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“Lovely Hotel, the staff are really the best”

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Stonecross Manor Hotel
Ranked #7 of 13 Hotels in Kendal
newcastle
Level 4 Contributor
32 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“Lovely Hotel, the staff are really the best”
Reviewed 29 February 2012

Stayed for 3 nights last weekend. Everything was brilliant. The hotel is located right at the South end of Kendal It was a 20 minute walk down a slope into Kendal town centre or a £4 taxi ride back up with the shopping. This walk may be a problem for the elderly or infirm, but it is a pleasant enough walk with part especially with a slight detour right along by the riverside.
We stayed in a King 4 poster room with out pet dog and it was spacious and very clean with a bed and lovely clean, crisp, white linen. It also had a part view of the local hillside. We were on the second floor and the lift available is a bit on the small size for 2 people and a pooch with luggage, but that was only a minor problem when checking in and out. The breakfast is as good as anywhere I have stayed with free range eggs, back bacon, the best sausages I have ever tasted as well as beans, lovely sautéed mushrooms and fried bread. Needless to say lunch wasn't required. We dined in the bar area rather than the restaurant on an evening as we were allowed to bring our pet dog with us when we ate there. The Hotel is a lovely Manor House with a large car park which is lit at night. There is a night porter available after 23.30 hrs for night owls. As I said the staff were amazing they were very, very friendly and knowledgeable and could not do enough for us throughout our stay. This hotel is definitely not a Holiday Inn and what I liked especially was that all of the other guests went out of their way to be chatty with everyone else. They were obviously enjoying their stay as well and I never heard a bad word said about anything. All 30 of the bedrooms were fully booked on the Saturday evening and most were occupied on the Friday and Saturday.
There are some really good half board deals to be had at this Hotel and you won't believe it, but it was actually cheaper than others were paying in the Premier Inn which is at the other end of town. Definitely a great place to stay in Kendal. Oh, and I forgot to mention that it also has a Swimming Pool, not that I had time to sample it during the stay, maybe next time eh?
Graham Robinson

Room Tip: Our King 4 Poster was at the rear side of the hotel and very quiet.
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  • Stayed February 2012, travelled as a couple
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Helpful?
1 Thank grahamgrobinson
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Rating summary
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  • Sleep Quality
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  • Value
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Traveller tips help you choose the right room.   Room tips (113)
Date | Rating
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English first
London
Level 6 Contributor
158 reviews
80 hotel reviews
common_n_hotel_reviews_1bd8 133 helpful votes
Reviewed 28 January 2012

The Stonecross Manor Hotel in Kendal is very good concerning all points.
I arrived a was checked in by Mandy on 23rd Jan, you will not find a more professional lady ! she was superb. She knows how to make visitors feel welcome and want to return. She answered the phone, took the persons number, and said I will phone back when I have finished dealing with my guest ! Fantastic service, best receptionist I have met.
I stayed in Room 209 on the 2nd floor, a small, but perfectly adequate lift takes you and your bags with speed to your floor.
My room was really good, with very high quality furniture. A medium sized TV that worked perfectly, lovely and warm, with very good en suite facilities.
The bar and restaurant was tended by two superb members of staff, first of all Liam, a young lad who is very friendly and great company, always looking for a reason to smile and laugh, but completely professional with it. And his colleague Kirsty, without doubt, the nicest Scott's lady I have ever met. She is genuinely friendly, attentive, professional, kind and in a way, she is Stonecross’s jewel in there crown ! between her and Liam, they make an evening in the bar/restaurant a memorable time. I cannot wait to return.
I drank the beer brewed by Thwaites, and it was great.
Food is just superb, the mixed grill is good meal and you wont find better, and Breakfast is a large buffet, with everything you could want, all 1st class ingredients.
The Wi-Fi worked very well, I measured the speed in my room at 7.11 Mbps download, and 0.66 Mbps upload, this is really good.
The hotel also has a really nice swimming pool, with changing rooms. I swam for about 20 minutes, the water was warm, absolutely 1st class.
When I return, I shall not be visiting the lakes, but staying put in the hotel, I recommend it 100%.

Richard Kaminski.

  • Stayed January 2012, travelled on business
    • Value
    • Location
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    • Cleanliness
    • Service
Helpful?
2 Thank trigga1526
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Level 5 Contributor
55 reviews
32 hotel reviews
common_n_hotel_reviews_1bd8 33 helpful votes
Reviewed 23 January 2012

The hotel is very charming and a good location for an overnight stop over. All the staff were helpfull and friendly. We did have a meal in the hotel which was very nice but breakfast was the usual buffet style which is never the best. We booked a four poster room which was fine even if a little small, but sadly even though the bed was comfortable every time either of us moved it squeaked which caused a bad nights sleep, also noise from adjoining bathrooms was very noticeable. I did mention the bed at checkout and was told that that's just because it was a four poster bed ! I have slept in quite a few four poster beds and they have been squeak free....

