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“"Excellent Hotel and facillities"”

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Castle Green Hotel in Kendal, BW Premier Collection
Ranked #3 of 13 Hotels in Kendal
Certificate of Excellence
Reviewed 4 December 2011

My wife and I stayed here during the weekend of 25th & 26th November to celebrate her 40th birthday. The facillities are excellent as too are the surroundings. The staff were efficient, helpful and courteous. We ate our evening meals at Alexanders bar in the grounds of the hotel and the food was superb, breakfast was served in the hotel restaurant and had a good choice from the buffet. For those of you who might want a workout the gym is well equipped and the swimming pool and steam room are very good.
Overall a very good location for a relaxing weekend or to explore the south lakes, Windermere is only a 20 minute drive and Kendal is 5 minutes in the car.

  • Stayed: November 2011, travelled as a couple
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Thank Bucketeer64
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this reviewResponded 5 December 2011

I am pleased to read that we made your special weekend a memorable occasion. We have recently invested £25k on new gym equipment so it is great to hear this part of the hotel getting a mention!

We hope to see you again next year

Regards

Ben Mayou

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1,574 - 1,580 of 1,829 reviews

Reviewed 4 December 2011

I have stayed a castle green many times and never have been disappointed. The service is always friendly, the food is fantastic and the rooms are always clean, tidy and presentable. Free wi-fi is just amazing to get in a hotel and I love it that I can always have a biscuit and a hot chocolate before retiring!

  • Stayed: November 2011, travelled on business
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1  Thank vixxy1969
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this reviewResponded 5 December 2011

Thank you for you praise of the hotel and the facilities that we offer. It is great to hear that we get it right for you every time. We are also hoping to provide Kendal Mint Cake in the bedrooms in the New Year for guests with a sweet tooth!

Regards

Ben Mayou

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Reviewed 3 December 2011

Held a reunion dinner with an overnight stay, the staff were really attentive and the costs very reasonable. The dinner was exceptionally good with choices from three menus which you could mix and match. Not an extensive wine list but the ones we chose were good. Breakfast the next morning was a full buffet, plentiful and freshly cooked. Everyone enjoyed their stay.

Room Tip: Ask for a Kendal view room for the best view.
  • Stayed: December 2011, travelled with friends
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1  Thank BossPrestonUK
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this reviewResponded 5 December 2011

We are delighted that you enjoyed your reunion with us here at the Castle Green. We have adapted our wine list in recent years to reflect current market trends and are confident that we cater for most for most tastes. We are however open to suggestions should there be something we are missing!

Thank you for taking the time to share your experience and we hope you will come and stay with us again in the future.

Regards

Ben Mayou

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Reviewed 30 November 2011

Really enjoyed stay here. Staff were very helpful. Spa and pool are excellent. Breakfast great. Alexanders was brilliant - would recommend it.

  • Stayed: November 2011, travelled as a couple
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Thank ScotsDoris
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this reviewResponded 1 December 2011

Thank you for your comments regarding your stay with us. Alexanders the Pub (located in the hotel grounds) often gets overlooked by guests choosing to dine in our 2 Rosette Greenhouse Restaurant so it is great to hear that you enjoyed your visit and are spreading the word!

Regards

Ben Mayou

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Reviewed 20 November 2011

This hotel was one of the best I have stayed in. My husband is a General Manager in the Hospitality business and he was amazed that the staff were so well trained. The professionalism and helpfulness of all the staff was amazing. The staff were attentive without being on top of you. They smiled when you spoke to them and went out of their way to accomodate anything extra you asked for. The breakfasts were great and we ate at Alexanders their pub restuarant and the food was fantastic and all sourced locally.The room was great , there were leisure facilities available but after walking all day looking was enough!Everyone who was staying there who we spoke to were pleased with the hotel, location and value for money.

Room Tip: We asked for an upstairs room with a view--The view was amazing looking across Kendall and the count...
  • Stayed: October 2011, travelled as a couple
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Thank LauraLou_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this reviewResponded 26 November 2011

We are very lucky to have such a committed team here at the Castle Green and I am delighted that you, like so many others experienced this first hand. We look forward to welcoming you back to the hotel next time

Regards

Ben Mayou

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Reviewed 18 November 2011

Just attended (Nov 2011) a national conference based at the Castle Green Hotel and had an excellent time with very comfortable rooms, really good food and extremely friendly and attentive staff. All based in the beautiful Lake District! What more could you want.

  • Stayed: November 2011, travelled on business
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Thank Chris R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this reviewResponded 19 November 2011

Many thanks for taking the time to share your positive experience with others.

Kind Regards

Ben Mayou

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Reviewed 15 November 2011

I have just returned from a two night stay at the Castle Green and was very impressed by the level of service, fitness facilities and wonderful food experienced at this hotel. It is very rare that I leave a conference venue stating that I would be prepared to return to the hotel for a private vacation but this is one of those rare occasions. The level my room was on didnt have a lift however I feel sure that if you made the staff aware of your requirements when booking they would have done everything to cater for you - I always use the stairs so it wasnt a problem. The restaurant service was attentive without being over the top and the food was "melt in the mouth" Cumbrian Fayre. The gyms and pool were excellent and the staff in these areas were as equally attentive as the excellent hotel staff. My room was spacious and beautifully decorated. Even though we were part of a conference all delegates were treated as valued guests - Well done to the team at Castle Green - keep up the good work.

  • Stayed: November 2011, travelled on business
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1  Thank GoldenGappers
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this reviewResponded 19 November 2011

Thank you for your generous praise of the hotel and the team. We work hard to make the experience the best we can for all our guests and it is always great to hear that we are achieving what we set out to do.

Regards

Ben Mayou

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Additional Information about Castle Green Hotel in Kendal, BW Premier Collection

Address: Castle Green Lane, Kendal LA9 6RG, England (Formerly Castle Green Hotel in Kendal, Best Western Premier Collection)
Phone Number:
Region: United Kingdom > England > Cumbria > Lake District > Kendal
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Kendal
#1 Business Hotel in Kendal
#1 Family Hotel in Kendal
Price Range: £84 - £152 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Castle Green Hotel in Kendal, BW Premier Collection 4*
Number of rooms: 99
Official Description (provided by the hotel):
Independent, family-run four star hotel situated in 14 acres of gardens & woodland, 5 miles from the M6 & 8 miles from Windermere. Extensive conference & banqueting facilities, recently refurbished 2AA Rosette restaurant, Westmorland Pub in the grounds, health & fitness club and 99 bedrooms including four executive, seven balcony and three family rooms. ... more   less 
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Also Known As:
Best Western Kendal
Hotel Castle Green Kendal
Kendal Best Western
Castle Green Hotel In Kendal, BW Premier Collection Lake District

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