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Castle Green Hotel in Kendal, BW Premier Collection
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Reviews (1,973)
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1,189
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1,245 - 1,250 of 1,973 reviews
Reviewed 26 January 2014

We stayed only one night in the hotel however it was fantastic .We requested a bedroom with a bath and it was no trouble. All the staff where friendley proffessional and genuine .What a pleasure to stay here Mr Mrs Ripley

  • Stayed: January 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank keith r
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this reviewResponded 31 January 2014

Thank you!

Ben Mayou

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 20 January 2014 via mobile

Stayed for a weekend break ..hotel is lovley and the hotel facilities are fab.free use of the leisure facilities. .The rooms are very clean and plenty of space very comfy beds .Hotel breakfast was well worth the vist and a very warm welcoming from the staff..will be booking again..credit to all the team at Best Western Green Kendal

Stayed: January 2014, travelled as a couple
4  Thank Kaz W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this reviewResponded 31 January 2014

Many thanks for your review.

It really is a team effort in delivering such an experience and as such we share guest feedback with all departments within the hotel.

Ben Mayou

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Reviewed 19 January 2014 via mobile

Just spent the night at Castle Green, just love the place the rooms are spotless and warm, the beds are very very comfortable, lots of sockets with phone chargers hot brush etc it's a must for me the lighting is spot on, no poor lighting for putting my make up on. We were at the back of the hotel didn't realise it had so many rooms as it always gives the impression of small and friendly that is down to the staff all very friendly nothing is a bother to any of them. The legendary breakfast was top notch as per usual. So looking forward to my next bust.
Tip: the taxi reception booked for us did not arrive after a 40 min wait and several phone calls, reception called Grab a Cab it was there in minutes.

Stayed: January 2014, travelled as a couple
1  Thank PartonLass
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this reviewResponded 25 January 2014

Our apologies for the problem with your taxi on this occasion. The companies we use are normally very reliable.

Ben Mayou

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Reviewed 3 January 2014 via mobile

I stopped off here for dinner tonight. I had not booked and the hotel was very busy, however I was readily accommodated and enjoyed a first class meal. Haddock goujons were crisp and tasty and accompanied by some perfectly cooked "fat" chips. This was followed by some outstanding ginger bread and butter pudding, which was, as the late Michael Winner would have said, "Historic!".

The young staff could not have been more helpful and were unfailingly cheerful and efficient.

I live in Kendal for part of each week. This hotel has a well deserved reputation locally and it just gets better and better!

Stayed: January 2014, travelled solo
1  Thank Howi58
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this reviewResponded 25 January 2014

High praise indeed from a Trip Advisor ‘Top Contributor’ with 536 reviews to their name!!!

We look forward to seeing you again soon

Ben Mayou

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Reviewed 3 January 2014 via mobile

We stayed here between Xmas and new year .. Very impressed with this hotel .. Best Western group should be proud of this hotel and it's staff who were polite and welcoming .. They were very helpful and went the extra mile . Well done to you !!! Would recommend this hotel and will definitely return when in the lakes again . Thank you very much.

  • Stayed: December 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
1  Thank ju1912
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this reviewResponded 31 January 2014

Thank you for your very kind words.

We are very proud to currently be ranked 10th out of the 280 Best Western hotels in the UK. What makes this even more special is that its based upon the reviews of guest who have stayed with us during the last year.

Make sure you check out our new and improved mobile and tablet adaptive online booking facility via the hotel website. You can check real time availability and prices and also be guaranteed the most competitive rates by booking online!! In addition you will receive our loyalty card which gives 10% off food.

We hope to see you again soon

Ben Mayou

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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