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
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Helpful?
1 Thank Jillian197
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Wolverhampton, United Kingdom
Level 4 Contributor
44 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 22 January 2012

Excited by the special offers, I booked a Four Poster Room for the weekend 20 Jan 2012. On arrival we found that we had been upgraded to a King Size Room. The room was tastefully decorated, very clean but the bathroom could have done with some new grout and a cosmetic overhaul. The room was spacious despite the addition of a single bed ?? Our dissatisfaction came at 6pm when we discovered we were over the kitchens and the extractor fan kicked in. Reception assured us the fan would be off by 9pm and would start no earlier than 8am. We were offered an alternative room but this was a standard double on the front and had a lot of traffic noise. Unable to settle in the room we went for a walk and was pleased with the close proximity to kendal. On our return we were satisfied that the extractor had gone off. However at 3,30 and 4.30 we were awoken by strange noises from the kitchen area below that sounded like something being dragged across a tiled floor. We decided not to stay the second night as we could not face another sleepless night. The breakfast was also very disappointing, buffet hot plates that barely kept the food warm and food appeared aneamic and neglected. Had we been given the 4 poster room we had originally booked maybe the result of our stay may have been different. In this instance an upgrade was not well received and feel this hotel would struggle to be awarded 3 stars now if reassessed. Only positive was that the hotel is within walking distance of Kendal and the fish and chips at Fish Xpress were wonderful, well worth a visit.

Room Tip: Avoid room 107 or any by the kitchens
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Stayed January 2012, travelled as a couple
Helpful?
Thank lolabear1973
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC

Travellers are raving about these Kendal hotels

Bath, United Kingdom
Level 4 Contributor
29 reviews
16 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed 21 January 2012

En route we needed a cheap hotel that allows dogs and has enough parking space for a van and that is exactly what we found. Room was basic but ok, the bathroom was a bit mouldy, the shower curtain was too short so that explained why the side panel of the bath was mouldy too.
I had a laugh at the tap, typical British, hell bound to keep hot and cold water separated at all costs, this tap was a mixer tap but..... With a separate opening for hot and cold water so you can scald and freeze your hands at the same time brilliant!
Dinner in the restaurant was very lonely as nobody told us that you can also have bar meals so the bar was full and we ate in an empty dining room, the meal was very basic but the staff in the restaurant was very friendly. I finished my meal with a cappuccino, big mistake, this is by far the worst cappuccino I have ever had, it was literally undrinkable,
Breakfast was good with a great choice.
Overall this is a basic hotel for a reasonable price (£75 for a double with breakfast)

  • Stayed December 2011, travelled on business
    • Value
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Helpful?
Thank coalaa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Milton Keynes, United Kingdom
Level 3 Contributor
14 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
Reviewed 17 January 2012

Stonecross manor is a nice and peaceful hotel to spend a night at Kendal. We stayed there for a night while returning from our 3 day vacation in Lake District. Its a complete value for money with very clean and spacious room and a very decent and welcoming hotel staff. We were also offered free WiFi, and the place has free parking in its own backyard. Breakfast was also complementary and was pretty good.
The place also very close to the city center and also very accessible from the motorway.
Overall a very nice place to spend a night or two with family or friends.

  • Stayed May 2011, travelled as a couple
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Helpful?
Thank Supratim
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
Cleveland UK
Level 3 Contributor
21 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed 6 January 2012

Stayed at this hotel for one night of 4th Jan 2012.
Found room very clean and well equipped with tea coffee etc.
Nice supply of quality bath towels.
Breakfast very good with ample choice including fresh fruit.

  • Stayed January 2012, travelled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank colin028
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC
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Additional Information about Stonecross Manor Hotel

Property: Stonecross Manor Hotel
Address: 84 Milnthorpe Road, Kendal LA9 5HP, England
Phone Number:
Region: United Kingdom > England > Cumbria > Lake District > Kendal
Amenities:
Bar / Lounge Business Centre with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
Ranked #7 of 13 Hotels in Kendal
Price Range (Based on Average Rates): £
Hotel Class:3 star — Stonecross Manor Hotel 3*
Number of rooms: 30
Official Description (provided by the hotel):
On the fringe of Kendal with ample FREE parking, easy access from M6 junction 36 and A591. All 30 rooms have en suite bath & shower and have been decorated to a high standard, some boast elaborate 4-poster beds. Established in 1857 as an orphanage Stonecross Manor Hotel has since been extensively modernised and converted into the fine hotel that it is today. Close to the Lake District and Yorkshire Dales National Parks and is also an ideal stop off point when travelling to and from Scotland. Catherines Restaurant and the Westmorland Bar offer an ambience of relaxation coupled with quality Cumbrian and regional cuisine and a wine list to please all tastes. The Newly refurbished heated-indoor pool and poolside Spa with Steam Room and massage jets is now open to guests and members. Stonecross Manor Hotel is also a perfect Wedding venue, with function rooms to suit small or large receptions, both formal and informal while the Civil Ceremony Licence ensures your special day can be enjoyed all in one place. Conference and banquet facilities are also available offering a light and airy environment for your seminar or dinner with quality equipment and extensive menus to cater for all. ... more   less 
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Also Known As:
Stonecross Manor Kendal
Hotel Stonecross Manor
Stonecross Manor Hotel Kendal, Lake District

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