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Castle Green Hotel In Kendal, BW Premier Collection
Ranked #2 of 15 Hotels in Kendal
Certificate of Excellence
Bolton, United Kingdom
Level Contributor
24 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
“Great Hotel”
4 of 5 bubbles Reviewed 2 August 2014

Loved this hotel although drinks were expensive. Best nights sleep in a hotel ever! Lovely location with great views. Swimming pool was fantastic went in 3 days out of 3. Food at pub on site was really tasty & well presented would & have recommended this hotel.

Room Tip: Ground floor for people with walking difficulties as there is quite a walk & stairs for all othe...
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  • Stayed July 2014, travelled with family
    • 3 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Cleanliness
    • 4 of 5 bubbles
      Service
Helpful?
1 Thank Lilysmamma
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review, 13 August 2014
It’s fantastic to read that you enjoyed your stay with us and a big thank you for recommending us to others, word of mouth is our most powerful marketing tool!

Our drinks pricing is comparable with other 4 star hotels in the area and should also be reflective of the standard of service and surroundings offered. Although I do appreciate that value for money can be a subjective area.

We take bed comfort very seriously having recently introduced mattress ‘toppers’ and Egyptian Cotton sheets in every room. It was therefore great to read that you had such a good nights sleep!

Ben Mayou
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1,687 reviews from our community

Traveller rating
    1,033
    467
    130
    43
    14
See reviews for
279
899
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204
Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveller tips help you choose the right room.   Room tips (450)
Date | Rating
  • Chinese (Traditional) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Doha
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 bubbles Reviewed 1 August 2014

This is one of the best hotels I have ever stayed in. Fabulous views, food was beautiful, room was comfortable and the bed was so comfy. We flew in from Qatar to start our summer holidays and what a way to start. The staff are so friendly and helpful and totally added to our holiday experience. They all work hard and this is shown by the hotel's manager who we saw everyday, pitching in at breakfast, walking around the hotel, saying hello to everyone. The grounds and views from the hotel are amazing and I would recommend anyone going to stay in the Lake District to stay at this hotel. Thank you Castle Green for a wonderful 5 days stay. We will definitely see you again next year!!!!!!!!!

  • Stayed July 2014, travelled with family
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank Jacqueline K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review, 13 August 2014
Thank you for your kind words. It really is a team effort in delivering the service you experienced during your five nights with us.

We look forward to seeing you next year

Ben Mayou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
London, United Kingdom
Level Contributor
11 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
5 of 5 bubbles Reviewed 31 July 2014

We stayed for a night on the way up to Scotland, expecting a run-of-the-mill chain hotel. Instead we found a welcoming staff, a large room with great views of the Lake District and small touches such as dressing gowns, slippers, courtesy bottles of water and upmarket shower gel and shampoo. On top of this a very high quality dinner and breakfast, both with great service, plus beautiful well-kept gardens. And all at a competitive price. We shall return next year.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
3 Thank Barry B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review, 13 August 2014
Being privately owned and managed we have been able develop Castle Green into what it is today. We pride ourselves on offering excellent service and standards throughout with personality and individuality thrown in!

Ben Mayou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
horsham
Level Contributor
176 reviews
60 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
4 of 5 bubbles Reviewed 30 July 2014

We stopped here to break the journey to the Commonwealth Games and we really wished we could have stayed longer than the one night.
We had a garden facing room with a small balcony which overlooked very attractive gardens.
The room and all of the main reception areas have been recently redecorated and are very well presented.
We received a warm welcome and what we liked was the choice of dining ranging from a more formal restaurant,a bar lounge and an excellent pub for a more casual evening.
It is clear that the hotel management and it's staff are trying very hard to make this a desirable place to stay and from our experience they are achieving this.

Room Tip: Choice a garden facing room if possible
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  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Service
Helpful?
4 Thank HorshamMoosehead
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review, 13 August 2014
Many thanks for your very kind comments. It means a lot coming from a ‘Top Contributor’ with 60+ reviews to their name!

Ben Mayou
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accrington
Level Contributor
40 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 bubbles Reviewed 29 July 2014

I have just celebrated a big birthday with a weekend stay at the Castle Green. Have to say as always it was most enjoyable. We have been visiting now for the last 10 years and over that time have seen great improvements. The hotel and gardens are lovely, kept well maintained and clean. Staff are friendly and efficient, we know that most of them have worked there for many years which is a good testimony to the hotel and management.
Food is excellent, good choice and quality using only the best produce.
We are visiting again in September, it is certainly a treat we look forward too.

