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“Nice hotel in nice surroundings. Good breakfast !!”

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Castle Green Hotel in Kendal, BW Premier Collection
Ranked #2 of 14 Hotels in Kendal
Certificate of Excellence
Lancashire
Level Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Nice hotel in nice surroundings. Good breakfast !!”
Reviewed 28 May 2014

A very nice hotel in nice surroundings. Friendly staff, good rooms, pleasant setting in general. Breakfast buffett had plenty of choice for all. We had the traditional cooked "Full English" breakfast and it was excellent.

A good location for getting into Kendal town centre (10/15 minute walk) or £5ish in a Taxi. Also good location for travelling to other parts of the Lake District

The only thing stopping me giving the hotel 5 stars was that although the shower was a decent shower with a good amount of pressure, it gave short bursts of cold then really hot. This was only a minor inconvenience which the hotel staff said they would look into when we checked out.

The room we stayed in didn't have a good view as it was overlooking the back of the hotel car park, etc, but that didn't really bother us as we weren't in the room for long.

We would stay there again which I guess is as good a recommendation as you can get.

  • Stayed May 2014, travelled as a couple
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Helpful?
Thank dazzbow
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this review, 30 May 2014
Many thanks for your very honest review.

I am pleased to report that the water problem has now been resolved. We hope to see you again next time you are planning a trip to the Lakes

Ben Mayou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Traveller tips help you choose the right room.   Room tips (458)
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English first
Manchester, United Kingdom
Level Contributor
9 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 28 May 2014

Lovely hotel...a bit longer than a ten minute walk to town...be aware if it is raining!! Great staff, fab breakfast. Even had a nice birthday card waiting for me in the room! Executive room was amazing and the shower was fantastic :)

  • Stayed April 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
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Helpful?
Thank zeeros
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this review, 30 May 2014
Thank you for completing our 500th Excellent Trip Advisor review! It is a fantastic milestone for the team who work so hard delivering the best possible experience to all our guests.

Ben Mayou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
UK
Level Contributor
24 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed 28 May 2014

We stayed here for a couple of nights recently and were very impressed. Although in Kendal itself, it feels like you are further away due to the extensive manicured lawns and peaceful setting. We ate in the Hotel restaurant on our first night and were very impressed with the quality and service. Would have no hesitation in recommending this hotel to others. Excellent base for exploring the surrounding Lake District.

We were very lucky with the weather and were able to enjoy relaxing in the gardens in the evening when we came back.

Room Tip: We chose the standard room which was nice but may upgrade next time to a more spacious room. Balcon...
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank F&MScotland
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this review, 30 May 2014
Thank you for your review. The gardens are certainly looking amazing at the moment!

We look forward to seeing you again soon

Ben Mayou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Nottingham, United Kingdom
Level Contributor
146 reviews
38 hotel reviews
common_n_hotel_reviews_1bd8 49 helpful votes
Reviewed 28 May 2014

We booked a meal only and were impressed by the menu choices, including a 5 course taster menu with wines for £49.
Settled for 3 course at £28, with plenty of choice and ability to mix and match from other parts of the menu if desired.
Beautifully presented food with some intense flavours, and very friendly service. Drinks also at sensible prices, a great place to go for a "treat" meal.
Also very popular place for weddings (with separate large function rooms) so we had the added bonus of being able to see a wedding party or two, it just lifts the spirits to be sat eating superb food, with fantastic hill side scenery and happy folk dressed up to the nines

  • Stayed May 2014, travelled as a couple
    • Value
    • Service
Helpful?
Thank Lilacwheaty
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this review, 30 May 2014
Thank you for sharing your experience of our Greenhouse Restaurant. We are very lucky to have such a talented team of chefs who champion local products and suppliers at every opportunity.

There is a myth which surrounds hotel restaurants which says that you have to be staying overnight at the hotel to have dinner. This couldn’t be further from the truth as we welcome everybody with open arms! After all when you have a restaurant as good as ours why wouldn’t you want to shout about it??!!

