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“Relaxing break in Kendal.”

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Castle Green Hotel in Kendal, BW Premier Collection
Ranked #1 of 14 Hotels in Kendal
Certificate of Excellence
Manchester, United Kingdom
Level Contributor
10 reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“Relaxing break in Kendal.”
Reviewed 13 June 2014

Great hotel on the outskirts of Kendal with amazing gardens.
Our room was beautiful with views of the country side.Spacious room with a modern bathroom all very clean!
The staff were all very helpful and polite especially the lady who greets you at breakfast!
Possible one of the best hotel breakfasts I've had with lots of choice and great service.
Would highly recommend this hotel and will be back in the near future.

Room Tip: Exec room was beautiful in the old part.
See more room tips
  • Stayed June 2014, travelled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank GeorgieW2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this review, 17 June 2014
Many thanks for your very positive comments regarding our beautiful rooms and breakfast offering and we look forward to seeing you again soon!

Ben Mayou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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1,757 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
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  • Service
  • Value
  • Cleanliness
Traveller tips help you choose the right room.   Room tips (461)
Date | Rating
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  • Dutch first
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English first
Barrow in furness
Level Contributor
19 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 12 June 2014 via mobile

Stayed here many time and never disappoints. Last stay was pearl wedding celebration. Ordered champagne with our meal and the waitress asked what we were celebrating. Enjoyed a beautiful meal and went back to our room to find chocolates and a card. Lovely touch. We had one of the balcony rooms and sat out with a bottle of wine. Breakfast was lovely as usual. Well done to the staff at castle green.

  • Stayed March 2014
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Donna M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this review, 13 June 2014
What a lovely touch!

It is these small things that make the difference, well done Castle Green team and keep up the good work!

Ben Mayou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Broxbourne, United Kingdom
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 3 helpful votes
Reviewed 11 June 2014

The hotel is in an excellent location just outside Kendal. Lovely room with balcony and country views. Staff very welcoming and could not have been more helpful. Meals were well presented and enjoyable. Would certainly stay again and recommend this hotel.

  • Stayed May 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
    • Service
Helpful?
1 Thank TonyHerts101
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this review, 13 June 2014
Short and sweet! Many thanks for your very positive review.

Ben Mayou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Ulverston, United Kingdom
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed 10 June 2014

Really enjoyed our 2 night stay here for our wedding. All the staff were so helpful a friendly they couldn’t do enough for us. Thank you very much for our bottle of fizz and chocolates, they were a lovely surprise when we returned back to the room after just getting married in Kendal. Our room was beautiful, lovely and clean very spacious and the views were gorgeous from the huge window. We thoroughly enjoyed our stay with you and defiantly will return in the future. Thank you to you all!!

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Julie B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this review, 13 June 2014
Thank you for your comments. We love nothing more than making such an important day even more special!

I have noticed from your profile that you are ‘locals’ and as such wanted to mention that we have our Sunday Spice special rate available all year round with rates starting from £120 for a night away including Dinner, Bed and Breakfast in a 4* hotel.....fantastic value for money!!! Further details can be found on our website.

We look forward to seeing you again soon.

Ben Mayou
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Gorleston-on-Sea, United Kingdom
Level Contributor
119 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 60 helpful votes
Reviewed 10 June 2014

Stayed here for one night. Had a problem when booking in but the problem was resolved very quickly, which was caused by myself when booking online. The hotel is situated in a lovely location and the room which we stayed in was very good. The evening meal in the restaurant was very good, which also matched the service. Breakfast was average. We would stay again at this hotel if in the area again.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank wwm2310
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this review, 13 June 2014
We all make mistakes and here at Castle Green we are no different. We as a team pride ourselves on dealing with them in the most professional manner possible.

Ben Mayou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Colne, United Kingdom
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed 8 June 2014

Young couple staying at the hotel for a quiet and relaxed weekend break. The room we were given was next to the lift on the 2nd floor, and next to the staff room, we had on going talking from passes by. We also had shocking views of a very large fire exit. The room itself was clean and had an amazing shower, however the room was very hot and we were unable to open any windows. If your lucky enough to get a front room view i'm sure it would be much better as the surrouding areas and grounds were lovely!

We made use of the steam room, which was nice and very quiet!!!

In the evening we went down to have a drink before going out and the bar was full of gypsies... say no more! They were still there at 1am with kids and being awkward with hotel staff. Drinks in the bar were on the expensive side (Coke and a water £5.40)

Food in the pub Alexanders was good.

  • Stayed June 2014, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CapoeiraKing111
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel in Kendal, BW Premier Collection, responded to this review, 13 June 2014
Thank you for your review. Its probably fair to say that we normally have more ‘wonderful’ than ‘weird’ here at Castle Green but this is unfortunately something which is difficult for us to control (although life would be so much easier if we could!!!)

Please accept my apologies for your disappointment with the room you were allocated. It is unclear from your comments whether you made the Reception team aware at the time of your arrival? This would have given us the opportunity to find you a more suitable room.

Should you be looking to return to the area again in the future please do contact me directly. I will personally oversee the arrangements and ensure we organise a favourable rate and a complimentary upgrade to one of our Balcony Rooms overlooking the gardens.

Ben Mayou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Castle Green Hotel in Kendal, BW Premier Collection

Property: Castle Green Hotel in Kendal, BW Premier Collection
Address: Castle Green Lane, Kendal LA9 6RG, England (Formerly Castle Green Hotel in Kendal, Best Western Premier Collection)
Phone Number:
Region: United Kingdom > England > Cumbria > Lake District > Kendal
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Business Hotel in Kendal
#1 Romantic Hotel in Kendal
#1 Family Hotel in Kendal
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Castle Green Hotel in Kendal, BW Premier Collection 4*
Number of rooms: 99
Official Description (provided by the hotel):
Independent, family-run four star hotel situated in 14 acres of gardens & woodland, 5 miles from the M6 & 8 miles from Windermere. Extensive conference & banqueting facilities, recently refurbished 2AA Rosette restaurant, Westmorland Pub in the grounds, health & fitness club and 99 bedrooms including four executive, seven balcony and three family rooms. ... more   less 
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Also Known As:
Best Western Kendal
Hotel Castle Green Kendal
Kendal Best Western
Castle Green Hotel In Kendal, BW Premier Collection Lake District

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