Premier Inn Kendal Central Hotel, responded to this review, 3 January 2012
Dear Guest,

Thank you for taking the time to leave us such great feedback. Your comments have been passed onto both the reception & housekeeping teams who are delighted to know that they contributed towards making your stay an enjoyable one. Thank you obce again & hopefully we will see you again in the near future.

Kind Regards
Sam
Premier Inn Team Leader
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Premier Inn Kendal Central Hotel

Property: Premier Inn Kendal Central Hotel
Address: Maude Street, Kendal LA9 4QD, England
Region: United Kingdom > England > Cumbria > Lake District > Kendal
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Restaurant Wheelchair access
Hotel Style:
#2 Family Hotel in Kendal
#3 Romantic Hotel in Kendal
#3 Business Hotel in Kendal
Price Range (Based on Average Rates): £
Hotel Class:3 star — Premier Inn Kendal Central Hotel 3*
Number of rooms: 92
Official Description (provided by the hotel):
Our Kendal Central Premier Inn has everything you'd expect, incredibly comfy beds in every room and an onsite Table Table restaurant for a fresh new twist on eating out. ... more   less 
Reservation Options:
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Also Known As:
Premier Inn Kendal Central Hotel Kendal
Premier Inn Kendal Central Hotel Lake District

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