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“Gorgeous hotel, perfect setting”

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Castle Green Hotel in Kendal, BW Premier Collection
Ranked #3 of 13 Hotels in Kendal
Certificate of Excellence
Cheltenham, United Kingdom
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Gorgeous hotel, perfect setting”
Reviewed 9 May 2013

I recently stayed here with friends and we thoroughly enjoyed our stay!
The building itself is stunning and located in a truly picturesque location. We did not dine in the restaurant but we did have a nice, relaxing lunch in Alexander's pub.
The leisure facilities were also well equiped, the only thing that slightly let the hotel down was the bedrooms which are a little dated however they were clean and comfortable so no complaints.

  • Stayed May 2013, travelled with friends
    • Value
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Helpful?
Thank AntD89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this review, 11 May 2013
Many thanks for your ‘Excellent’ review!

We do have a rolling programme of refurbishment for the whole building. We have replaced the bathrooms in all 99 bedrooms in the last two years and the majority of our bedrooms are now decorated in a more modern contemporary style. I am pleased to report that we are working very hard to get all the bedrooms to the same standard.

Hope to see you again soon!

Ben Mayou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,806 reviews from our community

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Traveller tips help you choose the right room.   Room tips (474)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Huddersfield
Level 4 Contributor
35 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 8 May 2013

Stayed here on Friday 3rd May for my wedding evening and was really happy with my stay. Receptionists were very friendly and the waiters/waitresses were very good and gave good advice too. Room was very comfortable and had a fantastic big bed which i was happy to see after a busy day. Beautiful gardens and surroundings too which we had a walk around. The restaurant in the hotel was a little bit special and compliments to the chefs as dinner was amazing!

A*

Room Tip: 160 was decent
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  • Stayed May 2013, travelled with friends
    • Value
    • Location
    • Sleep Quality
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Helpful?
Thank AdamL80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
St Helens, United Kingdom
Level 5 Contributor
69 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 55 helpful votes
Reviewed 7 May 2013 via mobile

Came here for honeymoon, hotel is very clean and staff are very helpful great customer service.

Had food in the resturant and was very happy. Every thing from the taster menu was loverly. Breakfast was also great.

4th time here and I deffo want to come back.

  • Stayed May 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank mjmckibbin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Auckland, New Zealand
Level 6 Contributor
236 reviews
63 hotel reviews
common_n_hotel_reviews_1bd8 94 helpful votes
Reviewed 6 May 2013

Good quality rooms and reasonably priced in the location, which is a short car trip or longer walk into the town centre. Decent size room and well appointed for a comfortable stay, with access to a good pool, steam room and gym. A small note that the leisure facilities are also open to members of the public, so it can be busy at times.

Good dining options on-site and we ate at Alexanders The Pub, with good menu range, prices and quality food on the plate, and all a short walk back to the room. Breakfast served in The Greenhouse Restaurant and an extensive selection, quality and efficient service.

As it is also a conference venue, we recommend that if you are looking for a quiet weekend away, check before you book to see if there is a wedding or party booked, as we did experience some noise from a wedding and the hotel was booked solid meaning a slight wait for breakfast and to access Reception, parking and some facilities.

Only small negative comment - we were asked which newspaper we would like in the morning, only to discover after checkout that we were actually charged the cost of the newspaper. Suggest the hotel make it clear that it is not actually complimentary!

Overall, if visiting the Lake District, a good location to base yourself from if you have access to a car and would recommend to others, and re-visit if staying in the region again.

Room Tip: Ask for a room close to Reception, otherwise the path to some rooms is a bit convoluted and can be a...
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  • Stayed June 2012, travelled as a couple
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Helpful?
1 Thank AUSLion
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this review, 11 May 2013
Thank you for taking the time to provide such a comprehensive review of your stay with us.

We do try hard to keep any disturbance from other groups using the hotel to a minimum and the majority of our bedrooms are located away from the public areas.
I do take your point regarding newspapers and as such I have shared your feedback with the Reception team to ensure they communicate this more clearly in future.

Please do continue to spread the word and we hope that you will visit us again in the future!

Kind Regards

Ben Mayou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Blackpool, United Kingdom
Level 5 Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed 3 May 2013

We had two nights stay at the Castle Green to celebrate my birthday. It is a well run friendly hotel. Excellent Cuisine. Very clean rooms. We just relaxed for two days in beautiful surroundings. When visiting this Hotel avoid driving through Kendal.

Room Tip: Ask for room facing the garden.
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  • Stayed April 2013, travelled as a couple
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Helpful?
Thank Peter A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wales
Level 4 Contributor
28 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 37 helpful votes
Reviewed 30 April 2013

This is the third time we have stayed at the Castle Green Hotel and have to say that it was another excellent stay. We first stayed at this hotel last year and then in February 2013 with all the family, we enjoyed the stay so much we back for another stay in April.
As always the staff are helpful and nothing is too much trouble. We dined in Alexander's each night and as you would expect the service and food were very good.

  • Stayed April 2013, travelled as a couple
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Helpful?
Thank Casie_51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
bergh
Level 4 Contributor
27 reviews
18 hotel reviews
common_n_hotel_reviews_1bd8 31 helpful votes
Reviewed 23 April 2013

We always have our anniversary here on a Sunday where u get dinner thrown in the price ,, not to pleased about the room ,upgraded to a big room asked for room 143 which we stopped last time and at the time off booking that was fine and available but they gave us 144 ??? Nice room just no view at all well a car park to look at compared to the gardens in the other room so not at all impressed with that !!!! Leisure club is good kids don't seem to welcome very small pool with elder ladies swimming none looked happy with kids splashing about but we all enjoyed it ... Dinner was amazing in the greenhouse restaurant and busy which is a good sign ,wine was probably the most expensive I've ever seen anywhere 2 bottles off wine came to around £42 ish. But can't fault the service and food .. Breakfast was also very good small plates tho so you can't get to much on makes you look bad going back for more and all the tables around us got asked if they want more tea we never for some reason .. One last gripe early in the morning we were woken by a British gas meeting they had there brew right by our room and they were loud but apart from that we love it here will be back next year same time ,the best in Kendal easy !!!!

Room Tip: Ask for a garden view
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  • Stayed April 2013, travelled with family
    • Value
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Helpful?
1 Thank Craig M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Castle Green Hotel in Kendal, BW Premier Collection

Property: Castle Green Hotel in Kendal, BW Premier Collection
Address: Castle Green Lane, Kendal LA9 6RG, England (Formerly Castle Green Hotel in Kendal, Best Western Premier Collection)
Phone Number:
Region: United Kingdom > England > Cumbria > Lake District > Kendal
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Kendal
#1 Business Hotel in Kendal
#1 Family Hotel in Kendal
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Castle Green Hotel in Kendal, BW Premier Collection 4*
Number of rooms: 99
Official Description (provided by the hotel):
Independent, family-run four star hotel situated in 14 acres of gardens & woodland, 5 miles from the M6 & 8 miles from Windermere. Extensive conference & banqueting facilities, recently refurbished 2AA Rosette restaurant, Westmorland Pub in the grounds, health & fitness club and 99 bedrooms including four executive, seven balcony and three family rooms. ... more   less 
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Also Known As:
Best Western Kendal
Hotel Castle Green Kendal
Kendal Best Western
Castle Green Hotel In Kendal, BW Premier Collection Lake District

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