Ben Mayou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
carlisle, United Kingdom
Level Contributor
5 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed 27 May 2014

we just had our sons wedding here and was impressed with the hotel and the staff the hotel room was clean and the staff was out of this world nothing was a problem I would highly recommend this hotel it is set in its own grounds the gardens are lovely the food is great we stayed in the executive suit but all the rooms are lovely the morning of the wedding our breakfast was delivered on time and the wedding host was a gem everything was perfect ( even the weather)

Room Tip: the executive suits are a bit more but well worth it also the rooms over looking the gardens as they...
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  • Stayed May 2014, travelled with family
    • Value
    • Location
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    • Cleanliness
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Helpful?
Thank Ian L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this review, 30 May 2014
Whilst we cannot promise sunshine, we do promise to deliver a memorable wedding to every couple who decide to hold their special day with us at Castle Green!

We organise wedding open afternoons every couple of months so if you are looking for a wedding venue why not come and have a look around our beautiful grounds and function rooms……

Ben Mayou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
south wales
Level Contributor
29 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed 26 May 2014

Stayed here on the way up and back from a trip to Scotland. Liked the hotel from the first encounter with the staff. They were helpful and friendly and very efficient. On the first night we were upgraded to a wonderful room overlooking the lovely grounds. The room was super and the bed was fantastic. Really comfortable and the pillows were great. That night I slept for 10 hours. My husband was beginning to get worried. We had a meal in the pub and the food was excellent if a trifle pricey for a pub. Breakfast next morning was good. Food was well cooked and surprisingly for a buffet was hot. Staff were efficient and the lady who was seating everyone was very friendly and welcoming. Just one little tip. If you line the serving tins with bread it keeps the bacon etc really dry and the bread can be used later for fried bread.
On our second visit we weren't upgraded but that was fine because it meant we could check out the regular rooms. This was fine, Plenty of room, a nice bathroom and again a really comfortable bed. Just one small niggle, there were no disposal bags in either bathroom. Something which would be really appreciated by the ladies.
Overall, an extremely comfortable stay in a well situated hotel with lots of staff around and I was left with the impression that the manager has a really good grip on this hotel. Well done!

Room Tip: If you want to treat yourself the executive room was worth the price.
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  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank apacheSouthWales
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this review, 30 May 2014
Many thanks for taking the time to share your experience.

We have invested heavily in bed comfort recently by replacing 34 standard doubles with king size, introducing mattress ‘toppers’ in every room and upgrading our linen to Egyptian cotton so it was great to read that you had a good nights sleep!!

I have passed your niggle to our Housekeeper to address with her team!

Ben Mayou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Oxford, United Kingdom
1 review
Reviewed 25 May 2014

This is a great hotel. I would definitely stay there again the next time I'm in the area. I thought the staff were really welcoming. My room was just right and breakfast was great. I stayed in a standard room and the hotel I was in the night before (executive room I might add) wasn't a patch on this hotel in Kendal and about £30 cheaper too. This was fab - loved it

  • Stayed May 2014, travelled on business
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Review collected in partnership with Best Western GB

Helpful?
Thank Nicola J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this review, 26 May 2014
Thank you for your 5* review. We hope to see you again soon

Ben Mayou
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Castle Green Hotel in Kendal, BW Premier Collection

Property: Castle Green Hotel in Kendal, BW Premier Collection
Address: Castle Green Lane, Kendal LA9 6RG, England (Formerly Castle Green Hotel in Kendal, Best Western Premier Collection)
Phone Number:
Region: United Kingdom > England > Cumbria > Lake District > Kendal
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Kendal
#1 Business Hotel in Kendal
#1 Family Hotel in Kendal
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Castle Green Hotel in Kendal, BW Premier Collection 4*
Number of rooms: 99
Official Description (provided by the hotel):
Independent, family-run four star hotel situated in 14 acres of gardens & woodland, 5 miles from the M6 & 8 miles from Windermere. Extensive conference & banqueting facilities, recently refurbished 2AA Rosette restaurant, Westmorland Pub in the grounds, health & fitness club and 99 bedrooms including four executive, seven balcony and three family rooms. ... more   less 
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Also Known As:
Best Western Kendal
Hotel Castle Green Kendal
Kendal Best Western
Castle Green Hotel In Kendal, BW Premier Collection Lake District

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