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank lynne b
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review, 13 August 2014
We look forward to seeing you again in September!

Ben Mayou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
Manchester
Level Contributor
25 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
5 of 5 bubbles Reviewed 29 July 2014

Very pleasantly surprised when we arrived on a lovely summery evening. There was plenty of room to enjoy the evening outside on the decked area.
We checked in, were very happy with our room (162) - spacious, clean, large comfy bed, great amenities and with a window onto quiet greenery. Wifi was free and worked well on both my iphone and ipad.
We opted to dine in the Greenhouse Restuarant (we had previosuly reserved) - please see my other review for more info.
The staff were very pleasant and parking was ample and free.
Breakfast was a bit steep at £14.95 per person but it was all you can eat. I think we should have opted to have breakfast elsewhere but felt too embarassed to leave once we'd seen the price - but that was just us.
I would certianly stay again and would have liked to have stayed long enough to use the pool and spa facilities, maybe next time...

  • Stayed July 2014, travelled as a couple
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Service
Helpful?
2 Thank evertheoptomist
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review, 13 August 2014
Thank you for your ‘Excellent’ review

Breakfast can be booked at a discounted rate of £10.50 when making a room reservation. It can also be added to a ‘room only’ rate the night prior with the Reception team. Our breakfast buffets offer a fantastic range of products and will definitely set you up for the day usually meaning only a light lunch is required!!

Ben Mayou
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wales
Level Contributor
70 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
5 of 5 bubbles Reviewed 28 July 2014

Excellent weekend stay. As others have previously stated......fantastic hotel....I could go on about how good the food was, at both the Alexanders pub and the Greenhouse restaurant...but others have already said this! Breakfast was above average...served in the lovely Greenhouse restaurant overlooking the gardens. Good quality bacon, sausages and prepared fresh fruit...not the dreaded tinned fruit!

The only downside, eventhough the bedroom and views over the garden was lovely and well maintained, the bedroom was on the small side, not enough space to pull a roller case between the end of the bed and the wall...and also bathroom small. I guess the biggest drawback is the lack of air conditioning...boy it was hot, but on request, the very much needed cooling fans were brought to our bedrooms.

Staff are very friendly and excel at their work. They do seem genuinely happy.
Would not hesitate booking this hotel again...and hopefully will return soon.

You will not be disappointed.

  • Stayed July 2014, travelled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank nmj
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Ben M, General Manager at Castle Green Hotel In Kendal, BW Premier Collection, responded to this review, 13 August 2014
Many thanks for your very kind words. We do employ genuinely friendly people and this seems to shine through in almost every review!

We have certainly been blessed with some amazing weather during July but luckily we do have plenty of fans ready for this eventuality so don’t hesitate to ask! Some rooms are smaller than others so please do discuss this with the Reception team when making arrangements for your next stay as they will be delighted to allocate a more spacious room for you.

Ben Mayou
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC
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Additional Information about Castle Green Hotel In Kendal, BW Premier Collection

Property: Castle Green Hotel In Kendal, BW Premier Collection
Address: Castle Green Lane, Kendal LA9 6RG, England (Formerly Castle Green Hotel In Kendal, BEST WESTERN PREMIER Collection)
Phone Number:
Region: United Kingdom > England > Cumbria > Lake District > Kendal
Amenities:
Bar / Lounge Business Centre with Internet Access Fitness Centre with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Romantic Hotel in Kendal
#1 Business Hotel in Kendal
#1 Family Hotel in Kendal
Price Range (Based on Average Rates): ££
Hotel Class:4 star — Castle Green Hotel In Kendal, BW Premier Collection 4*
Number of rooms: 99
Official Description (provided by the hotel):
Independent, family-run four star hotel situated in 14 acres of gardens & woodland, 5 miles from the M6 & 8 miles from Windermere. Extensive conference & banqueting facilities, recently refurbished 2AA Rosette restaurant, Westmorland Pub in the grounds, health & fitness club and 99 bedrooms including four executive, seven balcony and three family rooms. ... more   less 
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Also Known As:
Best Western Kendal
Hotel Castle Green Kendal
Kendal Best Western
Castle Green Hotel In Kendal, BW Premier Collection Lake District

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