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Castle Green Hotel in Kendal, BW Premier Collection
Ranked #3 of 13 Hotels in Kendal
Certificate of Excellence
Reviewed 13 April 2014

Had an excellent weekend break here. The hotel is set in beautiful gardens overlooking Kendal. The staff are very friendly, great breakfast and the room was standard for this type of hotel. We were lucky enough to catch the local beer festival at the hotel which provided a sample of the local real ales and free entertainment. We had our evening meals in the Alexenders Pub attached to the hotel which provided a casual environment which we prefer. A 30 min stroll and you are in Kendal town centre.

  • Stayed: April 2014, travelled as a couple
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1  Thank NeilandHeather
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this reviewResponded 17 April 2014

Thank you for your review. We hope to see you again soon.

Ben Mayou

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1,126 - 1,132 of 1,909 reviews

Reviewed 13 April 2014

We stopped here for 2 nights on 11th and 12th April. The whole experience was very pleasant. The staff were extremely friendly and helpful. We ate at Alexanders as we prefer the ralaxed pub atmosphere but there is also the restaurant option if you prefer formal. We sat outside to have a drink with fantastic views over Kendal. The spa facilities were enjoyable; especially the steam room which had coloured lights in the ceiling and soothing music was being played too. The rooms were comfy and clean. We did not know that there would be a beer festival on when we booked so it was the icing on the cake for my husband and I was happy with the free entertainment. The Mustard Cutters were very entertaining. We will return. Thank you for a wonderful break.

  • Stayed: April 2014, travelled as a couple
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1  Thank YorkshirePearl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this reviewResponded 17 April 2014

It is always great to read a review which covers all aspects of the hotel and facilities we offer.

Our annual beer festival was a massive success and I am pleased to read that you were able to join in during the weekend. The Mustard Cutters are performing again at our Summer Party on the 12th July and will also be back at the hotel during December at our famous Christmas Parties. If you like a really good party then get yourself to the Castle Green!!

Ben Mayou

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Reviewed 13 April 2014 via mobile

Extremely clean and very welcominghotel. The full english breakfast with alternative choices was plentiful and fresh not greasy at all. Very friendly staff hotel in lovely grounds with lovely views across kendal. Swimming pool and steam room/gym is free to guests

  • Stayed: February 2014
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1  Thank gillp7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this reviewResponded 17 April 2014

Many thanks for reviewing your stay with us in February.

Our rates do fluctuate based upon many factors but we do aim to offer value for money in all areas and as such we have different offers running throughout the year. Our summer promotion of ‘the longer you stay the less you pay’ is now available to book online via the hotel website. So if you are yet to book your summer holiday why not use us as a base to explore the Lake District!

Ben Mayou

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Reviewed 13 April 2014

We had two rooms , twin and double, twin had no view but was larger than double. Both excellent, although bathroom tight in the double.
All staff excellent. Food available in the attached Pub, in the main restaurant, and the bar. All very good.
Spa and Gym open to outside members as well as those resident at the hotel.

The hotel is found on the outside of Kendal and about 5 miles from the M6.
Would certainly use this hotel again.

  • Stayed: April 2014, travelled with family
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1  Thank Bennemart
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this reviewResponded 17 April 2014

Thank you for taking the time to share your experience.

We always recommend booking directly with us at the hotel by calling 01539 734000 or by visiting our website. This way the Reception team can establish your preferences and ensure we allocate the most suitable room for your needs.

Ben Mayou

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Reviewed 12 April 2014

We stayed here for 2 nights on 5th & 6th this month, having stayed here some 3 years ago. We were pleased to note that the hotel is as good as we remembered. We booked a standard room which was more than adequate for the 2 night stay. Both room & bathroom were spotless & the shower was nice & powerful. We dined in Alexander's pub next door on both nights & the meals were excellent. Also excellent was the breakfast served in the hotel with a selection to suit anyone's taste. A special mention must go to the staff. As stated in previous reviews, they are a real asset to the hotel, going that extra yard to make sure your stay is a pleasurable one.
Unfortunately the weather wasn't very kind to us, however, we plan to return sometime when it's warmer & this is where we would definitely stay.

Room Tip: Front facing rooms are probably worth the extra.
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  • Stayed: April 2014, travelled as a couple
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1  Thank forfarian
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this reviewResponded 13 April 2014

Many thanks for your 5* review. We are indeed very lucky to have such a friendly team here at the hotel who genuinely enjoy looking after our guests. Make sure you don’t leave it another three years before returning!!

Ben Mayou

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Reviewed 11 April 2014

This should have better view than it does, situated looking over Kendal. The rooms are fine, I have stayed in large rooms with nice views and small rooms overlooking the back of the property, both at the same price. Staff friendly enough.

Room Tip: With a view
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  • Stayed: April 2014, travelled on business
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1  Thank WilsonEwelme
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this reviewResponded 12 April 2014

Thank you for your review.

It is highly unusual to receive a review which rate us as ‘Average’ with 63 out of 65 reviews received so far this year rating us ‘Excellent or Very Good’ It is always a stark reminder to not become complacent and as such please accept my sincere apologies for your disappointment on this occasion. Please do mention any room preferences when making your reservation. The Reception team will always do their best to accommodate these for you. With 99 bedrooms to choose from we have something to suit everybody!

Ben Mayou

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Reviewed 10 April 2014

Stayed here over a weekend in March as we fancied the lakes but thought Windermere may be rather too touristy - we stopped off in Kendal on the way, which is a lovely spot with loads of cafes & independent shops.
After a really genuine welcome we were soon in our room which was just fab; they had already prepared the bed for our daughter & remembered to leave three of everything rather than the two we normally end up with.
We ate dinner in the adjoining pub which was pretty good & had a moderately good menu selection.
Breakfast was a real highlight as the service was top notch & the choice was immense; we followed this with a wander through the grounds, which were just amazing.
We all enjoyed a massage in the spa, which was spot on, & a swim in the lovely pool.
Undoubtedly the best feature of this hotel are the staff - they are all amazing & nothing was too much trouble.
We can't wait for our next visit.

  • Stayed: March 2014, travelled with family
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1  Thank Jonny-Northerner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this reviewResponded 12 April 2014

We are ideally placed on the outskirts of the Lake District just a few miles from junction 36 or 37 of the M6.

Best accommodation rates are guaranteed when booking directly with us at the hotel via our mobile and tablet adaptive website or by calling 01539 734000.

Ben Mayou

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Additional Information about Castle Green Hotel in Kendal, BW Premier Collection

Address: Castle Green Lane, Kendal LA9 6RG, England (Formerly Castle Green Hotel in Kendal, Best Western Premier Collection)
Phone Number:
Region: United Kingdom > England > Cumbria > Lake District > Kendal
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Kendal
#1 Business Hotel in Kendal
Price Range: £87 - £175 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Castle Green Hotel in Kendal, BW Premier Collection 4*
Number of rooms: 99
Official Description (provided by the hotel):
Independent, family-run four star hotel situated in 14 acres of gardens & woodland, 5 miles from the M6 & 8 miles from Windermere. Extensive conference & banqueting facilities, recently refurbished 2AA Rosette restaurant, Westmorland Pub in the grounds, health & fitness club and 99 bedrooms including four executive, seven balcony and three family rooms. ... more   less 
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Also Known As:
Best Western Kendal
Hotel Castle Green Kendal
Kendal Best Western
Castle Green Hotel In Kendal, BW Premier Collection Lake District

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