Booked a 2-night break with Travelzoo, very happy with both the Riverside Hotel and Travelzoo.
We found the car park relatively easily. The room we had booked was ready prior to check in time which was a nice surprise and an even better surprise was the lovely suite we had been allocated. I had seen a review about one of the other suites on here and was a bit worried at what we would find but it was lovely. We were allocated the Kendal Suite with views of the Castle from the 'lounge' area. This was a totally separate room to the bedroom and each had its own wide screen TV. The bedroom was quite large with a very wide king size bed and the furniture was all in good order with quality curtains and bedding. The bathroom was fine with toiletries provided.
Adequate supplies of tea, coffee etc were provided and replenished daily. Extra quantities could be obtained from reception. The kettle was conveniently situated in a unit with a nearby plug and space for cups - no fumbling about with boiling water!
The road is quite noisy at night when lorries drive past. However, it was a price I was prepared to pay for the lovely facilities we had during the daytime/evening.
Part of the package we bought was a 3 course meal on the first night. The meal itself was fine, I had melon and ham with a sauce which was very tasty and my husband had beetroot and salmon which he said was very good. We both had duck, however, the two pieces of duck differed greatly in quality but we didn't bother to say anything about this at the time as we were preoccupied with other events (mentioned below), Sweets were delicious, sticky toffee pudding and I opted for icecream, not really knowing what to expect. However, it came along in a sundae dish with 3 different flavours - the lemon was to die for - it was delicious.
Our meal was spoilt by a loud drunk cockney and his wife/partner sat at an adjacent table. I could hear explicit details of his bedroom behaviour and her underwear! He was swearing profusely and burping. She was sitting with her head in her hands complaining she couldn't see a thing in front of her and wanted to go back to the room as she felt sick. At this point we moved tables. However, the whole dining room could most of what was being said and I think ruined everyone's dinner. The experience just got worse - I was worried the woman was going to be sick - she kept asking for him to take her up to the room but he just kept telling her to have another drink. When their main course arrived he couldn't even remember what he had ordered. This all put me off my food and I asked the waitress if we could leave the restaurant and come back for our main course but just at that point they got up and left. He must have said 'how nice is this' whilst eating his meain course about 30 times at the top of his voice. He told his partner to eat something but she told him she couldn't even look at it and started wretching. I can understand that it was difficult for the staff in the restaurant to control this sort of thing but it completely spoilt my meal. I have gone into some detail about this in the hope that the idiots who subjected me and all the other people in the dining room to their disgusting behaviour read it and recognise themselves.
Perhaps if there had been some background music in the restaurant it might have helped. The dining room itself was ok, but the bar area has better decor and furniture and is far more modern. The waitresses were very pleasant and friendly, both at dinner and breakfast.
Breakfast was served in the same room as dinner. It was fine if you like a 'full English'. The quality was good and if you don't like bacon, egg etc., there was grapefruit, prunes and orange segments, fruit juices, cereals and toast. You could easily sort yourself out beans on toast or egg on toast. A few nice pastries wouldn't have gone amiss however.
The swimming pool is quite small, the sauna and steamroom were fine. The changing rooms are a bit cramped but to have this at a 3* hotel was a bonus.
The Reception staff were very pleasant and helpful. I can see what other people mean when mentioning about the CTV screening of people in the swimming pool but it didn't bother me too much.
The town is just a few minutes' stroll away and we found some lovely shops within the shopping centre and also did the '2 castles walk'. This was an ideal location for a first visit to the Lakes and we will definitely be back at some time in the future.
- Official Description (provided by the hotel):
- The Riverside Hotel is situated on the banks of the River Kent in Kendal only a short walk from the famous Lake District market town centre. The hotel is conveniently situated for all the Lake District attractions and is only a ten- minute drive from Lake Windermere.The hotel has 56 en-suite bedrooms plus two suites one of which has a four poster bed. All the bedrooms have river view and include hospitality tray, freeview television, free wifi, direct dial telephone, hairdryer and ironing facilities. Free parking is available to residents. ... more less
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- Also Known As:
- Riverside Hotel Kendal, Lake District